RESUME (PDF version)
Professional Experience
Employer: Prowess (Seattle, WA)
Position: Editor and Graphic Artist
Dates: 2008-present
Accomplishments:
- Work under numerous daily deadlines stipulated in Prowess' contract with Microsoft to publish content on the Microsoft employees' intranet, accessible by more than 90,000 employees, vendors, and contractors.
- Edit and rewrite employee-specific content, e-mail news alerts to 20,000+ subscribers, and human-interest articles for grammar, punctuation, and tone according to the Chicago Manual of Style and MSTP.
- Search for and prepare images in Photoshop for home page and news page by 8:00 a.m. every morning.
- Troubleshoot, resolve, or escalate employee issues that are communicated via feedback e-mail.
Employer: Entirenet (Bellevue, WA)
Position: Technical Editor
Dates: 2005-2008
Accomplishments:
- Edited content for developers, home users, and partners on the Microsoft Knowledge Base (http://support.microsoft.com/search/?adv=1). Work under daily deadlines.
- Edited content according to strict machine translation and global English guidelines.
- Subjected to random weekly reviews by Microsoft Quality Assurance team; received perfect scores on more than 75% of articles reviewed.
Employer: Monterey Institute of International Studies, Center for Nonproliferation Studies (Monterey, CA)
Position: Web Content Editor
Dates: 2002-2004
Accomplishments:
- Edited, wrote, and hand-coded content on Nuclear Threat Initiative website (http://www.nti.org).
- Coordinated and scheduled weekly updates to website.
- Managed "Source Documents" page: conducted online research for timely nonproliferation articles and papers; wrote summaries; hand-coded and published content to website.
- Designed and created web graphics and navigational elements in Photoshop.
Employer: Sun Microsystems, Inc. (Santa Clara, CA)
Position: Technical Web Editor
Dates: 2000-2003
Accomplishments:
- Edited, wrote, and trademarked marketing and technical content on Sun's developer and partner websites.
- Managed entire creation, production, and distribution of DevFlash, a monthly e-newsletter with a circulation of 20,000+ Sun technology customers and partners; hand-coded and published online version to Sun website.
- Owned "Events" and "News" pages: conducted online research for pertinent content; wrote, hand-coded, and published listings to website on a weekly basis.
- Wrote meta tags (keywords and descriptions) for web pages.
Employer: Sybex Computer Books, Inc. (Alameda, CA)
Position: Electronic Publishing Specialist
Dates: 1996-2000
Accomplishments:
- Designed and created book templates in FrameMaker.
- Developed user documentation and trained staff in use of FrameMaker and templates.
- Specialized in layout and production of award-winning Microsoft Certification Study Guides, which sold more than 2 million copies during tenure.
- Collaborated with staff and consultants on project to publish books with SGML/XML.
- Designed and edited icons and graphics using Photoshop and Illustrator.
Employer: Multiple (independent contract work)
Dates: 1994-present
Key Projects:
- Web Content Editor, Stanford University (Palo Alto, CA; 2004)
Updated, edited, and wrote research and academic content on department's website (http://cisac.stanford.edu); built new sections on department's website employing proprietary content management system (CMS) and cascading style sheet (CSS). - Editor/Designer/Project Manager, Monterey Institute of International Studies (Monterey, CA; 2002)
Managed entire publication of 230-page language policy book for an international graduate school: created submission, editing, and printing schedules; edited submissions; designed book layout and 4-color cover. - Newsletter Producer, Sun Garden Packing Co. (San Jose, CA; 1994)
Managed all stages of production of a company's monthly newsletter: interviewed employees and managers; took photographs and wrote articles; designed and laid out publication. - Reporter/Photographer, Metro Weekly Newspapers (Sunnyvale and Cupertino, CA; 1994)
Reported and took photographs for two weekly newspapers: researched topics; conducted interviews; wrote articles; took photographs.
Education and Training
- Coursework in HTML, CSS, JavaScript, and XML
- Certificate in Technical Writing, San Jose State University
- Certificate in Teaching English as a Second Language, Seattle University
- Bachelor of Music (Classical Guitar), San Jose State University