Howard Lavitt
68 Silver Springs Bay, Winnipeg, Manitoba, Canada, R2K 4L4
(204) 222-8134 or (204) 955-4037
e-mail: hlavitt@yahoo.com
Summary
Highly motivated, results-oriented, service-minded and experienced information systems leader with extensive experience in designing, developing and managing information technology network systems and services. 
Professional Expertise
* Excellent analytical strengths for complex organizational and problem analysis, productivity and quality improvement analysis, work simplification, job analysis and major systems design 
* Broad knowledge and expertise in matching appropriate technologies, designs and system development techniques with an organizations needs, capabilities and resources 
* Excellent ability to communicate technical information and possibilities to team members, peers, management, clients and to provide written reports that are easily understood and logically presented 
* Action oriented innovator who is able to meet time and budget targets by strategic planning 
* Outstanding training capabilities with experience in training both users and management in new programs and computerized software 
* Computer expertise includes but not limited to: MS-DOS, Windows 3.x, Windows 95, Graphic Workshop, Quattro Pro, Lotus 1-2-3, MS-Office, WordPerfect, Banyan VINES, HTML, JCL, COBOL, BASIC, Norton Utilities, Q&A, Netscape Communicator, Internet Explorer, TCP/IP, Hardware/Software troubleshooting, IT Consultation 
Accomplishments
* Developed and implemented annual IT strategies for the local office including migration from dumb terminal based office to the implementation and ongoing maintenance of a local area network with communication gateways to a Unisys A-series mainframe, and staff training 
* Implemented and maintained bar-coded file control system, user workstations, network printers automated voice response system, automated job bank, 5 Banyan Vines servers, user workstations, networked printers and automated office machinery 
* Trained users and management in the use of personal computers and related software programs 
* Conducted needs assessments and matched machine features to the purchase of appropriate equipment 
Professional Work History
Service Needs Advisor, Manitoba Education & Training, 1997-2001
Service Needs Advisor, HRD Canada, 1995-1997 
Automation Coordinator, HRD Canada, 1992-1995 
Administrative Assistant, Operations Directorate, HRD Canada, 1991-1992 
Customer Service Representative, Royal Bank, 1988-1991 
Professional Certification
Banyan VINES Network Administrator, PBSC Training Inc., Winnipeg Manitoba
TCP/IP, Data-Tech Institute, Baltimore, Maryland
Advanced DOS/Windows Support, Memory Management and Troubleshooting, Data-Tech Institute, Baltimore, Maryland
Computer Programming Fundamentals, Red River College of Applied Arts Science and Technology, Winnipeg, Manitoba
MS-DOS & PC Hardware Maintenance, Winnipeg Technical College, Winnipeg, Manitoba
Fundamentals of Administration – Management Concepts and Canadian Practice, University of Manitoba, Winnipeg, Manitoba 
Business Accountancy Certificate, Red River College of Applied Arts Science and Technology, Winnipeg, Manitoba
Building Trust Relationships, Gilmore & Associates, Toronto, Ontario
Communication and Leadership Effectiveness, University of Manitoba, Winnipeg, Manitoba
Structured COBOL Programming (8 weeks theory, 1 year practical), Cybershare Ltd., Winnipeg, Manitoba
Professional Memberships/Activities/Volunteer Positions
Employee Campaign Chair, United Way of Winnipeg, 1991-1995, 1997 
Member, Winnipeg PC User Group, 1993-1997 
Member/Sargent-at-Arms, Toastmasters International, Headliners Toastmasters Club 1995-1997 
Technical Support Analyst, Centre for Aboriginal Human Resources Development, 1987- 1992 
Loaned Representative, United Way of Winnipeg, 1992 
REFERENCES:
Available upon request