We have been involved in acquiring ISO Quality Systems for many companies, from the initial concept, formulising all required documentation, maintaining an Internal Quality Audit Programme, right through to full registration.
Implementation of Corrective/ Preventive Action after being highlighted by 2nd & 3rd Party Surviellance Audits;
Introduction of Internal Quality Audit Systems;
Introduction of Systems to administrate Customer Concerns;
Quality Costing (Using Prevention, Failure and Appraisel (PAF) charting)
Update Documented Quality Systems in readiness for Triennial Audits;
etc. etc.
i:: Quality Gap Analysis (See below)
ii: Introduction/ Implementation of EN ISO: 9001:2000 QMS
iii: Internal Auditting
iv: Supplier Quality Assurance (SQA)
v: Customer Services (Handling & Administration of Customer Concerns)
vi: Other Quality-related Services
vii: General Health & Safety Advice (See below)
The main service supplied includes advising upon, or working with the company to introduce and implement a documented Quality Management System that complies with all requirements for the latest version of the International Standard BS EN ISO:9001: 2000.
(The actual registration process must be conducted by a 3rd Party Registration body accreditted for certification of BS EN ISO:9001: 2000, thus any subsequent costs must be negotiated with them)
However, we can also assist in bringing a company to the required standard WITHOUT actually going for full registration.
Services related to the above are outlined in steps 1- 4 below:
Other Services offered include: (Costs to be negotiated with client company)
Step 1: Initial Quality Gap Analysis Audit of the company.
This is a full audit of your existing system to include:
Initial Customer Enquiry/ Contract Review & Acceptance/ Purchasing & Good Reciving Procedures/
Documentation/ Process Control/ INspection/ Non-Conformity, through to Final Despatch.
This audit will identify your current status with regard to Quality Assurance; What is required for full registration (or continued registration), with emphasis on the QUALITY GAP in between:
There is a fixed fee for this service, and an estimated timescale for completion of this initial audit.
You will recieve a full report of the findings without obligation.
(This is the minimum requirement, as this is necessary before any further work can take place. This will therefore be included in any subsequent costs)
STEP 2:
Upon receipt of this report, the next step is entirely up to you. You will have 3 options at this point:
1: You may decide to go for full registration to BS EN ISO:9001: 2000;
2: You may decide to update your current Quality Management System, but not go for full registration at this time;
(Go To Step 3)
3: Thirdly you may decide not to proceed with either of the above options. In this event you will be invoiced for the Quality Gap Audit only as agreed.
STEP 3: Initial Project Planning Stage
Should you decide to proceed with either of the first two options, an initial Project Plan will be formulised (possibly a GANTT Chart) and agreed with the Management of the company (and other interested parties).
Fees/ Payment Terms will be negotiated with Top Management and an estimated timescale advised.
(Please note: This initial plan of implementation, like any project of this kind is subject to change due to unforseen circumstances)
STEP 4:
Should the company require full registration to EN ISO: 9001: 2000, tenders will need to be forwarded to various accredited registration bodies.
Fees paid to SMFQA DO NOT include registration costs - THIS IS AN ADDITIONAL CHARGE
SMFQA Personnel hold the NEBOSH General Certificate in Health & Safety at Work, and can offer limited advice upon Health & Safety At Work, including current legislation, Risk Assessment and the 'Six-Pack'*.
This is an additional service provided by SMFQA, and advice given is for the benefit of the Management of the Host company.
SMFQA cannot normally assume any Health & Safety responsibility within the company.
Any communication in this respect is advisory only, and the oweness for implementation lies with the Management.
Please Note: There may be an extra fee charged for this service
* The Six-Pack is a set of regulations based upon the Health & Safety at Work Act (1974) and includes:
Management of Health & Safety At Work Regulations (1992) (includes Risk Assessment)/Manual Handling Operations (1992)/ Health & Safety Display Screen Regulations (1992) /Provision and Use Of Work Equipment regulations (1992) (PUWER)/ Workplace (Health, Safety, Welfare) Regulations (1992)
As the introduction and maintenance of any Documented Quality Management System depends upon the FULL commitment of Top Management, and all their subordinates, SMFQA cannot guarantee acquisition of registration to BS EN ISO: 9001: 2000.
However all required documentation and awareness training will comply with the current requirements of the International Standard, as far as reasonably practicable.