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World Wide Emergency Numbers
Calling for Emergency Assistance - Generic Once you decide that assistance is required from ambulance, fire, police, rescue service, gas or electricity authority, send for it immediately. Go to the nearest telephone, or send a bystander, and dial the listed emergency number. When the operator answers, state the service required. Whoever makes the call should ensure that the following information is passed on. Your telephone number (if for any reason you are cut off the officer will then be able to contact you). The exact location of the incident; if you can, point out nearby road junctions or other landmarks. An indication of the type and seriousness of the incident, for example, "Road Traffic Accident, two cars involved, three people trapped". The number, sex and approximate age of the casualties involved and, if possible, the nature of their injuries. Request special aid if you suspect a heart attack, if the power lines are down or if a victim is trapped. Note: Each control officer has access to the other emergency switchboards and will pass on any messages.
Do Not: replace the receiver before the control officer does so. Send someone to wait for the first responder and then let the control officer know when they have arrived. Hint: Make sure that your house number is visible from the street during day and night times.
In Australia, 000 - Police / Fire / Ambulance You will be put through to a Telstra operator who will ask you for the service you want and put you through. Then you will be prompted as explained above. This is a FREE call anywhere in Australia! "One Number Saves Lives" ----------------------------------------------------- Country National Police Fire Ambulance Other ----------------------------------------------------- Albania --- 19 18 17 Argentina --- 101 107 --- Australia 000 -- --- --- 112 GSM dig/AMPS mob Austria 112 133 122 144 Belarus --- 02 01 03 Belgium --- 101 100 100 105 for Red Cross Brazil --- 190 193 192 Canada 911 --- --- --- Canary Islands 112 -- --- --- 112 for mobiles Cayman Islands 911 --- --- --- Chile --- 133 132 131 Czechoslavakia --- 158 150 155 Denmark 112 --- --- --- Dominican Republic 911 --- --- --- Estonia --- 002 001 003 Finland 112 10022 --- --- Changed from 000 Faeroe Islands 000 --- --- --- France --- 17 18 15 Germany --- 110 112 112 19222 (some areas) Greece 199 100 100 166 Hong Kong 999 -- -- -- (112 GSM digital mobile) Hungary --- 07 05 04 Iceland 112 --- --- --- Indonesia --- 110 113 118 Irish Republic 999 -- --- --- (112 works also) Israel --- 100 102 101 Italy 113 112 115 118 Jamaica --- 119 110 110 Japan --- 110 119 119 Kazakhstan --- 02 01 03 Kenya 999 --- --- --- Korea --- 112 119 119 Kroatia --- 92 93 94 Luxembourg --- 113 112 112 (112 GSM digital mobile) Malaysia --- 999 994 999 Civil Defense 991 Macedonia --- 92 93 94 Mexico City 08 --- --- --- Moldavia --- 02 01 03 Netherlands 112 --- --- --- New Zealand 111 --- --- --- Norway --- 112 110 113 Phillipines --- 166 --- --- Poland --- 997 998 999 Portugal 112 -- -- --- (112 GSM digital mobile) Romania --- 955 981 961 Russia --- 02 01 03 Saudi Arabia --- 999 998 997 Singapore --- 999 995 995 Slovakia --- 158 150 155 South Africa 107* 10111* 10177* 10177* 102 [some mobiles] *some regions only Spain --- 091 080 061 Sweden 112 --- --- --- Switzerland 112 117 118 144 Taiwan --- 110 119 119 Thailand --- 191 199 --- Trinidad/Tobago --- 999 990 990 Turkey -- 155 110 112 (112 GSM digital mobile) Ukraine --- 02 01 03 United Kingdom 999/112 -- -- -- Double trunking United States 911 -- -- -- Not all jurisdictions Venezuela 171 --- --- --- Caracas mainly Yugoslavia --- 92 93 94 ----------------------------------------------------- International emergency service phone numbers supplied by Bruce Lancashire. Please send all changes or additions to Bruce.
Brief History of 911 & 000
Some background about 911 as printed in the introduction to the USA NENA handbook "The 9-1-1 Puzzle"............. " The idea of a national emergency reporting number is not new. Other nations, such as Britain, have had a three digit emergency reporting number since 1937. The idea in the United States was sparked in the late '60s when the President's Commission on Law Enforcement recommended that an emergency number be established. The numbers 9-1-1 were established and saved for this purpose by AT&T. In 1973 the Office of Telecommunications Policy issued a national policy statement recognizing the benefits of 9-1-1 and encouraging nationwide adoption of the number. Slowly through the years 9-1-1 has surfaced around the country." Quoting from material from the APCO Project 31 group... 1968 AT&T established 9-1-1 as the emergency number code 16/2/1968 first 9-1-1 call placed in Hayleville, Alabama. 1973 White House recognized 9-1-1 1976 9-1-1 served 17% of US population 1979 9-1-1 served 26% of the US population 1987 9-1-1 served 50% of US population 1993 9-1-1 served 75% of US population or 35% of the geographical area of US
So, whilst everyone thinks the number 9-1-1 is a universal number in the USA, there are some States which have less than 50% of their population able to access the number [like Arizona=38%, Wisconsin 41%,]. Even Alabama, the "home" of 9-1-1 has only 60% of its population covered today!
By contrast, Australia introduced its short dial code, 000, back in 1961 in metropolitan areas [using old analogue exchanges including step-by-step!] and today covers 100% of telephone services. This includes all payphones [public and private], analogue and digital mobiles, satellite and radio linked networks and interconnection from trunk mobile radio networks!
Australia's 000 now 100% Enhanced
As a matter of record, to those interested in dispatch of emergency services, Australia completed its final cutover to the Enhanced 000 service on 4 February 1997 with the inclusion of the Northern Territory. As of that date all calls to the Australian emergency short dial number [000] are extended to emergency services complete with Calling Line Identifier [CLI] and service address (with the exception of calls from mobile services) by Telstra. This completes a two year upgrade program in association with police, fire and ambulance services throughout the country. Thanks to all who have worked so hard to complete this major project.
Last Updated: Wednesday April 5, 2000 & Links Checked: 23rd Oct 1998
