Questions to Ask When You Get the Call!


Everyone is waiting for that special day when we get the call from our agency telling us we have a child! No matter how prepared we think we might be, we all go into "system overload" from sheer excitement, and nerves when that call comes, so we must prepare ourselves ahead of time.

Here are some important things to write down when you are on the phone. Make copies of this page and tape them to the wall next to all of your phones at home and at work! Make sure you have a pen nearby!

The Questions
Today's Date & Time (Don't laugh, you might forget due to excitement!)
Name of the Caller
Phone Number & Extension of the Caller

Child's Full Chinese Name
Translation of Child's Name

Full Name of Child's Orphanage
City of Orphanage
Province of Orphanage
How can we get a package to the child's orphanage?
Ask your agency to fax the address of the orphanage so you can send box.

Was the child in foster care? How long?
Name of Foster Family

How old is the child?
Child's Date of Birth
Child's Measurements and When Taken
Any Medical Information
Was a note found when abandoned? Where was child abandoned?

Estimated Date of Travel
Travel Group Number
How many families are in our travel group from the same orphanage?
Names of other families in our travel group

Please e-mail the child's photo to (your email address)
Please FedEx the referral to (your address)

Hang up the phone and JUMP FOR JOY!