20 years' experience in technical and managerial positions. Manufacturing, engineering and quality management experience. Budgeting. Profit & Loss. Project management. Materials management. Six Sigma. Master Black Belt.

1988 - 2001 TECHNIMARK, INC., Asheboro, North Carolina

1999 - 2001 Director, Corporate Quality, Safety and Training

Responsible for quality system and quality of products for all divisions/plants within company.

• Implemented High Involvement Management approach.
• Led Six Sigma implementation.

1997 - 1999 Director, Packaging Products Division

Profit & loss responsibility for $25 million packaging products division. Managed staff of 125 personnel at all levels. Directly supervised 10 person staff responsible for product development, engineering, manufacturing, quality, customer service, materials management, project management and distribution. Serve on President's Board, representing division and quality management goals.

• Facilitated growth from $20 million to $25 million in sales, increasing profitability by 8%.
• Led development and implementation of High Energy Work Team concept. Reduced staffing by 10%, while improving productivity by 12%.

1994 - 1997 Corporate Quality Assurance Manager

Managed quality assurance, quality engineering, quality control and training functions for all locations of $60 million company. Responsible for quality of all products leaving company. Supervised quality assurance and quality engineering staff of 5, quality control staff of 15 and training staff of 3.

• Reduced corporate quality staff by 85%, external rejections by 60% and total quality costs by 25% over two years.
• Established five year strategic plan for overall quality improvement. ISO 9002 used as baseline, Process Design and Management to develop processes to CpK of 2.0, and High Energy Work Teams for building trust within organization.
• Formed and led an interdepartmental team that successfully registered the company to ISO 9002. Team reengineered the systems of the company, while developing and implementing a Corporate Operations Manual.
• Implemented Statistical Process Control in all areas.
• Facilitated development of corporate training program. Program trained 250 people in basics of interpersonal skills.

1991 - 1994 Quality Manager, Cosmetics Division

Managed quality control for $15 million division. Responsible for quality of all products leaving division. Supervised quality control staff of 10.

• Achieved "B" certification to customer standards. Only company within customer chain to be certified to this level.
• Reduced customer returns and rejections to zero within 6 months.

1989 - 1991 Quality Engineer

Supervised quality engineering staff of 2. Developed quality engineering procedures. Created Quality Engineer position.

• Procured equipment and standardized procedures for physical and metrological testing.
• Performed statistical testing.

1988 - 1989 Quality Supervisor

Supervised inspection staff of 6. Responsible for quality of products for 1 plant.

• Reduced inspection staff from 10 to 6 people.
• Improved quality levels by 15%.

1987 - 1988 AFA, INC., Forest City, North Carolina

1987 - 1988 Quality Technician, Electronics

Responsible for installation, implementation and maintenance of company wide process monitoring and data analysis system. System was up and running 1 month prior to deadline.

1983 - 1987 MASTERCRAFT, INC., Spindale, North Carolina

1983 - 1987 Warp / Dye Slash Supervisor

Supervised shift of 30 people responsible for production of all warps for jacquard weaving operation.

• American Society for Quality Certified Quality Engineer and Certified Quality Auditor.
• Developed and taught classes in Certified Quality Technician, Statistical Process Control, Quality Engineering and High Energy Work Teams for Randolph Community College.
• "Gauging: An Underestimated Consideration in Application of SPC," published in Quality Engineering, volume 8, number 1.
• "SPC as used in Injection Molding," presented at the 1992 ASQC section 1109 SPC Users' Forum.
• "Turning Art into Science: The Development of a Process," presented at the 1997 Rochester Institute of Technology's Quality Engineering by Design conference.
• "The Gurus: Which to Follow?," presented at the 1995 Randolph Quality Forum annual conference.
• Founding member of the Randolph Quality Forum, also serving as Education Chairperson for two years.

North Carolina State University; Raleigh, North Carolina; Master of Engineering in Industrial Engineering.

Guilford College; Greensboro, North Carolina; Bachelor of Science in Chemistry.

Isothermal Community College; Spindale, North Carolina; Associate of Applied Science in Electronic Engineering Technology with honors.

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