DOCUMENTATION AND OTHER VENDOR REQUIREMENTS FOR DIGITAL CAMERAS AA BATT

ELECTRICAL SAFETY REPORT COVERING:

BUTTON CELL
Requirements for products that contain button (coin) cells 32mm and under (in particular, remote controls).

GENERAL: 
• All consumer products that incorporate button batteries must have measures incorporated to prevent young children from accessing the batteries as per section 4.8 of AS/NZS 62368.1:2018: "Products containing lithium coin/button cell batteries" 
• Coin/button batteries bundled with products or offered for sale as standalone items must be supplied in child-resistant packaging. Typically this will mean the batteries are individually sealed in tough plastic envelopes, and that assembly(ies) then sealed in another, separate, layer of tough plastic (which will typically be the retail presentation pack). Both layers of plastic must require the use of cutting tools to open. 
Simple "dime store" blister packs where all the batteries can fall out at once are now illegal.
• All such products must also carry appropriate warnings.

EXEMPTIONS:
• Soldered-in batteries 
• Removeable batteries that require substantial disassembly of the product (eg computer backup) 
• Equipment designed for locations where it is unlikely that children will be present
• Professional equipment not normally available for retail sale. Note: Anything sold in a retail environment (Jaycar, Harvey Norman etc), regardless of purpose, is automatically excluded from this category.

REQUIREMENTS FOR PRODUCTS WITH USER-ACCESSIBLE BATTERY COMPARTMENTS (IN PARTICULAR REMOTE CONTROLS THAT USE COIN CELLS):
The battery compartment must be so designed as to make it unlikely that young children would be able to remove the cover. 
Acceptable methods are:
• A cover using a captive metal screw that requires a standard  screwdriver (typically Phillips) to open.
This must pass safety saftey testing as outlined in 4.8.4.3 "Battery replacement test" of AS/NZS 62368.1:2018.
This involves removing and replacing the screw 10 times, using a torque screwdriver set to the tension specified. After ten removals and replacements, the screw must still be able to be tightened to the specified torque. In other words, the plastic must not start to disintegrate so that it is no longer capable of holding the screw.
• A cover that has two separate locking mechanisms that have to be simultaneously operated to open
• A slotted cover that requires the use of a coin or similar object to open, and requires 90 degrees or more of rotation.

Ideally, the battery compartment would be designed so that the presence of the cover is required to hold one of the battery contacts against the battery, preventing operation unless the cover is re-fitted.

EMC REPORT COVERING:

AS/NZS CISPR 32:2015
Electromagnetic compatibility of multimedia equipment - Emission requirements
This supersedes both AS/NZS CISPR13 and AS/NZS CISPR22
This is required for the main product. If a plugpack power supply is bundled with it, then either the CISPR32 report should include that adaptor, or a separate report be supplied for the adaptor.

OTHER MANDATORY REQUIREMENTS:

PSI-GEN
Pre-Shipment Inspection: Standard Checking Requirements for All Products
1. Factory address of PSI location MUST match address shown on initial Brief. (Critical Failure). Inspectors must take reasonable steps to verify that goods Inspected were actually made on those  premises.
2. GB internal packing must match specification (ie styrfoam, recycled fibreboard etc) and products must survive specified-height  drop test of outer carton, without obvious damage to product Giftbox.
3.  Labelling of outer carton must match supplied Data
4. Artwork of giftbox must match supplied artwork
5. Packed IM must match supplied Artwork
6. Warranty information either in manual or as separate document must match supplied documentation /artwork.

IP
Be aware of Intellectual Property issues and traps. Examples are Patents on White LEDs, Rovicorp's acquisition of a range seemingly trivial but potentially costly features of on-screen displays for Set Top Boxes, VCRs etc.
Also, all digital Video and Audio licensing must be in place (eg MPEG, MP3 etc)

DOC-QUAL
QUALITY OF COMPLIANCE DOCUMENTATION
For most electrical appliances, ideally there should be no more than about 7 documents, including approval certificates.  It is expected that suppliers will have all these documents in place prior to the tendering process. 

1.NO EVALUATION CAN COMMENCE AND NO ORDERS CAN BE PLACED UNTIL SUITABLE QUALITY DOCUMENTATION  HAS BEEN SIGHTED BY QA.
2. THE FACT THAT DOCUMENTATION MEETS OUR DOCUMENT QUALITY STANDARDS DOES NOT NECESSARILY MEAN THE DOCUMENTS ARE ACCEPTABLE. THE PRODUCT STILL MUST BE SHOWN TO MATCH THE REPORTS.

Documents may be rejected for any of the following reasons:

• Test reports that are more than 3 years old
• Test reports from labs with insufficient accreditation
• Test reports that cover an unreasonable range of models, or completely unrelated models
• Illegible Documents that are not original PDFs from lab or certifying body (Scans of paper documents are NOT acceptable)
• Test reports that do not include clear identifying photos
• Test reports that mention Photo annexes which are not supplied 
• Electrical safety reports with a later date than the Approval certificate
• Electrical Safety reports that do not address Australian Regional Differences.
• Documents with unexplained discrepancies between PDF date and issue date
• Documents that are only Drafts, and/or unsigned and/or undated 
• Documents that are made up of more than 4 PDF sections (including Photo Annexe)
• Documents that are missing pages
•  Mixtures of model-specific and irrelevant documents (so-called "shovelware"). That is, supplying a large stack of unsorted files and expecting  QA  to find for the relevant ones. 

KNOWN CUSTOMER SATISFACTION ISSUES (FROM PAST EXPERIENCE):

MANUAL
USER MANUALS.
• All instruction manuals must be in clear, grammatically correct English. If required by QA, factory manuals must be re-written by a specialist manual authoring company.
• Fonts must be no smaller than 6 Point Arial, and must be easily readable by a person with normal vision, or using their normal reading glasses. That is, no additional magnification should be required to read the manual.
• All mandatory warning statements as required by the relevant safety standard must be included in the manual.
NOTE: Contrary to common belief, these do NOT have to be a word-for-word recitation of what is written the  the Standard; it is permissible to modify them to more accurately describe the particular product.
• A copy of the current Group Warranty Statement must be included in the  "Warranty" section. Take care to ensure that division contact details are correct. (For example, don't put Variety Store details in a Supermarkets product warranty).

MEM-SIZE
If external memory can be fitted to a device, any size/speet limitations must be clearly stated by the supplier.

