The Sampling Process
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| Step 1 Select the population |
The Population is a definite one
All ABC permanet employees = 303 persons
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Step 2 Sampling Frame & Design
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| Sampling method is used |
Because of limited time frame
Should not interfere current job and performance level of employees
Respondents : not so busy / willing to participate in |
Startified random sampling method is chosen |
| Top management is excluded |
Classification of permanent employee at ABC
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Step 3 Sample Size & Target Respondents
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Sample size is 169 respondents (estimation)
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Total sample unit ratio
Front office : Back office = 2 : 1
Front office Ratio
Middle manager : Lower level staff = 1 : 11
Back office ratio
Middle manager : Lower level staff = 1 : 9
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