Feb 97-Nov 00 Sunnyvale, CA

International HR Relocation Administrator

Relocated employees and their families globally. Duties included administration, project management, payroll, training, process improvement, and interpretation of HP's personnel policies and procedures.

• Maintained domestic and international databases and personnel files
• Compose and edit business domestic and international correspondence
• Responsible for administration of all personnel transactions such as new hires, transfers, and terminations
• Inspected microfilm/fiche for foreign service employees' payroll and timecard information
• Auditing and tracking of personnel expense reports
• Maintained transferees' benefits program records (medical, dental, etc.)
• Prepared travel requests, reimbursement of relocation expenses, timecards, relocation allowances, tax summaries, and temporary housing contracts
• Answered hotline on a daily basis/screened incoming calls and E-mail for relocation representative
• Performed BI-Weekly Payroll adjustments/Fed-Ex and UPS shipping
• Conducted wage reviews for all active transferees for payroll data input
• Constant participation to improve and implement key processes
• Lead relocation administrator. Provided technical training on various software platforms to all relocation administrators on all above duties.
• Developed, participate and manage relationships with internal partners and third parties, which provide related relocation services
• Applied continuous improvement methodologies and techniques to relocation processes and systems by participating on relocation related projects
• Processed meetings, domestic and international travel, and scheduled business functions

• Responded to employee questions on a wide variety of personnel matters
• Regularly interfaced with employees and families with HR relocation events and financial transactions selected to HP policy issues.
• Resolved complex problems or escalations relating to the administration of transfer events and determined the appropriate action.

Jan 95-Jan 96 Orange, CA

Administrative Assistant/Telephone Marketing

• Assisted a team of 25 insurance representatives and one supervisor.
• Marketed services to clients on a daily basis.

June 90-Jan 96 Anaheim, CA

Administrative Assistant/Accounts Receivable/Executive Assistant

• Developed and maintained mailing and accounts receivable systems.
• Assisted high level management with day-to-day responsibilities.