JOB TITLE: CLINICAL SUPPORT WORKER (SPEECH AND LANGUAGE THERAPY HIGHER LEVEL

JOB STATEMENT:

Factor

Relevant Job Information

JE Level

1. Communication & Relationship Skills

Provide and receive routine information requiring tact and persuasion; barriers to understanding/Providing and receiving sensitive information

Communicate factual information to clients using persuasion, reassurance, tact and sensitivity; overcome barriers to understanding when communicating with clients with language impairment; use sign language/Communicate information on cases of child abuse

3 (a) -

3 (b)

2. Knowledge, Training & Experience

Understanding of a range of routine work procedures, requiring a base level of theoretical knowledge

Knowledge of language therapy procedures; child protection issues. Combination of formal training and experience, NVQ3 equivalent

3

3. Analytical & Judgemental Skills

Judgements involving facts or situations some of which require analysis

Assess client’s response to treatment; judgements on when to progress therapy

2

4. Planning & Organisational Skills

Planning and organisation of straightforward activities

Plan timetables for therapy sessions

2

5. Physical Skills

Physical skills obtained through practice, specific requirement for speed & accuracy

Standard keyboard skills; 226 sensory skills for hearing client’s

articpation; manippating wheelchairs; Makaton signing; restraint of clients (e.g. adpt learning disabilities)

2-3

6. Responsibility for Patient/Client Care

Implement care packages

Implementing speech therapy packages

4 (a)

7. Responsibility for Policy/Service Development

Follows policies in own role; comments on policies

1

8. Responsibility for Financial & Physical Resources

Handles cash/ responsible for maintaining stock control

Handles cash; orders departmental stock

2 (a) (c)

9. Responsibility for Human Resources

Demonstrates duties to new starters/Day to day supervision

Day to day supervision of less experienced staff

1 - 2

10. Responsibility for Information Resources

Record personally generated clinical observations

1

11. Responsibility for Research & Development

Undertakes surveys or audits as necessary to own work

1

12. Freedom to Act

Guided by standard operating procedures 

Use initiative when unsupervised on site; supervisor available by phone

2

13. Physical Effort

Combination of sitting, walking and standing/Sitting in a restricted position

Sitting on small chairs at low tables in schools

1-2 (a)

14. Mental Effort

Frequent requirement for concentration where the work pattern is predictable

Work pattern is generally predictable; concentration is required when carrying out therapy sessions

2 (a)

15. Emotional Effort

Occasional/frequent exposure to distressing or emotional circumstances

Dealing with clients with complex mental and physical needs on either a monthly or a more or less daily basis

2-3 (a)

16. Working Conditions

Frequent exposure to unpleasant working conditions/occasional highly unpleasant

Verbal aggression; contact with saliva

3(a) (b)

TOTAL

JE Score 224-254

Band 3

 

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