DOCUMENTATION AND OTHER VENDOR REQUIREMENTS FOR BATTERY POWER BANKS

ELECTRICAL SAFETY REPORT COVERING:

IEC 62133-2:2017
Secondary cells and batteries containing alkaline or other non-acid electrolytes
Specifies requirements and tests for the safe operation of portable sealed secondary lithium cells and batteries containing non-acid electrolyte, under intended use and reasonably foreseeable misuse.

EMC REPORT COVERING:

AS/NZS CISPR 32:2015
Electromagnetic compatibility of multimedia equipment - Emission requirements
This supersedes both AS/NZS CISPR13 and AS/NZS CISPR22
This is required for the main product. If a plugpack power supply is bundled with it, then either the CISPR32 report should include that adaptor, or a separate report be supplied for the adaptor.

OTHER MANDATORY REQUIREMENTS:

POWER BANK
Documentation and packaging must indicate actual measured "real-world" capacity figures, in both Watt-Hours, and Amp-Hours at a specified voltage (typically 12V).
Factory-supplied figures, based on "raw" battery capacity, are typically much higher than a user could ever actually  achieve.
For example, three 3.7V 10,000 mA/hr lithium in series produces the equivalent of an 11.1V 10,000 mA/hr battery, but manufacturers would routinely refer to this as a "30,000 mA/Hr " battery. 

PSI-GEN
Pre-Shipment Inspection: Standard Checking Requirements for All Products
1. Factory address of PSI location MUST match address shown on initial Brief. (Critical Failure). Inspectors must take reasonable steps to verify that goods Inspected were actually made on those  premises.
2. GB internal packing must match specification (ie styrfoam, recycled fibreboard etc) and products must survive specified-height  drop test of outer carton, without obvious damage to product Giftbox.
3.  Labelling of outer carton must match supplied Data
4. Artwork of giftbox must match supplied artwork
5. Packed IM must match supplied Artwork
6. Warranty information either in manual or as separate document must match supplied documentation /artwork.

LITHIUM
If a rechargeable lithium battery is used, the battery, its charger and the device itself  must meet the current company Lithium Battery Standard.
The actual requirements depend on the battery capacity, and how close a proximity to the user's body it is likley to be used. See QA for more details.

MINIMUM REQUIREMENTS:
• Electrical safety report for the device (Laptop etc) that shows a clear picture of the battery used.
NB: If the battery does not physically match the one shown in the report (regardless of any printed-on model number), it suggest a different battery factory was used, and the product may be rejected
• Battery Safety Report to the current version of
IEC 62133-2
Secondary cells and batteries containing alkaline or other non-acid electrolytes –
Safety requirements for portable sealed secondary cells, and for batteries made from them, for use in portable applications
• Manufacturer's Data Sheet for the battery
• Schematic Diagram that shows the battery protection circuit used (may be incorporated in above document)
• Evidence of UL certification of the battery used

"STANDALONE" LITHIUM  BATTERIES USING LITHIUM IRON PHOSPHATE (LIFEPO4) TECHNOGY:
1. All Batteries must have their actual capacity confirmed in both Amp-Hours and Watt-Hours
2. With "Lead-Acid replacement" types with internal Battery Management System (BMS):
• Re-setting battery BMS after low-voltage cutout must not require more than the rated terminal voltage. (Eg, a 12 Volt battery should only require 12V to re-set it).
• Maximum rated discharge and charge currents must be confirmed by actual testing

IP
Be aware of Intellectual Property issues and traps. Examples are Patents on White LEDs, Rovicorp's acquisition of a range seemingly trivial but potentially costly features of on-screen displays for Set Top Boxes, VCRs etc.
Also, all digital Video and Audio licensing must be in place (eg MPEG, MP3 etc)

KNOWN CUSTOMER SATISFACTION ISSUES (FROM PAST EXPERIENCE):

MANUAL
USER MANUALS.
• All instruction manuals must be in clear, grammatically correct English. If required by QA, factory manuals must be re-written by a specialist manual authoring company.
• Fonts must be no smaller than 6 Point Arial, and must be easily readable by a person with normal vision, or using their normal reading glasses. That is, no additional magnification should be required to read the manual.
• All mandatory warning statements as required by the relevant safety standard must be included in the manual.
NOTE: Contrary to common belief, these do NOT have to be a word-for-word recitation of what is written the  the Standard; it is permissible to modify them to more accurately describe the particular product.
• A copy of the current Group Warranty Statement must be included in the  "Warranty" section. Take care to ensure that division contact details are correct. (For example, don't put Variety Store details in a Supermarkets product warranty).

