Insurance Solutions

The more demanding customers of today require their Insurance companies to have the ability to capture information generated by client encounters, to present a single picture of the customer in all transactions, even across various channels of contact and to cater to more sub specialties like retirement, auto, life, health, estate, property etc. There is a clearly evident evolution toward mobile & web based e-business applications for agents, for end users as well as for other partners. 

Information technology, in the insurance domain can help establish long-term relationships and lifetime loyalty by creating 'market-for-one' as opposed to 'one-size-fits-all'. IC can be a good technology partner in the insurance marketplace providing you the experience and expertise.

Our ability to provide end-to-end solutions on time, at high quality and low cost is a result of our consultative approach; our access to components of end-to-end solutions through a web of partnerships and the availability of high quality certified manpower can maximize your ROI.

Our position in this segment has been greatly augmented by not only our team of industry experts, but also by our experience with various players in the insurance value chain. We recognize the need to leverage ourselves on Quality process and our technical, industry expertise to create solutions that combine the best-breed technologies, e-business capabilities and Service Level Agreements that stand unparalleled in the industry.


Using the right technology gives a Competitive Advantage to the companies. Following are the areas we have identified where technology can provide an impetus to companies in this industry to grow and succeed anytime.

1. CRM

CRM is an important need in this industry. Applications pertaining to customer service database marketing, distribution management, sales automation, and comprehensive policy administration are key concerns to the following benefits:  a. Record customer wants & buying behavior, b. Allow insurers to anticipate need, c. Develop specific products according to the customer requirement, d. Customer's inquiry, orders, suggestions, and complaint facilitate effective communication with the customer.

2. Underwriting 

Technology helps in maintaining complete database of customers; faster processing and complicated risk coverage can be handled smoothly

3. Integrated Insurance management

Policy administration, workers compensation rating, claims management, billing, collection (agency management) and statistical, management reporting are some important things that needs to be done, Technology can help in reducing time and facilitating regular reporting. An integrated system for workers' compensation is critical for several reasons like compliance, fast decision-making and cost savings.

4. Reinsurance

Companies need systems to handles all the major reinsurance functions — from defining the treaty to policy administration and claims processing.The system has to be a user-friendly interface that understands the diverse approaches of potential users.

5.Insurance Advisory

There are systems that equip the insurance company sales agents with an automated insurance advisor so that they can capture a series of responses from prospective customers. The agents are able to subsequently present an appropriate insurance policy for purchase. For example, mobile solutions for insurance agents improve channel efficiency, accuracy and productivity of the quotation process.

IC’s Insurance Solutions Include

• Tool / product implementation
• Web Application Development
• Web-enablement of Legacy Systems
• Mobile Computing
• Client Server Design and Development
• Integration and migration
• Legacy systems Extension and Transformation
• Packaged Software Solutions implementation
• Product Enhancements

To take advantage of IC ‘s Value offering in the Insurance Industry, contact us at [email protected]