DOCUMENTATION AND OTHER VENDOR REQUIREMENTS FOR TV WITH DVD-BLU RAY AC ADAPTOR

ELECTRICAL SAFETY REPORT COVERING:

PLUGPACK
If a device is supplied with a separate plugpack power supply or charger, 
all compliance documentation relevant to that is also required.
The preferred electrical safety report covers the current versions of these standards:
AS/NZS AS/NZS 61558.1
AS/NZS 61558.2.6 (for iron core transformer type)
AS/NZS 61558.2.16 (for switchmode type)
AS/NZS 3112:2017+A1:2021 (for adaptor with integral pins).
Note:  AS/NZS 3112+A1: 2021 covers the AC plug portion and NOW includes impact (tumble) testing. Approval certificates that were based on test reports to AS/NZS3112:2017 (ie without +A1:2021) became invalid on June 2022, regardless of their expiry date!
"Brick" type adaptors with detachable power leads do not require AS/NZS3112.
Safety reports to the AS/NZS 62368.1 standard  (Audio/video, information and communication technology equipment) will now ONLY be accepted if the Approval certificate specifically names the device it is intended to power. (Eg "To power XY1234 radio.") 
For "standalone" (general purpose)  plugpacks, ONLY the 61558 test standards can be used, plus the relevant parts of  AS/NZS 3112+A1: 2021.
Note: You can use reports to European versions of these standards (Eg EN 61558.2.6 instead of AS/NZS 61558.2.6)  but they must either mention the "Australian Variations," or a "Top Up" report must be obtained that covers the Australian requirements not covered by the overseas version of the standard, AND testing to the relevant parts of AS/NZS 3112+A1: 2021 is still required.

DECLARED ARTICLE 
An AC Adaptor is a declared (AKA Proclaimed or  Prescribed) article. It consequently requires a current Australian Approval certificate. 
NB: The date on the Electrical Safety Report must be earlier than the date on the Approval Certificate! A later date means it is not the report that the Approval Certificate is based on. (In that case, the Approval must be updated). 
It must also be registered by the importer on the EESS (ERAC) Database.
NB! In all states except NSW, "wildcard" model numbers (eg "ABCxxxyyy" where "xxx" and "yyy" represent voltage and current codes) are no longer permitted on Approval Certificates. The certificate ("RECS type") must list all the model numbers it covers.
The NSW "REAS" type still allows "wildcards," so that type will need to carry the "NSWXXXX" approval number. Most private regulators (eg SAA Approvals) now issue dual RECS/REAS types.

In New Zealand:
• The retailer must sign and keep an on hand an sDoc (Statutory Declaration of Compliance) as well as keep copies of all relevant Approval documentation.
The  rating label must also carry any mandatory text described on its approval certificate.
• In NZ the rating label must now specifically indicate that the product  is designed to be able to work on 230 Volt mains. A product just labelled "240V"  (meaning "up to 240V") is now deemed to be "unsafe"! The label can specificaly state 230V, or 230V can be within the allowable range of voltages, eg "100 - 250V,"

POWER CORD
If the adaptor uses a separate power lead, we require current Australian Approvals Certificates for: 
•  The mains cord
• The mains plug 
• The appliance connector (if a detachable cord is used). 
This is IN ADDITION  to the Approval Certificate for the plugpack itself, if applicable.

EMC  REPORT
An EMC report to the current version of AS/NZS CISPR 32 (or European equivalent) is required, either as a standalone report, or if a "bundled" plugpack, preferably as part of the report for the device it is meant to power.
(NZ ONLY) HARMONICS AND FLICKER REPORT COVERING:
AS/NZS 61000.3.2:2013 
Electromagnetic compatibility (EMC)-Limits - Limits for harmonic current emissions (equipment input current = 16 A per phase)

ENERGY EFFICIENCY (MEPS/GEMS) REPORT TO
AS/NZS 4665.1:2005+A1
 Performance of external power supplies - Test method and energy performance mark, AND:
AS/NZS 4665.2:2005
Performance of external power supplies - Minimum energy performance standard (MEPS) requirements
The adaptor must also be registered on the www.energyrating.gov datatbase, and carry the appropriate efficiency rating marking.
Note: Battery chargers that incorporate  an actual  battery management cycle are exempt from GEMS.
However, if  the charging cycle circuitry is not incorporated in the power supply body (ie it is built into the battery or charging base), then the power supply is captured by GEMS.

DEC-LABELLING
This item is either a declared article itself, or it contains declared articles (240V lead components, AC adaptor etc).
All declared articles must be labelled  in accordance with  the requirements of their approval certificates.
Currently (2023) items with approvals issued by the NSW Dept of Fair Trading must be marked with their "NSWXXXXX" approval number. With approvals issued by all other authorized bodies (SAA approvals, UL etc), provided the approval is registered on the ERAC database, the item can be marked with just an RCM. 
However there is nothing to stop you putting both the approval number AND the RCM on the label. With the current state of confusion about ERAC, that is the recommended procedure .

EMC REPORT COVERING:

AS/NZS CISPR 32:2015
Electromagnetic compatibility of multimedia equipment - Emission requirements
This supersedes both AS/NZS CISPR13 and AS/NZS CISPR22
This is required for the main product. If a plugpack power supply is bundled with it, then either the CISPR32 report should include that adaptor, or a separate report be supplied for the adaptor.

MEPS REPORT COVERING:

AS/NZS 62087.2.2:2011
Power consumption of audio, video and related equipment - Minimum energy performance standards (MEPS) and energy rating label requirements for television sets.
Note: If the TV set is powered by an external AC adaptor, the adaptor requires its own MEPS report, separate from TV MEPS.

ENERGY STAR
A GEMS-Approved Energy Star label must be prominently displayed on:
• The Appliance itself
• The Appliance's Giftbox.

IMPORTANT: The Star Rating shown must exactly match what is shown in the appliance's Energy Efficiency (MEPS) report

BUILD DATE
The appliance's Rating Label must include construction date details (Month and Year).
If this is encrypted as part of a serial number format, details for decoding the format must be supplied as part of the MEPS/GEMS registration process

(NZ ONLY) HARMONICS AND FLICKER REPORT COVERING:

AS/NZS 61000.3.2:2013 (Currently NZ Only)
Electromagnetic compatibility (EMC)-Limits - Limits for harmonic current emissions (equipment input current = 16 A per phase)

OTHER MANDATORY REQUIREMENTS:

CIG LIGHTER
Plugs intended to be fitted to car cigarette lighter sockets must be adequately rated for the current drain of the appliance.
If the internal fuse makes connection via a spiral spring, the spring must have sufficiently low electrical resistance to carry the maximum operating current without overheating. Generally, suitable springs are copper-plated and have the characteristic reddish colour.
A chrome- or stainless steel-finished spring is likley to have too much resistance and is only suitable for low-current devices.. Ideally the fuse holder will be designed  so that the current does not pass through the spring at all.

PARENTAL LOCK
All  devices capable of receiving digital TV broadcasts sold in Australia must offer a parental lock feature. 
Block options required:
All, G & above, PG & above, M & above, MA & above, AV & above, R, No Block

ROVI
For BluRay/DVD/VCR devices with Analog Audio output we require: 
1. Evidence that the manufacturer is a Macrovision licensee must be provided. Such evidence may be a copy of the manufacturer's Macrovision licence or the listing of the manufacturer in the list of licensees on the Rovi Corp website.
2. Verification that the product has been certified by Macrovision, as evidenced by a certification or other form of approval issued by Rovi Corp, must be confirmed. This will normally take the form of documentation issued by Rovi Corp to the manufacturer.
3. The presence of Macrovision copy protection must be verified on analogue video outputs of production players, when playing Macrovision-protected discs. (Macrovision may have been confirmed on the sample, however since there may be  firmware change(s), this must be re-confirmed on production units).
4. The printed collateral material that accompanies each product, must contain the following notice: "This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights of Rovi Corporation. Reverse engineering or disassembly is prohibited."

PSI-GEN
Pre-Shipment Inspection: Standard Checking Requirements for All Products
1. Factory address of PSI location MUST match address shown on initial Brief. (Critical Failure). Inspectors must take reasonable steps to verify that goods Inspected were actually made on those  premises.
2. GB internal packing must match specification (ie styrfoam, recycled fibreboard etc) and products must survive specified-height  drop test of outer carton, without obvious damage to product Giftbox.
3.  Labelling of outer carton must match supplied Data
4. Artwork of giftbox must match supplied artwork
5. Packed IM must match supplied Artwork
6. Warranty information either in manual or as separate document must match supplied documentation /artwork.

PSI-240V
Pre-Shipment Inspection: Additional Checking Requirements for all mains-powered electrical products.
1. All critical components listed in Safety report must be identified and photos inserted in PSI report
2. Internal construction and wiring must match safety report. Internal Photos of an inspected sample must be included 
3. Markings on Appliance, Plug, Cord and Appliance connector (if used) must match the requirements of their approval certificates.
 
4. If any approval date shows due to expire 6 months or less  after date of inspection, shipment must be marked "Fail" pending confirmation manufacturer intends to renew. 
5. Mechanical operations (switches etc) must be tested for the  specified number of operations.

6.  Timers must be tested for timing accuracy
  
7. For high-power heating appliances (heaters, irons etc) and lighting products, actual measured  Power consumption must match rating label.
8. Internal construction and layout must match photos in EMC report. (Same photos as for Safety report).
9. A high-voltage (HIPOT) insulation test must be carried out, as per the safety report. If the factory does not have such facilities in-house, they will need to explain the method they use to confirm safety compliance.

DISC-PSI
DVD/Blu-Ray players special Pre-Shipment Inspection instructions:
•  All players must be able to load and eject both 5 inch and 3 inch discs
•  All common disk formats must be fully supported: CD, CD-R, CD-RW, DVD, DVD-R, DVD+R , DVD-RW, DVD+RW, plus BD and BR-R for Blu-Ray Players
• All basic functions (Play/Pause Stop/Eject) must be available on the body of the unit, that is, it must be possible to operate the device without the remote.
• For DVD players, if any playback capability other than DVD MPEG2 is claimed, (eg 'MPEG4)' this must  be at minimum, capable of true 720 x 576 PAL resolution. 'Token"'capability (eg 'only up to 320 x 240') is not regarded as true playback. Such limited capability may be mentioned in the instructions, but must not be displayed on the giftbox.
• The above equally applies to any other media playback offered (eg USB or SD card)
• The disk player should have "last play" memory, so if  the power is switched off, it will remember where play left off.
• DVD players must be able to play Region 4 discs and the players must be marked "Region 4". It is not an issue if they can also play discs from other regions. (If necessary AUQA can supply the necessary test discs).
• Blu-Ray Players must be able to play "Region B" Blu Ray discs and they must be marked "Region B"
• If network streaming (WiFI or cable) is provided, this must be demonstrated to work. If factory does not have test facilities for this, verification by an outside lab must be produced. 

DOC-QUAL
QUALITY OF COMPLIANCE DOCUMENTATION
For most electrical appliances, ideally there should be no more than about 7 documents, including approval certificates.  It is expected that suppliers will have all these documents in place prior to the tendering process. 

1.NO EVALUATION CAN COMMENCE AND NO ORDERS CAN BE PLACED UNTIL SUITABLE QUALITY DOCUMENTATION  HAS BEEN SIGHTED BY QA.
2. THE FACT THAT DOCUMENTATION MEETS OUR DOCUMENT QUALITY STANDARDS DOES NOT NECESSARILY MEAN THE DOCUMENTS ARE ACCEPTABLE. THE PRODUCT STILL MUST BE SHOWN TO MATCH THE REPORTS.

Documents may be rejected for any of the following reasons:

• Test reports that are more than 3 years old
• Test reports from labs with insufficient accreditation
• Test reports that cover an unreasonable range of models, or completely unrelated models
• Illegible Documents that are not original PDFs from lab or certifying body (Scans of paper documents are NOT acceptable)
• Test reports that do not include clear identifying photos
• Test reports that mention Photo annexes which are not supplied 
• Electrical safety reports with a later date than the Approval certificate
• Electrical Safety reports that do not address Australian Regional Differences.
• Documents with unexplained discrepancies between PDF date and issue date
• Documents that are only Drafts, and/or unsigned and/or undated 
• Documents that are made up of more than 4 PDF sections (including Photo Annexe)
• Documents that are missing pages
•  Mixtures of model-specific and irrelevant documents (so-called "shovelware"). That is, supplying a large stack of unsorted files and expecting  QA  to find for the relevant ones. 

KNOWN CONSTRUCTION ISSUES (FROM PAST EXPERIENCE): 

LENGTH
1. Ensure all supplied AC cords and other cables are the specified length (That is, watch for suppliers who shorten the cable to save money).
2. With Audio cables, the specified length must be the actual cord length, not including the connector plugs. For example a "1 Metre" cable must actually have 1 Metre of cable.
3. For declared articles, check that any change to cord length does not invalidate the Approval certificate. (Eg, buyers doing a "special" extra-cord-length version of an existing Power Board for a special promotion).

KNOWN CUSTOMER SATISFACTION ISSUES (FROM PAST EXPERIENCE):

TV
General Customer Satisfaction Requirements for TV Sets and Other Devices Capable of Receiving TV broadcasts.
• All Television receivers must contain specific tuning software for Australian DVB-T MPEG2 and MPEG4 Transmissions.
• Receivers should preferably able able to also receive  DVB-T2 broadcasts
• Digital TVs should still offer Analog TV reception, as RF analog distribution is still widely used in Hotel/Motel/Apartment Block systems. However Digital-Only tuning should now be the default, with Analog as a manually-selected  option.

• A USEABLE Electronic Programme guide must be provided, with the following features:
  • Simple, Inutitive operation
  • Full 7-day programme access
  • Option of single-channel or multi-channel "Spreadsheet" operation.
  • If a USB PVR function is provided, this must work intuitivelly and reliably and the TV muct be capable of carrying out any drive formatting required.

MULTIMEDIA
  • If playback of any video format is claimed (eg AVI, MPEG4, MKV etc), the TV must be capable of decoding  files of up to AT LEAST 720 x 576 resolution, and fully displaying that resolution. Ideally it should be able to handle full HD: 1920 x 1080p, since these are commonly derived from modern cameras.
  • "Token" playback capability is not acceptable (eg "Plays MPEG4" but actually only handles files up to 320 x 240 resolution), unless the product is clearly marked with this limitation.
  • USB record/Time shift should be possible with both FAT32 and NTFS formatted drives, ideally without any need to re-format the drive. It should also be possible to use drives containing other types of material, without affecting it.
  • If the system can only use FAT32 formatted drives, the TV must have the capability of re-formating   them, without needing a computer.
  • Ideally, the TV should also have a front-mounted SD card slot for multimedia playback.

TV DISC
DVD/Blu-Ray players built into TV sets must meet the following requirements.
•  All players must be able to load and eject both 5 inch and 3 inch discs. Simply labelling it "Do not use 3in discs" is not acceptable.
•  All common disk formats must be fully supported: DVD, DVD-R, DVD+R , DVD-RW, DVD+RW, plus Blu-Ray equivalents in Blu-Ray players.
• If any playback capability other than DVD MPEG2 is claimed, (eg MPEG4) this must  be at minimum, capable of true 720 x 576 PAL resolution. "Token" capability (eg "only up to 320 x 240") is not regarded as true playback. Such limited capability may be mentioned in the instructions, but must not be displayed on the giftbox.
• The above equally applies to any other media playback offered (eg USB or SD card)
• The disk player should have "last play" memory, so if the TV is switched back to some other mode and then back to disc,it will remember where play left off.
• Ideally, the video connection should be via an internal HDMI or YCrCb connection. Many current DVD  models simply feed analog NTSC or PAL analog video to an internal "Red-Yellow-White" type AV input, which degrades the picture quality.

MANUAL
USER MANUALS.
• All instruction manuals must be in clear, grammatically correct English. If required by QA, factory manuals must be re-written by a specialist manual authoring company.
• Fonts must be no smaller than 6 Point Arial, and must be easily readable by a person with normal vision, or using their normal reading glasses. That is, no additional magnification should be required to read the manual.
• All mandatory warning statements as required by the relevant safety standard must be included in the manual.
NOTE: Contrary to common belief, these do NOT have to be a word-for-word recitation of what is written the  the Standard; it is permissible to modify them to more accurately describe the particular product.
• A copy of the current Group Warranty Statement must be included in the  "Warranty" section. Take care to ensure that division contact details are correct. (For example, don't put Variety Store details in a Supermarkets product warranty).

TV OUT OF BOX
• All TV receivers must reset to factory standard before sealing in cartons
•  At first switch-on all newly unpacked  TV receivers  must  default to "TV" or "DTV" and offer to automatically tune in local channels.
• Cabinets and screens must be free form dirt, fingerprints and scratches.
• Instruction manuals must be securely packed and not crushed or folded.
• Any temporary stickers (including Energy Star labels) must not fall off during storage, but they must also be easily removable without needing solvents or other cleaning liquids.
• Screws or other mounting accessories must be easily locatable (eg packed inside bag holding IM). They must not be hidden in crevices in the foam packing or similar.

BATT & CABLE
• All remote controls must come with batteries. These must be shipped unconnected to the remote, either by packing then separately, or by means of a pull-out insulating strip or similar. Note: Remotes using button cells must meet new button cell regulations.
• All Audio-Visual devices incorporating  basic Red-Yellow-White jacks must come with a basic Red-Yellow-White AV cable. 
If either of the above is not possible, a suitable warning must appear on the packaging (eg "Requires 2 x AAA batteries, not supplied").

