1 Method of research used
2 Respondents and sampling procedures
3 Research Instruments / Questionaire
4 Collections of Data Procedures
5 Statistical Treatment of Data
Respondents and sampling procedures

Sample Group Ratio
Total sample size 188 (169) Front office 110 (112)
Middle mgr. 11 (11)
Lower staff 99 (101)
Back office 78 (57)
Middle mgr. 10 (5)
Lower staff 68 (52)


The Sampling Process
Step 1 Select the population

Step 2 Sampling Frame & Design

Step 3 Sample size & target respondents
See the step detail >>

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