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CrippleCreek
(3-day) Puppy Health Guarantee
All Sales are
Final!
(there are some exceptions that I will go over with you before you take
your puppy home)
To be covered by
our 3-day guarantee the following conditions must apply:
- Your puppy must be
vetted within 3 days of picking it up. There are two
vetting options to consider. 1) You can use your own
vet. Please note you are responsible for your own
vet bill and any charges you incur, or 2) Take your puppy
to Wheaton Animal Hospital, 266 Roosevelt Road, Glen Ellyn,
Illinois (630) 655-1500 and redeem the free health exam
included in the purchase price of your puppy. This
free exam is only good for 3 days and only at Wheaton Animal
Hospital.
- Despite what vet you
choose, a written letter must be dated within 3 days of
the pick-up date of the puppy and state the puppy's exact
health problem - NO EXCEPTIONS WILL BE CONSIDERED VALID.
Contact information must be provided so we can validate
the condition with the examining vet.
- You must contact us
immediately, should a health problem arise within the first
3 day and after you have obtained a written explanation
from the vet.
- Neither intestinal
worms/parasite nor injuries are covered by this guarantee.
- We are not responsible
after 3 days.
- We are not, under any
circumstances, responsible for any part of the vet bill.
- NOTE: If all the conditions
above are met, the puppy may be returned for a full refund,
but will not be traded for another puppy (unless a replacement
is available at the time of return, but no future litters
will be considered for trade).
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Spay Neuter
Contract
(the following spay/neuter agreement must be signed and
conditions
met in order to receiver your puppy's AKC papers)
- You will be issued a 20% off
spay/neuter certificate redeemable at Wheaton Animal Hospital, 266
Roosevelt Road, Glen Ellyn, Illinois (630) 655-1500. If this
is not a convenient location you are responsible for retaining your
own veterinary services and paying related fees.
- Females should be spayed by 6
months of age.
Males can be spayed anytime between the ages of 4 - 6 months, but no
later than 1 year of age.
- CrippleCreek requires a copy of
the original spay/neuter receipt along with either a copy of the
rabies certificate, that shows the dog was altered, or a written
letter from your vet (signed - not stamped) and dated, stating the
surgery was performed.
- Upon verification of surgery
and depending on location, papers can either be left at Wheaton
Animal Hospital or will be mailed to you within 7 - 14 business days
from the day verification information is received.
- If you decide NOT to comply
with this agreement then you have two options (at the time of sale).
1) CrippleCreek will issue you a limited registration of the dog
(meaning that if you choose to breed your animal, it will be
registered with the AKC, but any offspring will be excluded from
registration eligibility no matter who it is bred to) - All dogs
with full or limited registration can participate in any AKC
function, including showing, agility, and field trials., or 2)
CrippleCreek will remain the co-owner of the dog for a min/max of
five years, at which time full registration will be turned over as
long as you are the original owner.
- CrippleCreek reserves the right
to withhold registration papers on any of our dogs for a min/max of
11 months (from date of sale).
-
Keep
in mind these conditions have been implemented in the best
interest of CrippleCreek labs. Our puppies are not
intended for breeding and we are only watching out for their
best interest and that of the breed.
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CrippleCreek
(two-year) Health Guarantee
To be covered by
our two-year guarantee the following conditions must apply:
- The dog must be
registered with the AKC (must have the white AKC
certificate).
- The dog must be
owned by the original owner, i.e. the person who bought the
dog from us.
- The dog must carry
the CrippleCreek kennel name / pre-fix in its name.
- The dog must not
have whelped or sired a litter.
- This guarantee covers
major medical conditions: hip dysplasia, hereditary eye
disorders, or any major genetic defect. If you have
problems feel free to call me to see if it is covered in the
warranty (630) 213-6474.
- In the event that a
CrippleCreek Lab is suspected of being dysplactic, follow
the outlined procedure:
- notify us by phone,
letter, or email
- have hips x-rayed
by a vet
- submit the x-rays
to the Orthopedic Foundation of Animals (OFA) for their judgment.
The OFA will accept x-rays of dogs 6 months or older for
hip evaluation, however, only dogs 24 months or older
with normal hips will be given a certificate / number.
- To qualify for the rest
of the guarantee (any genetic defect):
- notify us by phone,
letter, or email.
- obtain a written
and signed evaluation by a vet and send it to us (CrippleCreek reserves the right to seek a second
opinion, at our own cost).
- At no time do we
guarantee a replacement puppy, only a refund of the
"original" purchase price. If at the time, we
happen to have a replacement puppy you would like, instead
of a refund, we would be happy to accommodate you.
- To qualify for a refund
/ replacement:
- The dog's
registration certificate must be returned to us, signing
the ownership back to us, i.e. surrendering the dog to
us.
- If you wish to keep
the dog, despite the faults:
- you will only
be refunded 50% (half) the original purchase price
- a replacement
puppy is no longer an option
- CrippleCreek
must receive written confirmation that the dog has
been spayed/neutered - no exceptions.
- CrippleCreek
will not be liable for any vet bills or expenses
involved / related to problem occurring with the
dog.
- Other conditions that
apply to CrippleCreek Labs:
- If at any time,
you feel that
a CrippleCreek Lab was not the right decision for any
reason including, it's more work than you anticipated
or it's just not working out, PLEASE CALL ME!
- I will take the dog
back with registration papers signed back over to
me. However, no refund or replacement will be
issued.
- At NO TIME, in this
dog's life, is it to be placed in a shelter or rescue
organization FOR ANY REASON (regardless as to whether or
not it is a "no kill" shelter). Nor is this
animal to be placed in another home. I am to be
contacted and arrangements will be made to return to the
dog to my care or another suitable home, with my
approval, will be found. No refund or expense
reimbursement will be provided.
- If any of the above
conditions become reality, during this dog's lifetime, I
am to be contacted and given the opportunity to take my
baby back. CrippleCreek Labs are bred with love
and devotion and no matter what their age, they are
still our babies and their welfare is our main
concern. I can be reached at (630) 213-6474.
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