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UPDATE! EBAY IS AT IT AGAIN!
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Check out what those losers did recently to another one of their so-called "Valued" members. This will totally repulse and anger most. This message was sent by a very upset and good member of Ebay:
Date: Sat, 18 May 2002 19:33:37 -0000
Subject: [Ebay_gossip] HELP WANTED RE EBAY SUSPENSION
Hi
I wonder if any of you can maybe suggest anything to me.
Currently my Ebay membership is SUSPENDED - Now, hold on before any
of you think I'm some kind of crook, listen up.
I have been a U.K Member of Ebay for 18 months.
I currently have a Feedback rating of 411 - with NO NEGATIVES - Ever!
If you'd care to look at my feedback, words such as HONEST, HELPFUL,
QUICK, EFFICIENT, etc are there in abundance.
To all intents and purposes I am just the kind of member Ebay wants
and just the kind of seller/buyer that other members can TRUST to
deal with.
So why am I suspended?
Well, I deal in Movie memorabilia, Posters, Photos, lobby cards,
Presskits etc. I am a Professional photographer and also have many
contacts with Cinemas, Distributors etc.
Two weeks ago I had two items ENDED by Ebay. Two SPIDERMAN Movie
posters. "Strange", I thought, there must be some mistake, because
those posters are listed by many other members both in the UK and
USA.
I e-mailed Ebay to ask why they'd been ended - suggested there must
be a mistake - but had no reply.
So I checked around on the site to see if - for some reason - there
had been some kind of purge on Spidey posters. Nope - over 450
currently listed and the two I had 'pulled' were there in abundance.
So, I re-listed mine. Sold them with 'Buy it Now' etc.
A couple of days later ANOTHER (Different one this time) Spiderman
poster was ENDED by EBAY! Yet two or three other UK Sellers had
EXACTLY the same one still 'up and running' on the site.
"Oh Well", I thought - very odd, I'll relist it again - another
mistake
Next day, Monday - I get an e-mail telling me I'm SUSPENDED!
Obviously I am very disappointed, disillusioned, and confused.
I've been suspended for listing items that everyone else is listing.
Does that sound as UNFAIR to you as it does to me?
So I wrote a long e-mail to Ebay, polite as I could explaining
exactly as I have above. I also took a look at which Spiderman
posters were currently listed on the UK Site. 27 in all - with 13 of
them EXACTLY the same as mine! I wrote down all of the ID Numbers
and referred them to Ebay
- "If they are OK - Surely so are mine, thus I should not be
suspended!"
NO REPLY.
I wrote again three days later - to FIVE Different Ebay depts.
Finally got a reply - but obviously just a STANDARD Reply which
indicated NO ONE HAD READ MY E-MAILS!!!
By now I was pretty disgruntled - Here I am, universally regarded by
many many members I've dealt with as HONEST, THOUGHTFUL HELPFUL and
the "best Ebayer they've ever dealt with" and I CANNOT GET AN ANSWER
FROM EBAY!
So - I telephoned Ebay Head Office in San Jose, California - from
here in the UK (Now would I do that if I was in any way a 'dodgy'
Ebayer?) Spoke to a guy in Customer Support. He sympathized, but
could do nothing. Referred me to using the website contact facilty
to Safe Harbor. Which, reluctantly I did - on THURSDAY!
and FRIDAY!!
and SATURDAY!!!
Still NO REPLY!
So - on the Ebay site it tells me I'm SUSPENDED! Tells me that I
cannot use the facilities (I have three Non paying bidders to
chase/report) until the outstanding issues are resolved.
How on earth can I resolve 'outstanding issues' if Ebay does not REPLY?
Fair enough - if I were some 'fly by night' member with piles of
negative feedback - but I'm NOT!
Does anyone have the faintest idea - or suggestion as what on earth
I can do?
Innocent until proved guilty maybe - but I'm 'locked-up' with the
key thrown away - shouting in my cell and the damn wardens have gone
down to the Pub! And WHAT HAVE I DONE WRONG? Like I said - just
listed/sold items that everyone else is (and it's not like they are
new things - Suddenly they are ended, but I've been selling them for
MONTHS)
Any help?
KEITH aka 'screentwo' on Ebay
(check my feedback - see how HONEST I am)
Now if this isn't unfair behavior, I don't know what is. It's all a bunch of crap the things they do and get away with. It's time for everyone to make a stand against these ignorant, disrespectful, unfeeling, unprofessional corporate bigots and their horrible actions. More updates to come so keep checking back. The link titled "MORE UPDATES" will contain more stories from others who have gotten screwed over by eBay staff and sellers alike.
