Customer Viewpoint What our customers are telling us LIVE DATA

Group 47		Responses	Overall customer service	Customers recommend	Fans %	Critics %	Checkout time	Store benefits local community	Felt welcome	Fresh food quality	Satisfied with stock	Clean and tidy store	In and Around	Brand Guarantee Cashier
Rank		1,325	66	59.5	68.4	8.9	81.2	48.4	73.7	76	73.2	81.8	82.5	46.8
1	6295 - Portland Easton	21	85.7	57.1	71.4	14.3	100	66.7	95.2	85	76.2	85.7	90.5	55.6
2	3425 - Whiteley	40	82.5	55	65	10	95	62.9	85	88.2	87.5	95	92.5	75
3	2322 - Cosham	25	76	80	80	0	79.2	60.9	76	86.4	72	76	80	22.2
4	3493 - Yeovil Extra	61	75.4	60.7	70.5	9.8	81.7	36.5	80.3	79.2	72.1	78.7	86.9	42.3
5	2695 - Hythe	40	75	67.5	75	7.5	75	38.2	75	76.9	72.5	72.5	67.5	68
6	2156 - Bursledon Twrs Extra	106	71.6	63.2	70.8	7.5	82.8	36.2	74.5	74.4	76.5	77.5	80.4	50
7	2164 - Bournemouth Extra	97	71.1	60.8	71.1	10.3	83.7	43	76.3	74.7	62.9	84.5	84.5	36.6
8	2530 - Ferndown	31	71	67.7	77.4	9.7	77.4	63.6	77.4	69	80.6	90.3	87.1	41.2
9	4341 - Gosport	34	70.6	61.8	73.5	11.8	88.2	61.3	67.6	74.2	82.4	88.2	85.3	45.5
10	4579 - Portsmouth Fratton Park Extra	96	69.5	67.4	74.7	7.4	90.9	46.3	77.9	71.4	77.9	87.4	92.6	34.3
11	3036 - Poole Extra	74	67.6	60.8	71.6	10.8	82.1	41.2	71.8	75.4	71.8	81.7	81.7	50
12	2924 - New Milton	61	67.2	55.7	63.9	8.2	79.3	30.4	78.7	73.2	57.4	72.1	52.5	57.6
13	2452 - Eastleigh	30	66.7	60	66.7	6.7	76.7	45.8	70	78.6	76.7	86.7	80	42.9
14	5567 - Ryde Extra	61	66.7	52.5	63.9	11.5	80.7	41.5	80.7	80	77.2	78.9	77.2	64.5
15	4423 - Kinson	20	65	55	55	0	95	66.7	60	80	75	100	95	0
16	2423 - Dorchester	42	64.3	52.4	64.3	11.9	82.9	54.1	73.8	90	78.6	88.1	85.7	60
17	3190 - Southampton	57	64.3	43.9	57.9	14	77.8	59.6	73.2	80.8	66.1	78.6	85.7	51.9
18	3047 - Poole 4 Branksome	42	61.9	61.9	69	7.1	70.7	47.2	73.8	76.3	73.8	88.1	90.5	42.1
19	6255 - Fareham	49	61.7	60.4	70.8	10.4	79.5	40.9	68.1	72.1	72.3	83	85.1	52.9
20	3040 - Poole Fleets Cnr Ext	67	60.6	56.1	65.2	9.1	82.3	47.3	63.6	69.6	65.2	75.8	78.8	50
21	2117 - Blandford Forum	31	60	71	71	0	73.3	41.7	73.3	69	73.3	76.7	86.7	57.1
22	3055 - Portsmouth N H Extra	44	59.1	54.5	63.6	9.1	73.8	45.7	77.3	77.1	75	84.1	77.3	43.8
23	6002 - Havant Extra	81	57.7	48.1	61.7	13.6	83.8	46.2	69.2	62.1	66.7	82.1	80.8	31.4
24	3048 - Portsmouth	38	52.6	55.3	68.4	13.2	76.3	45.2	63.2	72.7	73.7	73.7	73.7	58.8
25	3406 - Winchester Extra	57	47.4	52.6	61.4	8.8	71.9	28.3	61.4	60.9	57.9	64.9	77.2	28
26	3384 - Shaftesbury	20	44.4	65	75	10	72.2	62.5	72.2	80	83.3	77.8	88.9	55.6