DOCUMENTATION AND OTHER VENDOR REQUIREMENTS FOR REWIRABLE APPLIANCE CONNECTOR ELECTRICAL SAFETY REPORT COVERING: AS/NZS 3100:2022 Approval and test specification - General requirements for electrical equipment All products with integral pins (plugpacks, double adaptors etc) now require the tumble testing included in this standard. AS/NZS 60320.1:2012 Appliance couplers for household and similar general purposes - General requirements DECLARED This product is a declared (AKA Proclaimed or Prescribed) article. It consequently requires a current Australian Approval certificate. In Australia all states except NSW require it to also be registered by the importer on the EESS Database. In practical terms, this means that, unless you are going to produce a special version for sale in NSW only, it is "de-facto mandatory" for any declared article intended for sale in Australia and New Zealand. Currently, (2023) The NSW Dept of Fair Trading does not fully support EESS, so any articles with NSW XXXXX approval numbers must have the approval number marked on the product (not its packaging). All other "brands" of approval are stored on the ERAC database and so for those an RCM is sufficient. The rating label must also carry the model name the product was registered under. The recommended practice is to put both the RCM and approval number on the product, regardless of who the approver is. NZ Specific: • In New Zealand the retailer must sign and keep an on hand an SDoc (Statutory Declaration of Compliance) as well as copies of all relevant Approval documentation. • NZ safety laws now require rating labels to specifically indicate that the product is designed to operate at the NZ standard 230V. That is, it must either simply say "230V", or state a range that includes that figure eg "220 - 240V" In NZ, a product labelled "240V" is deemed to be "unsafe" operated at 230V. DEC-LABELLING This item is either a declared article itself, or it contains declared articles (240V lead components, AC adaptor etc). All declared articles must be labelled in accordance with the requirements of their approval certificates. Currently (2023) items with approvals issued by the NSW Dept of Fair Trading must be marked with their "NSWXXXXX" approval number. With approvals issued by all other authorized bodies (SAA approvals, UL etc), provided the approval is registered on the ERAC database, the item can be marked with just an RCM. However there is nothing to stop you putting both the approval number AND the RCM on the label. With the current state of confusion about ERAC, that is the recommended procedure . OTHER MANDATORY REQUIREMENTS: PSI-GEN Pre-Shipment Inspection: Standard Checking Requirements for All Products 1. Factory address of PSI location MUST match address shown on initial Brief. (Critical Failure). Inspectors must take reasonable steps to verify that goods Inspected were actually made on those premises. 2. GB internal packing must match specification (ie styrfoam, recycled fibreboard etc) and products must survive specified-height drop test of outer carton, without obvious damage to product Giftbox. 3. Labelling of outer carton must match supplied Data 4. Artwork of giftbox must match supplied artwork 5. Packed IM must match supplied Artwork 6. Warranty information either in manual or as separate document must match supplied documentation /artwork. PSI-240V Pre-Shipment Inspection: Additional Checking Requirements for all mains-powered electrical products. 1. All critical components listed in Safety report must be identified and photos inserted in PSI report 2. Internal construction and wiring must match safety report. Internal Photos of an inspected sample must be included 3. Markings on Appliance, Plug, Cord and Appliance connector (if used) must match the requirements of their approval certificates. 4. If any approval date shows due to expire 6 months or less after date of inspection, shipment must be marked "Fail" pending confirmation manufacturer intends to renew. 5. Mechanical operations (switches etc) must be tested for the specified number of operations. 6. Timers must be tested for timing accuracy 7. For high-power heating appliances (heaters, irons etc) and lighting products, actual measured Power consumption must match rating label. 8. Internal construction and layout must match photos in EMC report. (Same photos as for Safety report). 9. A high-voltage (HIPOT) insulation test must be carried out, as per the safety report. If the factory does not have such facilities in-house, they will need to explain the method they use to confirm safety compliance. DOC-QUAL QUALITY OF COMPLIANCE DOCUMENTATION For most electrical appliances, ideally there should be no more than about 7 documents, including approval certificates. It is expected that suppliers will have all these documents in place prior to the tendering process. 1.NO EVALUATION CAN COMMENCE AND NO ORDERS CAN BE PLACED UNTIL SUITABLE QUALITY DOCUMENTATION HAS BEEN SIGHTED BY QA. 2. THE FACT THAT DOCUMENTATION MEETS OUR DOCUMENT QUALITY STANDARDS DOES NOT NECESSARILY MEAN THE DOCUMENTS ARE ACCEPTABLE. THE PRODUCT STILL MUST BE SHOWN TO MATCH THE REPORTS. Documents may be rejected for any of the following reasons: • Test reports that are more than 3 years old • Test reports from labs with insufficient accreditation • Test reports that cover an unreasonable range of models, or completely unrelated models • Illegible Documents that are not original PDFs from lab or certifying body (Scans of paper documents are NOT acceptable) • Test reports that do not include clear identifying photos • Test reports that mention Photo annexes which are not supplied • Electrical safety reports with a later date than the Approval certificate • Electrical Safety reports that do not address Australian Regional Differences. • Documents with unexplained discrepancies between PDF date and issue date • Documents that are only Drafts, and/or unsigned and/or undated • Documents that are made up of more than 4 PDF sections (including Photo Annexe) • Documents that are missing pages • Mixtures of model-specific and irrelevant documents (so-called "shovelware"). That is, supplying a large stack of unsorted files and expecting QA to find for the relevant ones. KNOWN CUSTOMER SATISFACTION ISSUES (FROM PAST EXPERIENCE): MANUAL USER MANUALS. • All instruction manuals must be in clear, grammatically correct English. If required by QA, factory manuals must be re-written by a specialist manual authoring company. • Fonts must be no smaller than 6 Point Arial, and must be easily readable by a person with normal vision, or using their normal reading glasses. That is, no additional magnification should be required to read the manual. • All mandatory warning statements as required by the relevant safety standard must be included in the manual. NOTE: Contrary to common belief, these do NOT have to be a word-for-word recitation of what is written the the Standard; it is permissible to modify them to more accurately describe the particular product. • A copy of the current Group Warranty Statement must be included in the "Warranty" section. Take care to ensure that division contact details are correct. (For example, don't put Variety Store details in a Supermarkets product warranty).