First, read over this. Notice that it specifies that many of these questions are placement oriented and don't have a right or wrong answer, but since you are applying for a specific job, and certain qualities are always desired in low level positions, this is extremely questionable.

This person certainly echoes my sentiments on the Unicru test. Why is there a problem with a test like this to begin with? I believe it is because a certain level of dishonesty is the very basis of interaction and service. You aren't blunt to people who need it, you don't tell them that they don't really need the stuff you're selling, you don't tell them you're having a bad day, etc. Courtesy, professionalism, consistency, dedication, loyalty, etc. are all traits developed artificially, ie, by not following normal impulses. How can a test of natural impulses highlight someone disciplined in unnatural impulses? The test may discover quite a few naturally eligible applicants, but unfortunately it excludes competent applicants who can't figure out what the test is looking for.

This person works for Unicru, and yet seems to agree that "people" in a general sense are more important than finding the "right" person.

My primary intent is to expose weaknesses and errors within the test itself. I'm not going to give you the "right" answers, since I don't know them, and if I did, I believe that would only hurt employers. (Employee turnover at a grocery store costs ~$3000 per employee.) I am going to give you the contents of the test, since you can aquire that yourself online. I am going to show you that the same statements are repeated in different forms, since these are the first words out of the mouth of every (employer) who offered me the test. I am going to group the statements, since this is just my opinion and is definitely wrong in a few places. Specifically, there seem to be only a few major categories, so something like whether you regret the past would be directly tied to your confidence level. Consistency in your answers seems to be more important than anything else. It's not clear if the algorithm tracks "BSing" in some way, by keeping track of unlikely combinations of traits.

Use your own thinking, rather than mine, but beware keywords. Just because a keyword is repeated, does not mean the statements are related in any way. eg: the words annoy, ignore, and feeling each appear in 3 different threads.

Here are the original statements I copied from the Best Buy application, if you'd prefer to look at an 'untainted' version.

Probably the most important thing I learned from repeatedly failing this test is the importance of jumping through hoops. It would be nice, however, to know which hoops I'm supposed to jump through.

Italics: Possible 'threads,' ie, repetitions of the same statement, to check you for consistency.
Normal: These are the statements that you must respond to on the Unicru test.
Bold: Comments.

The applicant is given 99 statements, and can choose to agree, disagree, strongly agree, or strongly disagree.
The question marks (?) mean I'm especially unsure about whether the statement belongs in this thread. (and about what the desired response is)

This thread excludes the possibility that you can enjoy both being around people and being alone.

2. Common thread: do you plan actions out?
You like to plan things before you start to do them
You rarely act without thinking

3. Common thread: are you patient/even-tempered?
You can wait patiently for a long time
Slow people make you impatient
You keep calm when under stress
You could not deal with difficult people all day
There are some people you really can't stand
People do a lot of annoying things

Like me, you may see a sharp contrast between something 'making you impatient' and your ability to wait patiently for a long time, but these are the same thing according to this test.

4. Common thread: do you feel positive about yourself?
You have confidence in yourself
Your friends and family approve of the things you do
You think of yourself as being very sensible
You make more sensible choices than careless ones
You are always cheerful
You are a friendly person
When someone treats you badly, you ignore it
It bothers you a long time when someone is unfair to you
People are often mean to you (?)
You have no big worries (?)

This is one where you really have to use your head. There is no tangible relationship between how your family feels about you and your own confidence, but realistically, there is an initial correlation, and the test is looking for simple consistency. If you are honest, and admit that you are not 'always' cheerful, then you would be disagreeing with the statement that you are a friendly person. This is incredibly bad wording.

5. Common thread: do you take work seriously?
You are proud of the work you do at school or on a job
When you are done with your work, you look for more to do
You don't work too hard because it doesn't pay off anyway
It is hard to really care about work when the job is boring
You are more relaxed than strict about finishing things on time
When you need to, you take it easy at work
Right now, you care more about having fun than being serious at school or work
You do things carefully so you don't make mistakes
You'd rather not compete very much (?)

Compare 'take it easy at work,' with thread #18, which is worded in a very similiar fashion. Apparently only the tone of the sentence structure distinguishes these two statements.

6. Common thread: do you perceive yourself as consistent?
You have always had good behavior in school or work
You got mostly good grades in high school
You were absent very few days from high school
When you go someplace, you are never late

In spite of how unrelated the statements appear to be, the common idea seems to be how you see yourself, not what actually occured. This could be part of thread #5.

7. Common thread: are you emotionally stable?
You change from feeling happy to sad without any reason
Your moods are steady from day to day

8. Common thread: Are you adventurous?
You've done your share of troublemaking
You are somewhat of a thrill-seeker

9. Common thread: do you care about the impression you make?
You don't care what people think of you
You don't worry about making a good impression
You do what you want, no matter what others think
You always try not to hurt people's feelings
You don't care if you offend people
You are careful not to offend people
You don't act polite when you don't want to
You do not fake being polite

If you are naturally confident, you might accidently say that you don't care what others think of you, which could be a mistake as far as the test is concerned. "Not worrying" about making a good impression is a very poor use of the language. If you are not the sort of person who worries, you might interpret this statement to mean that you are certain you will make a good impression. It actually carries the sense of "I am unconcerned with making a good impression." If you are polite because you love people and are genuinely warm, you might accidently say that you do not fake being polite. But of course, the tone of their statement is "I refuse to act polite if I don't want to."

10. Common thread: do you behave in a blunt manner?
When people make mistakes, you correct them
You ignore people's small mistakes
You give direct criticism when you need to
You criticize people when they deserve it
You are not afraid to tell someone off
You say whatever is on your mind
People's feelings are sometimes hurt by what you say
You do some things that upset people
When you are annoyed with something, you say so
You show it when you are in a bad mood
You agree with people more than you argue
You avoid arguments as much as possible
You swear when you argue
You ignore people you don't like (?)

This thread seems to be closely related to #3 and 9. These statements fall into a lot of smaller categories, but all are concerned with the way you interact with others. In management, being up front is often the fastest way to get something done. However, this may not be the mindset an employer is looking for in a customer service rep. Notice how incredibly similiar "You say whatever is on your mind" is to "You like to talk a lot" in thread #16. The only difference is the emotional tone.

11. Common thread: do you give up?
You have to give up on some things that you start
You hate to give up if you can't solve a hard problem
You finish your work no matter what
You sometimes thought seriously about quitting high school

I'm curious as to why anyone would 'hate' to give up, but the emotional tone of the statement should be ignored. This could be part of thread #5.

12. Common thread: Can you sense other people's feelings?
It is easy for you to feel what others are feeling
You know when someone is in a bad mood, even if they don't show it

13. Common thread: do you involve yourself in other's affairs?
You would rather not get involved in other people's problems
You are not interested in your friends' problems
Any trouble you have is your own fault
Other people's feelings are their own business
You try to sense what others are thinking and feeling
When your friends need help, they call you first

A mature and responsible person may realize that virtually any problems they have are their own fault, but this may be projection, ie, do you feel that others' problems are what they deserve? It gets worse: Isn't it possible to get involved in people's problems and still believe that their feelings are entirely their own business? Being well mannered or loving will create a major discrepancy here.

14. Common thread: do you tend to get angry?
You get angry more often than nervous
People do a lot of things that make you angry
It is maddening when the court lets guilty criminals go free
You get mad at yourself when you make mistakes

You must choose between being angry or nervous. Not experiencing either of these is not an option in this test. This could be part of thread #3.

15. Common thread: are you organized?
You could describe yourself as 'tidy'
Your stuff is often kind of messy

16. Common thread: are you gregarious/do you accost strangers?
You are unsure of what to say when you meet someone
You are unsure of yourself with new people
You chat with people you don't know
You do not like to meet new people
You do not like small talk
You love to listen to people talk about themselves
You like to talk a lot (?)
People who talk all the time are annoying (compare thread #3)

Again, there are several categories of statements, but they are closely related.

17. Common thread: do you have trouble taking orders?
It bothers you when you have to obey a lot of rules
You do not like to take orders

18. Common thread: do you work at a steady pace?
You work best at a slow but steady speed
You like to take frequent breaks when working on something difficult

If these two statements really belong together, they don't carry the same tone. The first is a positive statement, and the second is practically an admission of laziness.

19. Common thread: do you trust others?
Many people cannot be trusted
You don't believe a lot of what people say
There's no use having close friends; they always let you down
You have friends, but don't like them to be too close

This is probably projection. ie, If you trust others, then you are trustworthy. Your employer may not be looking for worldly-wise cynics. (Is it just me...?)

20. Common thread: do you regret actions/events?
You look back and feel bad about things you've done
You have no big regrets about your past