| "Diversity in Business" Build and Benefit from a Diverse Workforce |
| American businesses are facing times of immense change along with our entire country. Never before have personal differences between members of diverse groups and learning to respect these differences in the workplace been such important issues as they are now. Organizations and their managers often need help in developing a larger repertoire of managerial strategies and skills to capitalize on this pluralistic population. Today's diverse workforce poses both challenges and opportunities. It can offer an organization creative, energetic, and exciting new approaches to solving problems. However, differences in backgrounds, values, cultures, and beliefs can also result in conflict and loss of productivity. The outcome that results depends largely on whether or not management makes diversity and diversity training a priority for their workforce. Blockades to PRODUCTIVITY How many of the following diversity problems exist in your organization? 1. Reluctance to work with members of another ethnic, racial, or cultural group 2. Discriminatory slurs or jokes 3. Charges of discrimination in promotions, pay, and performance reviews 4. Little or no social interaction or effective communication between members of different groups 5. Frustration about language differences between staff 6. Recruitment and retention difficulties 7. Discontent due to perceived favoritism 8. Gossip and personal attacks on members of differing groups 9. Lack of participation at staff meetings 10. Limited input from members' specific groups 11. Lack of diversity throughout your entire organization Beginning the Journey can assist your business capitalize on and value the diversity of your workforce by� Designing Customized Diversity Training Training in awareness, knowledge, and skills for both managerial and non-managerial staff including topics such as: Overcoming prejudice and stereotypes Dealing with cultural differences Building diverse teams Sensitivity in managing a diverse workforce Diversity + Communication = Increased Productivity Consulting with Executive Management Building the business case for diversity Assisting an organization through its diversity effort Offering Insight into Designing a Diversity Implementation Plan Integrating diversity into the organization's strategic plan Recruiting, retaining, coaching, and mentoring diverse staff Serving diverse customers Facilitating Diversity Related Problem Solving Beginning the Journey can customize trainings to specifically work with� ...Managers and supervisors who lead diverse work groups in order that they may identify personal biases and effectively move beyond them leading to productive team management. ...Diversity Councils, Action Teams, and Steering Committees in order to develop an understanding of diversity and its impact on the organization and build teamwork and cohesion among members. ...Customer service and sales staff who deal with diverse customers in person and on the telephone so that they may gain an increased understanding of diversity and their impact on sales when dealing with a diverse customer base. ...Your entire staff and all can benefit from diversity, tolerance, and multiculturalism training resulting in an effective, creative, and productive organization equipped to work in today's diverse market. Beginning the Journey�s commitment, expertise, and sensitivity make our training relevant to participants and rewarding to organizations. Beginning the Journey� ...Takes sensitive subjects and creates a safe environment to deal with differences ...Educates in an inclusive, non-confrontational way ...Presents practical applications based on sound theory ...Promotes an inclusive approach to diversity that makes no group the target for blame ....Goes beyond awareness and challenges participants to actively make change ...Helps the organization make diversity a benefit to everyone ...Offers suggestions to follow agencies and assists in the development of an action plan to implement diversity goals into your organization. Whereas other presentations examine current events to encourage dialogue regarding hate on a personal and societal level, "Diversity in Business" reveals how one's tolerance or intolerance of diversity can drastically affect a business's ability to "get the job done." Like our other workshops, the "Diversity in Business" Presentation can be set up as a one time presentation, multiple day workshops, or continuing program within your organization. Feel free to inquire about this material when contacting Beginning the Journey. |
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