A night at The Hotel

One night, while working at the front desk of a hotel in central New Hampshire, I checked in a gentleman named Osama Bin Ladin. He was the most pleasant person I have ever checked in. He had a heavy accent, but other than that his English was perfect.

One of the greatest features of this hotel was that it had a suite that overlooked New York City. This suite was almost always booked (where else can you get a view of NY from central NH?) While checking Mr. Bin Ladin in, I noticed he was in this suite, and checked to see how far in advanced he had reserved it. The reservation was made in December of 1999. I thought to myself, �wow, he must have really wanted this suite.� Because this was the hotel�s most luxurious suite, I escorted Mr. Bin Ladin to his room. What I found odd was that even though he had reserved the suite so long ago, He didn�t have any bags with him. I thought this was odd, but I�m not there to judge people.

I showed Mr. Bin Ladin around the room, and he was very pleased with his accommodations. He gave me a hug and tipped me in foreign currency. I found this odd as well, but like I said, I�m not there to judge. As I was leaving his room, I asked �Is there anything else you would like Mr. Bin Ladin?� He told me to call him Osama, and that he was fine for the time being.

A little while later, Osama called down to the front desk. He said he was really thirsty, and would like a snack as well. I said I would bring him up a bottle of Pepsi and some crackers and cheese. He said that would be great. Before I went up to his room, I was told by my manager that he was a very important business man here to see the Owner of the hotel, and that I should try my hardest to make his stay as pleasant as possible. When I went up to his room, I handed him the bottle of Pepsi as if it was champagne, making sure to be polite as possible.

Osama called down to the desk one more time that night, to set a wake up call and to tell me that he had enjoyed the Pepsi quite a bit. He said he would have to take some home to his country, because it wasn�t sold there. He thanked me again and said goodnight.

Unfortunately, I was not working the next morning when he checked out. I was told by one of my co-workers that he said he really enjoyed his stay, and if circumstances allowed would come back soon. He also told the manager how wonderful I was and asked the manager to thank me for all I had done for him.