ASK is a locally run family owned business that offers computer services for home PC users and small to mid-size companies in New London county and the shoreline of Connecticut. We specialize in troubleshooting your technology issues and advising you on the best courses of action ranging from repair, reinstall or replace.

I currently support multiple Windows, iOS, OSX and Android operating system. Hardware platforms include desktops, servers, tablets, laptops, and other mobile hand-held devices. I specialize in Microsoft products and Dell hardware, but support all variations.

When you bring your device into ASK for troubleshooting, we will do the following:

1. Go over the symptoms, and have you demonstrate
2. Explain my recommended course of action to you, with options when available
3. Before any changes are made to your device, a full back up will be made to preserve the data on the drive
4. When available, after a reimage or operating system upgrade all pictures, bookmarks, and files will be restored, after being scanned for viruses
5. Finally, updates will be run and and anti-virus protection will be activated and updated before your device leaves the store

These steps are just an example of the care we take when working on your devices. Stop in today for a free estimate.