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At Synergy Infotech, we service numerous global customers looking for faster, more efficient and more cost-effective solutions. To ensure that our customers receive the best service possible, we have developed a delivery framework that is a combination of onsite and offshore delivery. In effect, each phase of the project is delivered from where it makes the best business sense to do so.
DELIVERY FRAMEWORK
Synergy Infotech takes each project and segregates it into different phases or activities. Depending on the complexity of a particular task and the level of customer interaction required, the project is executed either onsite, i.e. at the customer location, or at our offshore development center in Bangalore, India. For instance, activities necessitating close interaction and coordination with the client, like analysis and planning, high level design, and user interface design are executed onsite. The bulk of the project, is, however, delivered from offshore, and includes activities like detailed design, coding and testing. Close communication with the customer is maintained at all times, so that customer feedback can be elicited and incorporated regularly. Once the solution has been implemented onsite, post implementation support is carried out at both locations, with rapid reaction support being taken care of onsite and bug fixes, maintenance, etc. being the responsibility of the offshore team. This kind of delivery model offers various advantages. One, the nature of the framework ensures that our people are working on your project round-the-clock, leveraging the time zone differences. Hence, benefiting you with a quicker turnaround time. And secondly, the offshore development model is cost-effective, leveraging the high quality intellectual capital of India. So, you as our customer benefit. All our projects are delivered using this framework, with offshore work accounting for almost 90% of any typical project and onsite for 10%. The success and efficacy of this model is proved by our numerous global customers for whom we have leveraged this framework.
News
| 22 August 2004
Synergy Infotech moves to a new facility
| 06 June 2004
Beta version of the ASN.1 Compiler available for customers.
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Success Stories
| Peritus Maintenance
This project demonstrates the ability of Synergy Infotech to undertake maintenance projects executed using the offshore model.
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