Profile:

Information Technology professional with proven experience in providing user support of application software, computer hardware and network workstations. Strong attention to detail, analytical and problem solving skills. Adaptable self starter with broad knowledge of windows operating systems, network LANs and database development.  

Eugene also brings five years of professional experience in purchasing, distribution, inventory management, and transportation. He has interviewed, selected, hired, and trained company personnel, delegated responsibilities to staff efficiently, resulting in a reduction in turnover. Developed and administered annual budget of $250,000, with signature control.

Eugene is a self-motivated, results-oriented, personable and ambitious individual with a strong ability to interact with associates at all levels. He possesses a strong work ethic and a willingness to go above and beyond to not only meet but exceed project expectations.

Eugene has a Bachelor of Arts degree with Dual Majors in Information Systems Management and Business Management from the University of South Florida and a Associates of Arts degree in Business from St Petersburg College. This has allowed him to co-mingle his knowledge of business processes with real technological solutions. He has earned his CNA, Certified Novell Administrator, and has completed training in Oracle DBA . He is a quick learner and has the desire to always want to learn more.

Eugene is a proven technical support specialist, familiar in Microsoft operating systems as well as the Microsoft Office suite and Novell Network Administration. He uses his superior customer skills to establish and foster a meaningful working relationship with his clients. Eugene has most recently worked in governmental and financial concerns.

Technical Skills

MS Office Suite, C/C+, Unix, MS Access, HTML, Networking, FTP/Telnet, Tape backup solutions, Wireless, UPS solutions, documentation support, database administration, web page development, Windows '95, '98 & NT, MS Office: Excel, Word, Access, PowerPoint, HTML, Front Page, Dreamweaver, Adobe Acrobat, Word Perfect suites 8,9,10, installation, maintenance, and troubleshooting network connectivity issues.

KEYWORD SUMMARY

Technical Support, LAN Administrator, Network Administrator, Shift Supervisor, Certified Computer Professional, Network Support, Information Technology, Information Systems, Novell, NetWare, CNA, Switch, Hub, Token Ring, TCP/IP, Frame Relay, Windows NT, Windows 2000, Visio.