Note: - This question will be asked to judge whether you have actually implemented CMMI in a proper fashion in your oganization or not. For answering this question we will be using SAM as the process area. But you can answer with whatever process area you have implemented in your organization.
For SAM below are the two SG1 and SG2 practice which needs to be implemented to satisfy the process area. SAM helps us to define our agreement with Supplier while procuring products in the company. Let’s see in the next step how we have mapped our existing process with SAM practices defined in CMMI.
Figure: - SAM process area
In order to specify SAM below is a process adopted by the company. If any body wants to demand any product he has to first raise demand for the item by using the demand form which is defined by the company. Depending on demand the supervisor defines which acquisition type is this demand. For instance is it a production acquisition type, office material acquisition type or others. Once the acquisition type is decided the organization places an advertisement in the news paper to ask suppliers for quotation. Once all quotations are received depending on cost, quality and other factors final supplier is decided. Supplier is then called to the office and he has to sign an agreement with the organization for the delivery of the product. Once the agreement is signed supplier sends a sample product which is analyzed by the organization practically. Finally the product is accepted and supplier is then asked to send the complete delivery of all products. The product is accepted in the organization by issuing the supplier a proper invoice. The invoice document says that the product is accepted by the organization officially. When the product is installed in the organization then either someone from the supplier side comes for the demo or a help brochure is shipped with the product.
Figure: - SAM process area mapped with actual world
Ok now the above explanation was from the perspective of the how the organization managed its transaction with the suppliers. Now let’s try to map how the above process fits in CMMI model. In the above diagram all the circled description is nothing but process areas of CMMI.
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CMMI process |
Organization process |
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Determine Acquisition type |
In the above process Demand form decides what the Acquisition type of the product is. |
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Select suppliers |
Looking at the quotation the supplier is review and the selection is done. |
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Establish Supplier agreements |
In the above process we have a step when we sign agreement with the supplier which establishes all the terms and conditions for the supplier agreement. |
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Review Product |
One of the step of the process is that supplier has to send a sample which is reviewed by the organization. |
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Execute Supplier agreements |
Supplier agreement is executed by accepting invoice. |
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Accept Acquired product |
Invoice is the proof for acceptance of the product. |
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Transition products |
In the above process the transition of the product either happens through help brochures or when the demo person visits he gives a KT. |