Circulation Services
Membership Registration
The library will register all UTHM students and staff as library members. New students and staff are advised to check their account through the library website. The library will download student/staff record from the student/staff information system to the library system from time to time. If the record is still unavaiable in the library system, users have to fill up the membership registration form at the circulation counter. Borrowing eligibility for each member will be determined according to the patron category. The community outside the campus can apply for external membership to utilize the information resources, services and facilities provided by the library.
Borrowing and returning
Borrowing of library materials can be done at the circulation counter or by using the selfcheck out machine. Users are required to bring their student/staff card when dealing at the counter or when using the machine. Users are prohibited from using other user’s card. Users will be given a borrowing slip for each transaction. Users are strongly advised to check the due date on the slip or check through the borrowing record in their library account in order to avoid fines for late returns of library materials. Returning of library materials can be done at the circulation counter or by using the book drop. Users will be given a returning slip for each transaction. Users are advised to keep the slip until they check the borrowing record in their library account and ensure that the record has been updated.
Reminder/Overdue Notice
A reminder notice will be sent to users through email 2 days before the due date. This notice is sent to inform users of the due date and to remind them for loan renewal. If users fail to return the library materials before due date, the 1st overdue notice will be sent 1 day after the due date. If users still fail to return it, the 2nd overdue notice will be sent 7 days after due date and if users still fail to return, the 3rd overdue notice (final notice) will besent 13 days after due date. User account will be barred if the total amount of fine has exceeded the maximum limit allowed. Users are required to come to the circulation counter to return the library materials and to reactivate their account. Users are advised to check the due date on the borrowing slip or through the borrowing record in their library account in order to avoid fine for late return of library materials.
Replacement of Lost Materials
If users found that the library materials that they had borrowed were lost, they are required to report at circulation counter immediately. Users will be given 1 month to search for the lost materials. If they still could not find it, they are required to replace the lost materials with the same materials or pay the price of the materials.
Renewal
Renewal can be done online through borrowing record in library’s user account. Users can only renew twice. No renewal is allowed if other users have made reservations for the same items. Online renewal can be done before the due date.
Reservation of Library Material
Library materials that have been borrowed by other users can be reserved at the circulation counter or through the library catalog. The reserved materials will be located at the reservation shelf (circulation counter) for 7 days after the materials are returned by the borrower. If the user who had reserved the materials did not turn up to collect the reserved materials until the period ends, the reservation will be cancelled, and the reserved materials will be located at the open shelf. Users are advised to check on the status of the materials that they had reserved through the reservation record in their library account.
Reservation of Rooms
The library offers different types of room that can be reserved by users. These rooms consist of Hikmah Rooms, Eksplorasi Rooms, Lestari Rooms and alJazari Auditorium. Reservations can be done at the circulation counter, Level 1. The rooms usage is subject to the rules set by the library.
Delivery Service
Delivery services is provided for academic staff only, within campus area. This service covers reserved material that consists of open access books, audiovisuals and interlibrary loan materials. The titles requested for will be placed under user library account and will be sent to requester’s office upon his confirmation. Besides, user also can request for returning the materials borrowed through this service.
Reference & Information Services
Reference Service
Library users who are looking for library materials for research purposes are advised to consult the librarian at the reference desk (Level 1). Users can discuss with the librarian to get some guidance on the information searching techniques based on the users’ needs. The librarian will identify the exact needs of the users before suggesting relevant information resources. Reference service is opened to all users within library opening hours.
Information Literacy Skill Class
This class is a guidance program specifically on library services and facilities usage. The librarian will conduct the class on a specified date in every semester. The discussion topics include materials searching techniques through the library catalogue and information searching through the online databases. By attending this class, users will be given the opportunity to apply the searching technique with guidance from the librarian.
Interlibrary Loan
This service allows users to borrow library materials that are unavailable in UTHM Library but can be obtained from other local academic libraries and British Library. Apart from books and standards, users can also obtain journal articles and conference proceedings from this service. The service is free of charge. The length of borrowing period is subject to the rules imposed by the supplying library. Users can fill in an application form available at the circulation counter. Users will be informed about the status of the application through email or telephone.
Selective Dissemination of Information (SDI)
This service consists of latest printed journal content page and new arrivals listing dissemination. The latest printed journal contents page dissemination service is particularly for academic staff in which the selected journal content pages will be composed directly to the inbox of respective requesters’ email.Whereas the new arrivals listing dissemination service is provided to give alert or current awareness to the users by compiling and publishing the listing of new materials received. This listing is arranged by subjects and distributed to both students and staff.