What and where is my order confirmation number?
- The order confirmation number begins with “LX” and can be retrieved
- In your confirmation email
- When you view your “Order Status” under “My Account”
How long does it take to confirm my order?
Orders are confirmed once payment has been completed. Please check your email for the Order Confirmation.
Can I amend my order after it has been confirmed and paid for?
We know how exciting it is to receive orders on time, therefore we are unable to amend any orders as we process orders immediately when payment is confirmed. Any amendments may cause delay in the delivery of your order.
I am facing problems ordering through my mobile device
Anzhelika.my is compatible on most mobile devices and browsers. We suggest restarting the browser and clearing the cache before logging onto www.anzhelika.my. If you continue to face problems, please send a screenshot of the error to http://www.anzhelika.my/ and we will assist you..
What do I do if I receive a faulty item or have a problem with an item ordered?
Please contact us immediately at http://www.anzhelika.my/with your order number, details and an image of the faulty items received. Please do not discard the items as we will need it to be collected back by our courier.