I am currently an online Graphic Design major at SNHU, looking for a position in Graphic Design. I am proficient in Adobe
programs such as InDesign, Photoshop, and Illustrator. Customer service has been a part of every job I have done. I am
very motivated, hard working, well organized, and detail oriented. Maintaining a professional appearance is important to me
and I always meet my deadline. I give 100% in everything I do. You will not regret choosing me as your employee!
Authorized to work in the US for any employer
Work Experience
SERVER
Not Your Average Joe's - Acton, MA
January 2018 to Present
Serve guests in a professional and timely manner
Enhance guest experience
Provide knowledge about menu items
Run food
Do side work in order to keep the restaurant clean and organized
Multitask
Help other servers with anything they may need
Occasionally seat guests
Use POS system to ring in food and take care of checks
Do occasional take out orders
Customer service
SERVER
Applebee's | Apple American Group - Leominster, MA
September 2015 to January 2018
Serve guests in a professional and timely manner
Enhance guest experience
Provide knowledge about menu items
Run food
Do side work in order to keep the restaurant clean and organized
Multitask
Help other servers with anything they may need
Occasionally seat guests
Use POS system to ring in food and take care of checks
Do occasional take out orders
Customer service
HOSTESS
Applebees - Leominster, MA
July 2015 to September 2015
Greet and seat customers
Clean and prepare tables
Work as a team to seat quickly and efficiently
Help maintain cleanliness of restaurant
Promoted quickly to server
Customer service, being the face of a company, working as a team
SERVER ASSISTANT/HOST/TRAINER
Ruby Tuesday - Fishkill, NY
September 2013 to July 2015
Greet and seat customers using Point of Sale System (P.O.S.)
Answer phones
Clean and prepare tables
Work as a team to seat quickly and efficiently
Help maintain cleanliness of restaurant
Train new hosts/server assistants
Occasionally help put together and deliver catering orders
STAY AT HOME MOM/ETSY ONLINE SHOP OWNER
Stay at Home Mom
October 2005 to September 2013
Design kids' homemade gifts such as flower girl dresses, tutus, dolls, stuffed animals, and hats
Practice good customer skills while having many conversations with clients to ensure they get exactly what they are
looking for
Meet deadlines
Use creativity
Experience with children as a stay at home mom and as an online children's gift shop owner
Detail oriented
Very organized
EDUCATION
Bachelor's in Graphic Design
Southern New Hampshire University - Manchester, NH
January 2018 to Present
High School Diploma
Groton-Dunstable Regional High School - Groton, MA
1995 to 1999
SKILLS
Restaurant Experience
Graphic Design
Adobe Illustrator
Serving Experience
Adobe InDesign
Adobe Photoshop
Customer Service
Organizational Skills
all business owner
Adobe Creative Suite
Web Design
CSS
ML5
Microsoft Office
Layout Design
POS
Time Management
Project Management
Adobe Acrobat
Adobe Creative Suite
English
Typing
ASSESMENTS
Attention to Detail — Highly Proficient
August 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Graphic Design — Proficient
May 2020
Using graphic design techniques and producing visual media to communicate concepts.
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
September 2020
Responding to customer situations with sensitivity.