OBJECTIVE:To obtain a position to enhance my communication and managerial skills for June 2003.
EDUCATION:
Georgia State University-Atlanta, Georgia
B.A. Communication, December 2002
Concentration in Print Journalism
Cumulative GPA: 3.24
Communication GPA: 3.8
EXPERIENCE:
January 2003-Present Walt Disney World Resort-Orlando, Florida Walt Disney World (WDW) Advanced Internship
*Guest Relations Cast Member at EPCOT (2003)
*Assist with Guest situations, questions, and concerns in lobby, at window in front and back entrances of the park, and on the phone
*Assist with any information or inquiries of Disney related issues, ticket transactions, dining reservations, cash handling transactions, questions about Orlando in general
*Participate in Disney Dining Reservation Center (DRC) for the EPCOT area using extensive knowledge of restaurants and events
August 2001-December 2002 Philips Arena-Atlanta, Georgia Guest Service Representative-Usher
*Assist in directing guests to their seats
*Enforce rules of the arena for safety of the guests
*Provide guests with information regarding the facility and the Atlanta area
May 2002-August 2002,
February 2000-May 2000 Walt Disney World Resort-Orlando, Florida Walt Disney World (WDW) College Program Internship
*Disney�s Blizzard Beach Water Park Quick Service Food & Beverage Hostess (2002) and Disney�s Animal Kingdom Outdoor Foods Hostess (2000)
*Participated in providing guests with conveniences of information, directions, as well as food/drink
*Successfully used cash handling skills with computerized register as well as without use of register or calculator while �on-stage�
April 1999-January 2000 Best Buy-Duluth, Georgia Customer Service Representative II (Returns/Exchanges/Financing)
*Operated register with sale/return/exchange transactions
*Assisted customers with financing questions/purchases with the Best Buy Credit Card
October 1997-April 1998 Atlanta Screen Print Services, Inc.-Norcross, Georgia Receptionist
*Learned to make minor decisions immediately
*Assisted co-workers with telephone/pager messages from clients, controlled incoming and outgoing mail, helped with organizing accounting records
May 1997-October 1997 H & H Technologies, Inc.-Tucker, Georgia Receptionist/Clerical Worker
*Learned how to make invoices, packing slips, and keep records of accounts payable
*Took inventory, helped designed and type worksheets, and many clerical activities
VOLUNTEER:
Super Bowl XXXIV Super Host Committee (2000)
Active Girl Scout for thirteen years (1985-1998)
*Earned Gold and Silver Awards (Highest awards given in Girl Scouts)
*Program Aide, Craft Leader, and Assistant Leader at Lilburn Day Camp
SUMMARY OF
ACCOMPISHMENTS:
*Dean�s List: Summer 2001, Fall 2001, Spring 2002, Fall 2002
*Honorable Mention Research Paper Award (Spring 2002)
*Earned �Ducktorate Degree� (Highest Award through WDW College Program-2000)
*Disney Moment Award (Spring 2000)
*Future Business Leaders of America President (1997-1998)
