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Create a consistent look and feel for the web site including footers
Separate
information into manageable page-sized chunks.
Provide
cues for the reader about the web's informatin structure and contents,
context and navigation.
Users
should be within 3 hyperlinks of all information from the front page and
should be able to get back to the front page with one click.
Use
links to connect pages along the routes of use and user thinking.
Design
your pages so that everything horizontally is viewable at a screen resolution
of 600 x 800. And vertically the most important elements are viewable.
Include
alt tags on all buttons and important images.
Naming
conventions should have no spaces and be consistent.
Keep
your file and folder structure orderly, consistent and intuitive and do
not include files not in use.
Overview
User-centered design
Graphic user interfaces were designed to give people direct control over
their personal computers. Users now expect a level of design sophistication
from all graphic interfaces, including Web pages. The goal is to provide
for the needs of all of your potential users, adapting Web technology
to their expectations, and never requiring the reader to simply conform
to an interface that puts unnecessary obstacles in their paths.
This is where your research on the needs and demographics of your target
audience is crucial. It's impossible to design for an unknown person whose
needs you don't understand. Create sample scenarios with different types
of users seeking information from your site. Would an experienced user
seeking a specific piece of information be helped or hindered by your
home page design? Would a novice be intimidated by a complex text-based
menu? Testing your designs and getting feedback from users is the best
way to see whether your design ideas are giving users what they want from
your site.
Build clear navigation aids
At the current state of web technology most user interactions with Web
pages involve navigating hypertext links between documents. The main interface
problem in Web sites is the lack of a sense of where you are within the
local organization of information. Clear, consistent icons, graphic identity
schemes, and graphic or text-based overview and summary screen can give
the user confidence that they can find what they are looking for without
wasting time.
Users should always be able to easily return to your home page, and to
other major navigation points in your local site. These basic links, that
should be present on every page of your site, are often graphic buttons
that both provide basic navigation links, and help create the graphic
identity that signals the user that they are still within your site domain.
For example, in the Netscape corporate site this bar of buttons appears
at the foot of every page:
NETSCAPE
HOME |
DOWNLOAD
SOFTWARE |
CUSTOMER
SERVICE |
TECHNICAL
SUPPORT |
SEARCH
& CONTENTS |
WEB SITE
ADVERTISING |
Graphic has been reduced from the original
size. www.netscape.com
The button bar is useful (lots of choices
in a small space), predictable (it is always there, at the bottom of every
page), and provides a consistent graphic identity to every page in the
Netscape site.
No dead-end pages
Every Web page should contain at least one link. "Dead-end"
pages pages with no links to any other local page in the site are not
only a frustration to users, they are often a lost opportunity to bring
browsers into other pages in your site.
Web pages often appear with no preamble: readers often make or follow
links directly to subsection pages buried deep in the hierarchy of Web
sites. Thus they may never see your Home Page or other introductory information
in your site. If your subsection pages do not contain links back up the
hierarchy, to the home page or to local menus pages, the reader is essentially
locked out of access to the rest of your Web site:
Give users direct access
The goal here is to provide the user with the information they want in
the fewest possible steps, and in the shortest time. This means you must
design an efficient hierarchy of information, to minimize the number of
steps through menu pages. Interface studies have shown that users prefer
menus that present a minimum of five to seven links, and that users prefer
a few very dense screens of choices over many layers of simplified menus.
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