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YOUR
COMPANY NAME
Quality
Manual Company address Tel No :
Fax No :
Prepared by :
................................. Date :
...............................
NAME & Title Authorised by :
.................................. Date
: ............................. NAME & Title Copyright This manual
is the exclusive property of COMPANY
NAME and its contents must not be communicated to unauthorized persons or
persons outside the company without written consent from the NAME. Section O : Contents Section
Title
Title page
Introduction
to Company Name Introduction
to Documented Quality System
0 Contents
0 Amendment
record
0 Distribution
and Control
0 Use of
Language
1 Quality
policy
1 Organization
2 Sales and
contract review
3 Design
control
4 Document and
data control
5 Purchasing
and Control of Customer Supplied Product
6 Product
identification and traceability
7 Process
control
8 Inspection
and testing
9 Control of
Inspection, measuring and Test
equipment.
10 Inspection
and test status
11 Control of
non conforming product
12 Corrective
and preventive action
13 Handling,
storage, packaging, preservation and delivery
14 Control of
quality records
15 Internal quality
audits
16 Training
17 Servicing
18 Statistical
Techniques
17 ISO 9001 / 2
Company Documentation Cross Reference
Section O : Amendment record Date
Page number/s
Change details Change
Authority It is the
responsibility of the recipient to ensure that amendments are included and
that the superseded document or pages are destroyed. Section 0 :
Introduction to COMPANY NAME Include in this space
information about your company e.g. when formed property where based number employed partnership/PLC etc. product / range of
services customer base distribution network significant
achievements etc. Section 0 :
Introduction to Documented Quality System The Documented Quality
System (DQS) of COMPANY NAME is
based on a pyramid structure, consisting of four levels of documentation. Level 1
Documentation Level 1 documentation consists
only of this document - the Quality Manual.
It provides an overview of the way in which the company addresses each
of the clauses of ISO 9001 / 2 and is available to all interested parties, at
the discretion of the NAME. Level 2 Documentation Level 2 documentation
consists of the departmental procedures (listed at Appendix A). The departmental procedures detail the
company system, activities and responsibilities with regard to meeting the
individual clauses of ISO 9001 / 2. Level 3
Documentation Level 3 documentation
consists of the operating procedures (listed at Appendix A). These detail the relevant procedures for
use at the working level and will be posted at all necessary locations. Level 4
Documentation Level 4 documentation
consists of all the forms in use by the company, which affect the quality of
work undertaken. The Quality Manager
holds a representative copy of all forms in use within the company. All documentation
forming part of the DQS will be prepared in accordance with the company's
Documentation Control Procedure. Section 0 :
Distribution and Control Distribution Copy No 1 NAME 2 NAME etc. 3 Certification
Authority Copy
Control Controlled copies will be identified
by a copy number in ink on page 1 of the document. Uncontrolled copies of this manual
may be issued to interested parties or customers at the discretion of the NAME.
Records of each issue will be maintained. Each copy will be dated and endorsed
"UNCONTROLLED COPY - DESTROY AFTER USE" on the front page. Any queries regarding this
document should be addressed to the NAME. Go to ISO 9000 Quality Management System Go to the Four- days
training on ISO 9001: 2000
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