On July 7, 2010 at 11:00 am, we received this letter:
Hello,
My wife and I are looking for a red Doberman puppy. Just wanted
to know if you had any upcoming litters or knew of a good breeder that
does? We live in Asheville, NC but don't mind driving for
top quality breeders. We have heard you guys are one of the best and
would like your advise on this. Right now we just have an Italian
Greyhound. He is a great dog but we do a lot of hiking, backpacking,
and outdoors stuff better suited for a bigger dog. I have always loved
Dobermans since I was a kid and now in the position to get one.
Thanks for your help,
--
Adam
Now we did a couple of days of emailing back and
forth, we very cordially answered all questions on the health of the
parents and tests we had done. Offered our normal vet references
from east to west NC, and Adam confirmed on Thursday evening, 7/8,
that he would drop a deposit check in the mail by that Saturday.
We talked to 3 other people in the next couple of days wanting that
last red male pup in the litter and told them we were holding him
waiting for Adams' deposit. When we didn't see his deposit by
the Tuesday afternoon mail, I emailed him to make sure he had posted
it that past Saturday. Keep in mind, we had not gotten any
communication from him since that past Thursday night confirming the
sale.
Adam wrote back almost immediately that he had
gone to the beach for the weekend and had not mailed the check, but
would drop it right in the mail. I wrote back 41 minutes later
to say that he needed to hold off as we had another person interested
since he had not mailed his deposit the prior Saturday as
stated. We hold pups a week after confirmation, waiting for
deposit checks. Adam's week would be up tomorrow,
Wednesday. Immediately, he wrote to say he had just mailed the
check (how convenient) and it would be here before his week was
up. Nope, mail doesn't get here in a day so I explained to him
that I would gladly return the check, unopened, to save him any stop
payment charge at the bank. We don't keep any money on pups we
don't sell.
Long story short, Adam decided to get ugly
and say what a horrible business we have and that we probably don't
take care of our pups and he was going to spread the word to all his
friends and vets about how unprofessional we are. All because HE
didn't drop a check in the mail for a deposit to hold the pup, KNOWING
we had a waiting list and this was the last red pup we
had.
Sounds like very sour grapes to
me. I pity the poor doberman breeder who DOES get to deal with
him because they are going to have one hard time with that one.
I don't understand people. When you specifically state that you
require a $100 deposit to hold the pup for them, and give them the
mailing address, what exactly does that mean? It doesn't mean
you'll send the check the next week, or the week after. It means
you drop the check in the mail right away to hold the pup.
The
ONLY reason this pup was even offered to Adam was because the person
in front of him on the list didn't mail a deposit check either.
And I told Adam that, so he KNEW, more than anyone else, that he had
to send a check right away. And when someone says they are going
to mail a deposit check by Saturday, and still doesn't mail it by the
following Tuesday, just what else would they lie about?
So
when you see anything negative written about us by Adam Burnette of
Asheville, NC, just consider the source. He brought the lost
sale on himself by not doing what he said he was going to do.
And
since he has threatened to hack my website, I now have a Federal charge I
can post against him. Threatening a business is not a joke and I
have it in writing from his email and his IP address.
This
individual continues to harass and threaten me through email, so I will
be contacting a lawyer and filing Federal charges against him for his
threats. He thinks it's funny, but in todays' day and age, internet
threats against people are taken seriously. So again, I'm thrilled
that we came to our senses early enough that one of our pups did not get
stuck in that environment because this is ONE SICK INDIVIDUAL!
