DOCUMENTATION AND OTHER VENDOR REQUIREMENTS FOR FIXED AIRCON DUCTED ELECTRICAL SAFETY REPORT COVERING: AS/NZS 60335.1:2011 Household and similar electrical appliances - Safety - General requirements For most products you will need the test report to additionallly cover a 60335 supplement specific to the particular appliance type, in this case: AS/NZS 60335.2.40:2023 Household and similar electrical appliances - Safety - Particular requirements for electrical heat pumps, air-conditioners and dehumidifiers (IEC 60335-2-40 Ed 4.2, IDT) Note: Devices using flammable refrigerants are now declared articles and will require an Approval Certificate. AS/NZS 1677.1:1998 Refrigerating systems - Refrigerant classification. Documentation of the type of refrigerent gas used is required. In Queensland the use of hydrocarbon refrigerants is regulated under the Petroleum and Gas (Production and Safety) Act 2004. This includes approval of the refrigerating device and licence to undertake gas work on the refrigeration device. * A device that uses hydrocarbon refrigerants is a Type B gas device and is required to be approved before it is sold, installed or used. An appliance such as a refrigerator or an air conditioner that uses hydrocarbon refrigerants eg R600, must be approved by a recognisedType B approving authority (PDF, 14 kB) or the Chief Inspector Petroleum and Gas, before it is sold, installed or used in Queensland. * Anyone installing, removing, altering, repairing, servicing, testing or certifying the gas system of a device (ie charging, discharging or breaking into the refrigeration system that uses hydrocarbon refrigerants) must hold a Gas Work Licence (Hydrocarbon Refrigerants) to do so. These pages detail: * How to get an appliance approved * Register of approved appliances (PDF, 105 kB) * Applying for and working under a gas work licence * The key sections of the legislation * The standards involved * General safety and use information for the public * Flammable Refrigerants Safety Guide issued by AIRAH Hydrocarbon refrigerants include: Refrigerant number Name R50 Methane R170 Ethane R290 Propane R600 Butane R600a Isobutane R1150 Ethylene R1270 Propylene E170 Dimethylether CORD Current Australian Approvals Certificates are required for: • The mains cord • The mains plug • The appliance connector (if a detachable cord is used). Note that this is IN ADDITION to the Approval Certificate for the appliance itself, if applicable. • The components of the cord must be marked in accordance with the requirements of their approval certificates. • The length of cords supplied in production product must match the length of the evaluated sample. DEC-LABELLING This item is either a declared article itself, or it contains declared articles (240V lead components, AC adaptor etc). All declared articles must be labelled in accordance with the requirements of their approval certificates. Currently (2023) items with approvals issued by the NSW Dept of Fair Trading must be marked with their "NSWXXXXX" approval number. With approvals issued by all other authorized bodies (SAA approvals, UL etc), provided the approval is registered on the ERAC database, the item can be marked with just an RCM. However there is nothing to stop you putting both the approval number AND the RCM on the label. With the current state of confusion about ERAC, that is the recommended procedure . EMC REPORT COVERING: AS/NZS CISPR 14.1:2021 Electromagnetic compatibility - Requirements for household appliances, electric tools and similar apparatus: Emission MEPS REPORT COVERING: AS/NZS 3823.1.1:2012 Performance of electrical appliances - Airconditioners and heat pumps - Non-ducted airconditioners and heat pumps - Testing and rating for performance (ISO 5151:2010, MOD) AS/NZS 3823.2:2013 Performance of electrical appliances - Air conditioners and heat pumps - Energy labelling and minimum energy performance standards (MEPS) requirements (NZ ONLY) HARMONICS AND FLICKER REPORT COVERING: AS/NZS 61000.3.2:2013 (Currently NZ Only) Electromagnetic compatibility (EMC)-Limits - Limits for harmonic current emissions (equipment input current = 16 A per phase) OTHER MANDATORY REQUIREMENTS: PSI-GEN Pre-Shipment Inspection: Standard Checking Requirements for All Products 1. Factory address of PSI location MUST match address shown on initial Brief. (Critical Failure). Inspectors must take reasonable steps to verify that goods Inspected were actually made on those premises. 2. GB internal packing must match specification (ie styrfoam, recycled fibreboard etc) and products must survive specified-height drop test of outer carton, without obvious damage to product Giftbox. 3. Labelling of outer carton must match supplied Data 4. Artwork of giftbox must match supplied artwork 5. Packed IM must match supplied Artwork 6. Warranty information either in manual or as separate document must match supplied documentation /artwork. DEC-LABELLING This item is either a declared article itself, or it contains declared articles (240V lead components, AC adaptor etc). All declared articles must be labelled in accordance with the requirements of their approval certificates. Currently (2023) items with approvals issued by the NSW Dept of Fair Trading must be marked with their "NSWXXXXX" approval number. With approvals issued by all other authorized bodies (SAA approvals, UL etc), provided the approval is registered on the ERAC database, the item can be marked with just an RCM. However there is nothing to stop you putting both the approval number AND the RCM on the label. With the current state of confusion about ERAC, that is the recommended procedure . PSI-240V Pre-Shipment Inspection: Additional Checking Requirements for all mains-powered electrical products. 1. All critical components listed in Safety report must be identified and photos inserted in PSI report 2. Internal construction and wiring must match safety report. Internal Photos of an inspected sample must be included 3. Markings on Appliance, Plug, Cord and Appliance connector (if used) must match the requirements of their approval certificates. 4. If any approval date shows due to expire 6 months or less after date of inspection, shipment must be marked "Fail" pending confirmation manufacturer intends to renew. 5. Mechanical operations (switches etc) must be tested for the specified number of operations. 6. Timers must be tested for timing accuracy 7. For high-power heating appliances (heaters, irons etc) and lighting products, actual measured Power consumption must match rating label. 8. Internal construction and layout must match photos in EMC report. (Same photos as for Safety report). 9. A high-voltage (HIPOT) insulation test must be carried out, as per the safety report. If the factory does not have such facilities in-house, they will need to explain the method they use to confirm safety compliance. IP Be aware of Intellectual Property issues and traps. Examples are Patents on White LEDs, Rovicorp's acquisition of a range seemingly trivial but potentially costly features of on-screen displays for Set Top Boxes, VCRs etc. Also, all digital Video and Audio licensing must be in place (eg MPEG, MP3 etc) DOC-QUAL QUALITY OF COMPLIANCE DOCUMENTATION For most electrical appliances, ideally there should be no more than about 7 documents, including approval certificates. It is expected that suppliers will have all these documents in place prior to the tendering process. 1.NO EVALUATION CAN COMMENCE AND NO ORDERS CAN BE PLACED UNTIL SUITABLE QUALITY DOCUMENTATION HAS BEEN SIGHTED BY QA. 2. THE FACT THAT DOCUMENTATION MEETS OUR DOCUMENT QUALITY STANDARDS DOES NOT NECESSARILY MEAN THE DOCUMENTS ARE ACCEPTABLE. THE PRODUCT STILL MUST BE SHOWN TO MATCH THE REPORTS. Documents may be rejected for any of the following reasons: • Test reports that are more than 3 years old • Test reports from labs with insufficient accreditation • Test reports that cover an unreasonable range of models, or completely unrelated models • Illegible Documents that are not original PDFs from lab or certifying body (Scans of paper documents are NOT acceptable) • Test reports that do not include clear identifying photos • Test reports that mention Photo annexes which are not supplied • Electrical safety reports with a later date than the Approval certificate • Electrical Safety reports that do not address Australian Regional Differences. • Documents with unexplained discrepancies between PDF date and issue date • Documents that are only Drafts, and/or unsigned and/or undated • Documents that are made up of more than 4 PDF sections (including Photo Annexe) • Documents that are missing pages • Mixtures of model-specific and irrelevant documents (so-called "shovelware"). That is, supplying a large stack of unsorted files and expecting QA to find for the relevant ones. KNOWN CONSTRUCTION ISSUES (FROM PAST EXPERIENCE): LENGTH 1. Ensure all supplied AC cords and other cables are the specified length (That is, watch for suppliers who shorten the cable to save money). 2. With Audio cables, the specified length must be the actual cord length, not including the connector plugs. For example a "1 Metre" cable must actually have 1 Metre of cable. 3. For declared articles, check that any change to cord length does not invalidate the Approval certificate. (Eg, buyers doing a "special" extra-cord-length version of an existing Power Board for a special promotion). KNOWN CUSTOMER SATISFACTION ISSUES (FROM PAST EXPERIENCE): MANUAL USER MANUALS. • All instruction manuals must be in clear, grammatically correct English. If required by QA, factory manuals must be re-written by a specialist manual authoring company. • Fonts must be no smaller than 6 Point Arial, and must be easily readable by a person with normal vision, or using their normal reading glasses. That is, no additional magnification should be required to read the manual. • All mandatory warning statements as required by the relevant safety standard must be included in the manual. NOTE: Contrary to common belief, these do NOT have to be a word-for-word recitation of what is written the the Standard; it is permissible to modify them to more accurately describe the particular product. • A copy of the current Group Warranty Statement must be included in the "Warranty" section. Take care to ensure that division contact details are correct. (For example, don't put Variety Store details in a Supermarkets product warranty). BATT & CABLE • All remote controls must come with batteries. These must be shipped unconnected to the remote, either by packing then separately, or by means of a pull-out insulating strip or similar. Note: Remotes using button cells must meet new button cell regulations. • All Audio-Visual devices incorporating basic Red-Yellow-White jacks must come with a basic Red-Yellow-White AV cable. If either of the above is not possible, a suitable warning must appear on the packaging (eg "Requires 2 x AAA batteries, not supplied").