DOCUMENTATION AND OTHER VENDOR REQUIREMENTS FOR STANDARD 240V FRIDGE-FREEZER ELECTRICAL SAFETY REPORT COVERING: AS/NZS 60335.1:2011 Household and similar electrical appliances - Safety - General requirements For most products you will need the test report to additionallly cover a 60335 supplement specific to the particular appliance type, in this case: AS/NZS 60335.2.24:2021 Household and similar electrical appliances - Safety - Particular requirements for refrigerating appliances, ice-cream appliances and ice-makers DECLARED This product is a declared (AKA Proclaimed or Prescribed) article. It consequently requires a current Australian Approval certificate. In Australia all states except NSW require it to also be registered by the importer on the EESS Database. In practical terms, this means that, unless you are going to produce a special version for sale in NSW only, it is "de-facto mandatory" for any declared article intended for sale in Australia and New Zealand. Currently, (2023) The NSW Dept of Fair Trading does not fully support EESS, so any articles with NSW XXXXX approval numbers must have the approval number marked on the product (not its packaging). All other "brands" of approval are stored on the ERAC database and so for those an RCM is sufficient. The rating label must also carry the model name the product was registered under. The recommended practice is to put both the RCM and approval number on the product, regardless of who the approver is. NZ Specific: • In New Zealand the retailer must sign and keep an on hand an SDoc (Statutory Declaration of Compliance) as well as copies of all relevant Approval documentation. • NZ safety laws now require rating labels to specifically indicate that the product is designed to operate at the NZ standard 230V. That is, it must either simply say "230V", or state a range that includes that figure eg "220 - 240V" In NZ, a product labelled "240V" is deemed to be "unsafe" operated at 230V. CORD Current Australian Approvals Certificates are required for: • The mains cord • The mains plug • The appliance connector (if a detachable cord is used). Note that this is IN ADDITION to the Approval Certificate for the appliance itself, if applicable. • The components of the cord must be marked in accordance with the requirements of their approval certificates. • The length of cords supplied in production product must match the length of the evaluated sample. EMC REPORT COVERING: AS/NZS CISPR 14.1:2021 Electromagnetic compatibility - Requirements for household appliances, electric tools and similar apparatus: Emission MEPS REPORT COVERING: AS/NZS 4474.1:2007 Performance of household electrical appliances - Refrigerating appliances - Energy consumption and performance AS/NZS 4474.2:2009 Performance of household electrical appliances - Refrigerating appliances - Energy labelling and minimum energy performance standard requirements ENERGY STAR A GEMS-Approved Energy Star label must be prominently displayed on: • The Appliance itself • The Appliance's Giftbox. IMPORTANT: The Star Rating shown must exactly match what is shown in the appliance's Energy Efficiency (MEPS) report FRIDGE GEMS EXEMPTION Energy Efficiency and Labelling (GEMS) do not apply to the following (a) Products which have a total gross volume of less than 60 litres and that are designed exclusively for use in caravans and other vehicles including: (i) Mobile homes; (ii) Campervans; ( iii) Rail cars; and (iv) Boats; (b) Portable products that have a gross volume of less than 30 litres; (c) Stationary products that have a gross volume of less than 30 litres where the refrigeration function is secondary, such as boiled and cooled water dispensers; (d) Products that have no options for connection to a 230 volt or 400 volt mains electricity supply. (e) Products that cool using technologies other than the vapour compression cycle; (eg Peltier solid-state coolers) (f) Wine storage cabinets; or (g) Stand alone ice-makers. Note: This subsection reflects the exclusions specified in clause 1.1 of AS/NZS 4474.1:2007 and clause 1.2 of AS/NZS 4474.2:2009. (NZ ONLY) HARMONICS AND FLICKER REPORT COVERING: AS/NZS 61000.3.2:2013 (Currently NZ Only) Electromagnetic compatibility (EMC)-Limits - Limits for harmonic current emissions (equipment input current = 16 A per phase) OTHER MANDATORY REQUIREMENTS: AS/NZS 1677.1:1998 Refrigerating systems - Refrigerant classification. Documentation of the type of refrigerent gas used is required. In Queensland the use of hydrocarbon refrigerants is regulated under the Petroleum and Gas (Production and Safety) Act 2004. This includes approval of the refrigerating device and licence to undertake gas work on the refrigeration device. * A device that uses hydrocarbon refrigerants is a Type B gas device and is required to be approved before it is sold, installed or used. An appliance such as a refrigerator or an air conditioner that uses hydrocarbon refrigerants eg R600, must be approved by a recognisedType B approving authority (PDF, 14 kB) or the Chief Inspector Petroleum and Gas, before it is sold, installed or used in Queensland. * Anyone installing, removing, altering, repairing, servicing, testing or certifying the gas system of a device (ie charging, discharging or breaking into the refrigeration system that uses hydrocarbon refrigerants) must hold a Gas Work Licence (Hydrocarbon Refrigerants) to do so. These pages detail: * How to get an appliance approved * Register of approved appliances (PDF, 105 kB) * Applying for and working under a gas work licence * The key sections of the legislation * The standards involved * General safety and use information for the public * Flammable Refrigerants Safety Guide issued by AIRAH Hydrocarbon refrigerants include: Refrigerant number Name R50 Methane R170 Ethane R290 Propane R600 Butane R600a Isobutane R1150 Ethylene R1270 Propylene E170 Dimethylether DOC-QUAL QUALITY OF COMPLIANCE DOCUMENTATION For most electrical appliances, ideally there should be no more than about 7 documents, including approval certificates. It is expected that suppliers will have all these documents in place prior to the tendering process. 1.NO EVALUATION CAN COMMENCE AND NO ORDERS CAN BE PLACED UNTIL SUITABLE QUALITY DOCUMENTATION HAS BEEN SIGHTED BY QA. 2. THE FACT THAT DOCUMENTATION MEETS OUR DOCUMENT QUALITY STANDARDS DOES NOT NECESSARILY MEAN THE DOCUMENTS ARE ACCEPTABLE. THE PRODUCT STILL MUST BE SHOWN TO MATCH THE REPORTS. Documents may be rejected for any of the following reasons: • Test reports that are more than 3 years old • Test reports from labs with insufficient accreditation • Test reports that cover an unreasonable range of models, or completely unrelated models • Illegible Documents that are not original PDFs from lab or certifying body (Scans of paper documents are NOT acceptable) • Test reports that do not include clear identifying photos • Test reports that mention Photo annexes which are not supplied • Electrical safety reports with a later date than the Approval certificate • Electrical Safety reports that do not address Australian Regional Differences. • Documents with unexplained discrepancies between PDF date and issue date • Documents that are only Drafts, and/or unsigned and/or undated • Documents that are made up of more than 4 PDF sections (including Photo Annexe) • Documents that are missing pages • Mixtures of model-specific and irrelevant documents (so-called "shovelware"). That is, supplying a large stack of unsorted files and expecting QA to find for the relevant ones. KNOWN CONSTRUCTION ISSUES (FROM PAST EXPERIENCE): LENGTH 1. Ensure all supplied AC cords and other cables are the specified length (That is, watch for suppliers who shorten the cable to save money). 2. With Audio cables, the specified length must be the actual cord length, not including the connector plugs. For example a "1 Metre" cable must actually have 1 Metre of cable. 3. For declared articles, check that any change to cord length does not invalidate the Approval certificate. (Eg, buyers doing a "special" extra-cord-length version of an existing Power Board for a special promotion). KNOWN CUSTOMER SATISFACTION ISSUES (FROM PAST EXPERIENCE): MANUAL USER MANUALS. • All instruction manuals must be in clear, grammatically correct English. If required by QA, factory manuals must be re-written by a specialist manual authoring company. • Fonts must be no smaller than 6 Point Arial, and must be easily readable by a person with normal vision, or using their normal reading glasses. That is, no additional magnification should be required to read the manual. • All mandatory warning statements as required by the relevant safety standard must be included in the manual. NOTE: Contrary to common belief, these do NOT have to be a word-for-word recitation of what is written the the Standard; it is permissible to modify them to more accurately describe the particular product. • A copy of the current Group Warranty Statement must be included in the "Warranty" section. Take care to ensure that division contact details are correct. (For example, don't put Variety Store details in a Supermarkets product warranty).