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What area does Dunblane Domestic Services cover?
We cover Dunblane, Doune, Bridge of Allan. Other areas on request.
Are you insured?
Yes, we have insurance cover..
Can I choose the day the cleaner comes?
We try to meet all the client’s requirements and will make every
effort to supply you with a suitable cleaner for the chosen day.
But if your request can not be met we will offer you the nearest
alternative.
What about guarantees?
We promise that if you are not happy with the result we will come
back and clean your property for free. If you are still not
satisfy you will receive your money back.
How do you select and vet your cleaners?
We carefully select and vet our cleaners and require a
Disclosure Scotland certificate.
For all new applicants we provide in-house cleaning training
making sure all our requirements and standards are met.
How long have you been in the business?
Dunblane Domestic Services is a new business. The management and
staff have over ten years experience.
Who pays the cleaners?
We pay them
What about if I am not at home on the day of the cleaning
visit?
You can leave us a set of keys or make arrangements to allow
access to your property.
Do I have to pay any extra charge on top of your rate?
No, the rate quoted is the rate charged.
Is there a minimum term contract for using your services?
No, there is no minimum term contract on private cleaning
services. For terminating the regular cleaning service you need to
give us one-week notice in writing specifying last cleaning
date.
Commercial contracts may be on a minimum term basis.
Do I still have to pay when I go away for a few weeks?
No, you do not have to pay when you are away. We need 48 hours
notice before you go and the date of your first cleaning when you
are back. We are able to provide you with a service to ensure your
home is cleaned prior to you return if required.
Commercial contracts may be on a retainer basis to cover any closed
period.
How do I pay?
Payment by cheque.
TERMS
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