Season 14, Episode 10 - "Cliff Notes"
Roz deals with the post delays at the station after receiving several complaints, and makes a call to the regional postal manager. The man agrees to meet with her in person and Roz is surprised with his chivalry. The next morning, the manager arrives and introduces himself as Cliff Clavin. Roz recognises the name but can’t quite put her finger on it, however they get straight down to business. Cliff challenges Roz’s claims that the postal service is slow and unreliable, making a scene in front of the employees. Roz realises that the behaviour is akin to a man Frasier once described from his bar days at Boston, and all she can do is laugh at him. Later, Roz invites Cliff to a surprise birthday party being thrown for Gil. While Cliff clashes with Gil, he is able to relax and have a beer with Bulldog, who reminds him of a friend he once had. Before leaving for his home in Spokane, Cliff promises that the post will be on time the next day. Feeling sorry for Cliff’s apparent despondence, Roz starts inviting him to the station under false pretences and they strike up a surprising friendship which Bulldog doesn’t care much for – until he and Roz learn a surprising secret about Cliff’s new life.
