Chuck Isreal
R�sum�
Chuck Isreal
947 E. Johnstown Rd #231
Gahanna, OH  43230
614-778-3024
E-mail to:
[email protected]
http://www.geocities.com/cmisreal/

  Resume in Word may be found at:
http://www.geocities.com/cmisreal/ciresume2002.doc
Go to:
Objective
Summary         of Qualifications
Skills Overview
Experience
Education
Objective
I am seeking a management position in Information Technology. The ideal position would be a Manager of network infrastructure, development and support group. Other areas might include systems and network technical architecture, system integration, technology planning, project management or operation center management. I would prefer relocation to a southern climate and a permanent position.
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SUMMARY OF QUALIFICATIONS
Senior level IT professional with advanced knowledge in network infrastructure architecture, development and support with over 30 years of experience in the technology arena including 15 years high tech R&D of computer and telephony systems and 12 years in IT.�
The past 12 years specializing in management of network infrastructure development and support areas.� Served as the Senior Manager of Distributed Technology for Victoria?s Secret Catalogue; was also involvement in the architecture and launch of the highly successful Victoria's Secret e-commerce site.� Additional management experience includes functioning as Director IT Operations at Adoutlet.com, Manager of Systems Development for ICON Industrial Controls Corporation and as a Member of Technical Staffat AT&T Bell Labs.�Strong management and team leadership skills with professional track record of sound decision making with the ability to manage change, multiple projects, working effectively with project team members while effectively interfacing with clients.�
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Management Skills Overview
Management: strong leadership, direction, guidance, decision making, verbal and written communications
Project management: facilitation, risk assessment, task decomposition, resource planning, budgeting, tracking
Operations support: 7x24, helpdesk, change management, configuration management, SLA management
Procurement: vendor management, volume agreements, license and inventory management
System Administration and Support: desktops, servers, networks, helpdesk, customer oriented with can do attitude
Quality: TQM, process management and improvement
Technical Skills Overview
Strong Hands-on Experience
Networking: Ethernet, bridging, switching, routing, ATM, Nortel and Cisco
Technical Architecture: networks, Web enabled, client/server systems
System Engineering: needs analysis, requirements,  functional and design specifications
Operating systems: Microsoft 9x/NT/2000, UNIX, SUN Solaris
Telecommunications: voice, data, video, ISDN,  telecommuting
Electronic mail: Exchange, MS Mail, cc:Mail, Lotus Notes
Sales: technical sales, applications support
Training: technical course development, teaching
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Professional Experience
February 2004 to Present
IT Consultant
- Columbus, OH
Owner and Independent IT Consultant

PC, server, security and general infrastructure services to small business and individuals; new system design, system migration and upgrades, procurement, implementation and ongoing user and system.

Specializing in Microsoft Small Business Server, Trend Micro Client/Server/Messaging Security Suite, Veritas Backup Exec and Road Runner Business Class Internet.
April 2001 to March 2004
ECNext
- Columbus, OH
Senior Manager, IT Operations and Infrastructure
  Infrastructure:
Responsible for management, engineering and support of the network infrastructure (PCs, laptops, servers, LAN, WAN, PBX). Duties include definition and implementation of goals, objectives, tactical operating plans, budgeting, technical leadership, management, hands-on administration and support for all infrastructure systems, including Microsoft SBS 2000 server including Exchange 2000, Windows 2000 desktops/laptops, SUN Solaris and Oracle 8i development environment, 3COM firewall/VPN, Toshiba DK40 PBX, and Strategy voice mail. 

IT Operations:
Management of incoming raw production data and job scheduling.  Lead Operations team meetings, insure all data is implemented timely.

Accomplishments:
increase bandwidth, lower cost, stabilize and secure LAN/WAN network; upgrade and migrat Windows NT Small Business Server 4.0 to SBS 2000 and again to SBS 2003 including Exchange 2000/2003; Windows 2000/XP desktop standardization; implement backup/restore process; create and manage procurement process; manage office expansion and office move; implement SUN Ultra Sparc/Solaris/Oracle system for development and test; implement software change and configuration management; implement secure FTP for web site; implement shared sales tool with local and remote access using both VPN and web access.
July 2000 to September 2000
AdOutlet.com
- Columbus, OH
Director, IT Operations and Infrastructure�

Responsible for the definition and implementation of goals, objectives, tactical operating plans and project management for the LAN/WAN/client/server/telecom 7x24 production operation, development and project management of voice and data infrastructure platforms in a Windows 2000 environment for a multi-location dot com business.  Managed helpdesk, network and server engineers, telecom analysts, and desktop analysts.
Led study team to successfully stabilize web site, implemented change/configuration control process to control change of the web site and infrastructure, developed project plan and managed moving Exchange server in-house from hosting facility, developed project plan for office move and created a new title structure for IT.
December 1997 to July 2000
Limited Technology Services / Victoria's Secret Catalogue
- Columbus, OH
Senior Manager, Distributed Technology

Responsible for the definition and implementation of goals, objectives, and tactical operating plans for the LAN/WAN/client/server over 7x24 production infrastructure.� Technical, administrative, and project management of multi-location technical team of desktop support, helpdesk, system and network administrators and engineers for all PC?s, Mac?s, servers and LAN/WAN networks. Work with functional business departments to understand needs and provide cost estimates for budgeting. Create project and resource plans, procure equipment, configure, install, support, maintain, and enhance all standard PC/server/networking hardware and software. Provide network administration, performance tuning, regular system maintenance, and capacity planning.
Accomplishments and successful projects:
Tripled number of PC?s and       servers supported while only doubled size of team  
Develop and manage PC/LAN       budget, recommend enhancements and upgrades  
Network stabilization by       migrating from a token ring network to ATM backbone and switched connectivity completed ahead of schedule  
Maintained network and server       infrastructure service level at better then 99.8% uptime  
Manage software licensing       including Microsoft Select  
Member of corporate standards       committee, develop and maintain standards  
Y2K certification of desktop       and server hardware and software  
Implemented       change/configuration control process to control change over the infrastructure  
Implemented user support       helpdesk to improve problem tracking  
Established email, Internet       and PC usage policies  
Technical architecture plan       for Peoplesoft financials and e-Commerce web site  
Defined firewall rules for       e-Commerce web site  
Architecture and       implementation of over 35 servers and fiber channel storage arrays for various business applications including ADP payroll,       SAS, Essbase, UDB/Visual Warehouse EIS system, Mustang (Quintas) MMC email       management system and SMS software distribution/inventory  
PC training program designed       to reduce calls to helpdesk  
Remote access dial-up, VPN       extranet and Windows Terminal Server systems to improve remote users, on-call support, telecommuting and vendor access  
Intranet, IP address migration       to standardize IP addressing scheme and expand available addresses  
Novell to NT migration  
Wire closet cleanup  
E-commerce Internet web site       infrastructure architecture definition  
Systems/network management       tools provided proactive problem detection and improved troubleshooting  
Desktop standardization with       NT rollout  
Windows 2000 desktop       application testing  
PC Lifecycle Management       Process definition  
September 1996 to November 1997
ICON Industrial Controls Corp.
- Shreveport, Louisiana
Manager, Systems Development
Responsible for development and project management associated with a DOD contract for an enterprise-manufacturing environment for the Army.� Managed team of over 30 engineers, developers, technicians and assistants.� Assisted in the opening a software development company in Budapest Hungary for Java based machine controller development associated with the DOD contract. Worked closely with the Hungarian Academy of Science to architect the new machine controller design.
Manager, Platform Systems Development
Responsible for architecture, design and project management of a data/video ATM network and NT server infrastructure for a DOD contract. Managed team of engineers to successfully complete first milestones of the detailed architecture description on schedule. Managed team of desktop support technicians and administrators to support the LAN/WAN/Server/desktop environment.�
Sr. Network Consultant Developed
the concept architecture of a data/video ATM network as part of a proposal for a DOD contract for a manufacturing environment for the Army.
August 1996 to February 1997 (6 month contract)
Entergy Corporation
- New Orleans, Louisiana (contract through Maxim Group)
Sr. IT Consultant
in the corporate IT Architecture group responsible for defining the Enterprise Messaging Strategy and Architecture for the corporation's base of 12,000 users. Issued White Paper with recommendation and project plan. Attended certified MS Exchange Administration class. Also responsible for architecture plan and implementation of a Lotus Notes system.
August 1983 to May 1996
AT&T Bell Labs -
Middletown, New Jersey/Lucent Technologies - Shreveport, Louisiana
Member of Technical Staff (MTS)

Infrastructure Development Manager
responsible for the technical lead and project management of the data infrastructure implementation of a large 2,000 node call center undergoing re-engineering.�Successfully developed work/resource plan, recruited and led team through design and implementation of:
Bay Networks 100BaseT campus LAN with a migration strategy to provide       future ATM support for video to the desktop;�
Voice and data over T1 inter-location connections;�
Novell file server network with fail-over redundancy for multiple       servers;�
UNIX system and application enhancements;�
Rollout of 850 new PC?s;
Project support system which included file and printer sharing using       Microsoft WFW and NT Server, Lotus Notes and Microsoft Mail.
Project Managerfor the architecture, design and implementation of a 1,000 node, multi-protocol (TCP/IP, IPX, DecNet) 10BaseT Ethernet Cabletron LAN throughout a 1.2 million square foot factory. Implemented concurrent site license software for PC users saving $100,000 in software upgrades. Architecture, design and implementation of a multi-user document imaging system to scan over 2,000 documents per day for online storage and retrieval of receiving dock and storeroom documents. This project paid for itself the first year in personnel savings. Implemented a Lotus Notes server and rolled out Notes to users. Architecture for cc:Mail and MS Mail systems with SMTP gateways. Also provided PC, application and network support to users and administrators.�
Manufacturing Systems Analyst
responsible for the architecture, design of a data collection system to capture manufacturing data from test and repair stations used in the manufacture of wireless business telephones. Established a Web server and home page for the Wireless manufacturing organization to graphically display this and other data.
Architecture Consultant
providing systems and architecture consulting for internal IT projects. One major project was a business wide re-engineering effort implementing SAP for up to 12,000 users. I was responsible for the computer hardware evaluation and selection and the data network design. I also took the SAP Basic and Advanced Administration classes. Other projects included defining the architectural standard for domain name service (DNS) for the entire business unit and defining the virtual office/telecommuting standard for the Shreveport factory.�
Project Leader
for a forward looking work project developing a still image FAX machine. Initiated concept, issued funding proposal, and developed the Visual Basic prototype of an image based fax machine that would send captured video images as a Group 3 FAX. Recruited and managed a design team to develop prototype into a product.
Systems Engineer
for the System 25 PBX data features resulting in the development of two major innovations:�
New "Command Mode" user interface design providing user's the capability of       controlling their own options
Placing third party voice calls.�
Received a US Patent for the interface between the PBX and AT&T's Starlan local area network.
Systems Engineer and Project Manager
for the MERLIN LEGEND Communications System Applications� including System Programming and Maintenance (SPM), Call Management System (CMS), Call Accounting System (CAS), and the Voice Mail System (VMS).
Team Leader and Quality Specialis
t for the Cross-Process Specification Improvement Initiative that trialed real time CASE tools and structured analysis and design methodologies to create structured specifications. �
January 1981 to August 1983
Missouri Institute of Technology
- Kansas City, Missouri
Assistant Professor -
Taught courses in Digital Design, Electronics and Programming and the Senior Projects Lab. During this time I rewrote the syllabus for each course incorporating current practices and initiated technical writing skills into the projects lab by requiring functional specifications and operation manuals for each student project.
January 1980 to January 1981
TI Supply Company
- Kansas City, Missouri
Field Sales and Applications Engineer -
Sales for electronics distributor with 22 product lines and a 4-1/2 state territory. Applications support for a 7 state territory. Led sales in region for semiconductors.
January 1978 to January 1980
Isreal Transfer Company/I-M Convention Services
- Kansas City, Missouri
Vice President of Operations Isreal Transfer -
Sold local cartage services and conventions services, managed the dock warehouse operations, and supervised teamsters and stagehands at trade shows. Member of the Board of Directors from 1979 to 1982.
August 1972 to January 1978
Texas Instruments
- Austin, Texas/Kansas City, Missouri
Field SalesEngineer
- field sales in Kansas City for TI Digital Systems Division selling small business and engineering computer systems in a 1-1/2 state territory.�
Product Marketing Engineer
for the Digital Systems Group supporting a region of the country on the 990 microcomputer line.
  Electrical Design Engineer -
designed a high speed digital interface between two large supercomputers (TI ASC and CDC 7600) for a government project. Installed at customer site and wrote acceptance test program.
  Programmer
writing assembly language diagnostic programs for the TI ASC supercomputer and peripherals.
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Education
University of Kansas - Lawrence, Kansas
Master of Engineering -
Masters Project: head per track hard disk interface to MIPED (Medical Image Processing Enhancement and Display) system with funding obtained from the National Science Foundation through the Center for Research.
University of Kansas
- Lawrence, Kansas
Bachelor of Science,
Electrical Engineering with Computer Science Option
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