Hired, trained, and motivated front and back of the house staff.
Monitored and purchased inventory, ensuring sufficient levels to accommodate demands.
Verified incoming shipments, checking that material received agreed with packing slip specifications and quantities. Rejected damaged goods and arranged for their return to vendor.
Assisted customers with inquiries and complaints, satisfying specific needs and when possible exceeding expectations.
Handle high volumes of money and counted and balanced cash drawer nightly.
Background Information
Professional supervisor with over 15 years of experience in personnel management and operations.
Strong leadership and motivational skills; proven ability to quickly build rapport, establish trust, train and motivate people of all levels.
Recognized for professionalism, positive mental attitude, commitment to excellence, and demonstrated ability to communicate and interact effectively with senior management, associates, and customers.
Big-picture focus on company goals has produced increased efficiencies in safety, production and service
Career Objective
To find a position in a Fortune 100 Company as an Operations Manager with the goal to improve safety standards, production levels and service.
Career Goals
Long Term: Acheive an executive position that allows me to travel to different locations and implement new standards and improvements.
Short Term: Be part of projects that allows me to showcase my skills.
Personal Interests / Hobbies
In my free time I like to travel, cook, enjoy outdoor activities and live music.
Languages
Profficiently speak and write in Spanish.
Technical Skills
Experienced in Microsoft Office and Adobe Applications
