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เตรียมตัวสอบ CISA
Question : Service level agreements establish :
| A) |
minimum service levels to be rendered by IS management. |
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| B) |
minimum service levels to be achieved in the event of a disaster. |
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| C) |
maximum service levels to be rendered by IS support services. |
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| D) |
minimum levels of processing capabilities that can be affected by a disaster. |
| Question |
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| Choice : A |
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| Choice : B |
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| Choice : C |
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| Choice : D |
The Correct Answer is :
B. minimum service levels to be achieved in the event of a disaster.
Explanation :
Service level agreements are established between the user department and IS management for assuring minimum levels of processing capabilities in an event of a disaster.
Minimum service levels to be rendered by IS management would normally be contained in a charter.
The other choices are not relevant.
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