I bought my Honda Dylan at
the beginning of November 2002. I chose it for a number of reasons:
I have never regretted
buying the Dylan (especially as my petrol expenses more than cover the cost of
the instalments, insurance, and the rest!). It’s economical, comfortable, and
quick enough to get away from the lights before the rest of the traffic and
blow smaller scooters into the weeds. In the first five months of owning it I
have enjoyed 2600 miles of reliable scootering in all kinds of grim weather
conditions.
I even failed to cause any
damage when I fell off it (important motorcycling lesson #47: don’t ride in
snow unless you have those tyres with nails sticking out of them) despite the
thing appearing to be covered in plastic fairing. Well, OK, I bent the brake
lever a bit, but I can live with that.
However, I have encountered
a few things that I didn’t expect and that I haven’t seen discussed elsewhere…
anyone considering spending their cash on a Dylan should be aware of these.
The first problem I had was
getting insurance. As the Dylan becomes more popular I’m sure that it will
become easier, but when I was phoning around none of the insurance companies
had even heard of the machine. This meant that they had to use the details of
another Honda machine with the same engine. Not an insurmountable obstacle, but
irritating. And the price! I was quoted as much as £1500! For TPF&T!
That’s nearly as much as I paid for the bike. I eventually got insurance for
well under half that amount, but I’m still paying as much as my mate does for
his tricked-up FireBlade. Yes, I’m riding on a provisional, I live in a high
risk area, I don’t have a garage, yada yada yada, but it seems steep to me.
Another problem has been the
fuel gauge. Which is frustrating, because it works perfectly well. However, shortly
after taking the Dylan for its 1st (500-mile) service I received a
letter from Honda UK recalling the machine due to a reported “software fault”
with the fuel gauge. This made my chuckle at first, because the fuel gauge on
the Dylan is of the old-fashioned analogue (needle) type, and I’m sure they
used to work perfectly well without software of any kind when I were a lad.
Anyway, I called my Honda
dealer and told them I needed to have it sorted out. As there was (presumably)
no reward for them in upgrading my fuel gauge software for free they dragged
their feet and – not for the first time – didn’t bother phoning me back (more
on these muppets later).
So Dylan’s 2500-mile service
came round before they were interested in doing the work. They did the upgrade –
I can tell, because my total mileage on arriving at the dealership was 2650,
and afterwards it was precisely zero. I look forward to explaining to future
mechanics and prospective purchasers where those 2650 miles have gone: “No, no,
it’s all perfectly legitimate, honest guv!”
The only other problem I
have had with the actual bike is that the front end can feel very light. I
realise that this is often the case with scooters, and it makes control in
heavy traffic very good, but I ride in all weathers on fast roads rather than
in town. The first couple of times I touched a manhole cover with the front
tyre in the wet I almost pooed myself. I’m more comfortable with it now, and it’s
not really a problem in the dry, but it’s something for beginners to watch out
for.
Finally, my dealership. They
have a great reputation (or so they claim) and appear to be very successful,
but I’m becoming a bit fed up with them.
They got me a bad deal on
finance, My fault really – I shouldn’t have rushed into the purchase and should
have got a loan out, but it left me feeling like they’d taken me for a mug
(fair nuff!).
Three times they’ve told me
they’d phone me (to tell me my bike was ready to pick up, to tell me my bike’s
service had been done, and to tell me that the software upgrade part had
arrived) and three times they didn’t bother.
At its most recent service,
I asked how much the service would cost and the bloke chirpily told me, “about
seven quid for the oil”. He was right – but it also cost about eighty quid for
labour. The Dylan was then returned to me with the front L-plate snapped off
and jammed under the back of the seat. I was offered no apology or explanation,
although I’m not going to worry about that too much.
I was also never told that
my odometer would reset to zero when the software upgrade was done. They didn’t
even bother to set the clock back to the right time.
The kid who brought the
Dylan round to the front of the dealership for me didn’t even know how to put
it on its centre stand, and had to just hand it to me.
None of this is major, and
most of it could have been avoided if I’d been less naïve, but I always seem to
leave the place feeling as though I’ve been short-changed.
I won’t name them (I might
still need them!), but I’m talking about a large Honda-specific dealership in
W4.