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Case Study: Procter and Gamble
 
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This section contains news articles following the Internet endeavours of Procter and Gamble, the largest FMCG manufacturer with the biggest advertising spend.

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Procter and Gamble (Strategic play)
This article describes P&G's strategic move this year to go from building brand sites straight off and in effect just experimenting with the Internet as an interactive medium to advocating the Internet's use as a communications channel. The focus is on leveraging its abilities of allowing dialogue from consumers to the company in order to learn more about consumer behaviour before launching a fully fledged campaign. [22 September 2002]

P&G Web Launch to Target Teens
This article describes P&G's first visible effort to prove their intention of moving marketing spend from mass to interactive media - shifting from "mass marketing to molecular marketing". This first initiative is a website aimed at European teenagers in an effort to create a virtual community, a new tactic being tried out by this FMCG manufacturer. It has been recognised that people will generally have no reason to go to, for example, a Clearasil website, but make them part of a successful virtual community and they will return many times over.
[15 September 2002]

Running on the FAST Track
This article describes the immediate effects of the FAST summit, which as well as creating some momentum within online advertising and signalling the big brand advertisers' commitment to the medium, seems to have served to create some amazing credentials for those net companies that were invited to attend.
More importantly, however, is the likely shift of advertising spend to online media that the summit will cause, P&G looking to allocate as much as 80% of its media budget to interactive digital media (internet and digital TV) within 5 years. [8 September 2002]

P&G Tries to Push Online Advertising
This article describes how P&G held the Fast summit in order to shape the future of online advertising, much as they did with TV advertising in the 1950s. However the outcome at this stage has not been quite so dramatic. Though the web is useful for selling or providing information, there is not a lot it can do to get people to buy FMCG goods. P&G's suggested solution came in the form of rich media advertisements, enabling web ads to be more like TV. The problem with this is the lack of available bandwidth needed to make this a reality. So the next step?… wait and keep on thinking of more ideas. [1 September 2002]

Acting Up
This article describes how P&G's Fast Forward summit, along with their online advertising spend ($3 million in the second quarter of 1998) was seen as a signal of their commitment to the medium. This was seen as a major turning point by many, as it was long believed that once a major packaged goods manufacturer showed a full endorsement of online advertising it would be regarded as a viable medium - who better to do this but the one that commands the world's largest advertising budget! [25 August 2002]

Key Advertisers Ally to Improve Marketing
This article describes how P&G and a group of advertising agencies, top web site executives, and other consumer companies came together to form a group called "Fast Forward". Their aim is to overcome some of the current obstacles to Internet marketing focusing on four main areas:
1. Consumer acceptance
2. Effective advertising and marketing models
3. Broadly accepted measurement standards for advertising effectiveness
4. Easing the process of buying online advertising
[18 August 2002]

P&G to Hold Marketer Confab
This article describes how P&G called a summit with America's biggest spending advertisers to try and figure out just what to do with the Internet and how to use it effectively. The potential of the net is there, just within everyone's reach, the problem is that no one is really sure how to use it effectively and really make it work for FMCG manufacturers. [11 August 2002]

Narrow Scope: Few Sites Accept new P&G Ads
This article describes how P&G decided to aggressively push the use of interstitials (pop-up ads) rather than banners to give its brands a more prominent presence on-line.
In another example of how P&G push their weight around, even on-line, it describes how these particular interstitials are so large - both in terms of dimensions and file size, and so intrusive that they often conceal the actual content of the websites they are placed on. Many on-line publishers and ad buyers therefore put up resistance towards the ads but P&G still managed to get their ads on-line and can continue to pursue their on-line strategy, changing the rules as they please. [4 August 2002]

For More About Tide, Click Here
This article describes P&G's unusual terms for banner ad payment and the controversy it sparked among web publishers such as Lycos and Excite. [28 July 2002]

P&G Ventures into Internet Advertising
This article discusses P&G's first efforts to move onto the Internet and the implications of this for internet advertising in general. [21 July 2002]

 
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