Healthcare Solutions from ITWARE Consulting

The convergence of information technology and healthcare has created numerous opportunities for healthcare organizations to leverage technology to improve quality of care, increase customer satisfaction and gain competitive advantage. In addition, regulatory legislation and the evolution of standards have mandated changes in the healthcare information technology domain. 

In our ten years of existence, ITWARE has cultivated expertise and a resource pool focused on the healthcare domain. Our program managers, project managers and development staff offer deep experience in cultivating and implementing solution with our healthcare clientele. Some of our areas of expertise

Some specific examples of work we are currently involved in include the following:

HIPAA

ITWARE has been engaged with healthcare organizations for several years to provide IT and software consultants and resources to help these organizations achieve critical IT related initiatives. Our healthcare consultants have considerable industry and system expertise. When HIPAA emerged as a driving force in the industry, it was a natural transition for ITWARE to develop solutions that enabled organizations to become compliant to the regulations set forth in the legislation. Today, ITWARE offers several HIPAA-centric services including:

• Transaction translator solution identification, selection and implementation.
• Organizational business process and infrastructure (GAP) analysis, recommendations and planning to achieve Security and Privacy compliance.
• Corporate HIPAA Awareness & Training

Systems Integration and Support

Healthcare organizations experience disparity in information systems for a variety of reasons including ownership and organizational changes, use of multiple solution vendors, technology changes and a dependence on critical legacy systems.
Most Healthcare organizations find it challenging to staff resources with expertise in all the systems that comprise a complex healthcare enterprise. ITWARE can bring a comprehensive resource base to help your organization with legacy system support, integration of disparate systems and implementation of new custom or third party software solutions.

A few examples of solutions we have provided include:

• Development of multiple system interfaces to industry standard claims processing systems.
• Clinical Care Application Management System support.
• Relational Database administration, performance tuning and support.
• EDI solutions and development.
• Project management and implementation of 3rd party solutions.
• Custom software solution development.
• Network administration and infrastructure support.

Web-based Development

ITWARE has considerable experience creating interactive web development involving browser-based front-ends that incorporate business logic and are tightly integrated with back-end database systems. Project samples include:

• Find a Clinician application; a web-based development project which allows the client to capitalize on the rich database of clinical providers it has built by enabling its patients to quickly identify healthcare providers based on select criteria.
• Intranet development centered on Microsoft’s SharePoint Team Services. Final solution architected to be scalable for future expansion of up to dozens of remote locations in addition to their headquarters and administration facility.
• Integrated, web-enabled version of a clinical trial data collection system. System is used to collect data associated with clinical trials of pharmaceuticals.

Business Process Solutions

ITWARE has a team of Business Analysts and Technical personnel with expertise in backend business applications including PeopleSoft, Microsoft Business Solutions, Lawson, etc. We can help your organization identify a solution for backend business processes for G/L, Accounting & Finance, Sales Processing, Human Resources, etc. In addition we can offer resources for support and training of these business critical applications.

Staff Augmentation

In addition to our healthcare domain and project management expertise, ITWARE has been providing IT staff augmentation for a decade to clients across the United States. We can offer resources on a temporary basis to provide help with specific software technologies or infrastructure needs.

Offshore Development

Many of our healthcare clients have leveraged our offshore development center in Karamsad, India. ITWARE owns this facility, and our consultants there have considerable healthcare IT expertise. For well-defined projects, this resource can greatly reduce costs. With ITWARE’s multiple resource delivery options, we can offer a blended approach providing onsite consultants who can interface and drive integration or development efforts at our offshore center in India.