Introduction

 

This course is about to develop new skills and knowledge of hardware and software to gain understanding in IT. IT provides opportunities for us to communicate more effectively using many different tools. Therefore, as
well as developing interpersonal skills through more traditional methods of communication such as the spoken
word, learners will be introduced to the software packages and tools that are used to present information.

Learners will be prompted to consider their audience when discussing IT-related information. Explaining
an IT-related topic to a non-technical person can be challenging and avoiding jargon difficult. Learners will
communicate with people with technical knowledge as well as those without.