| WebSTARS TEMPLATES (for PPOA cases) | WebSTARS TEMPLATES (for PPOE cases) | ||
| 1. Connection Failure | 2. Frequent Disconnection | 1. Connection failure (DSL Blinking) | 2. Connection Failure (Error 678) |
| 3. Connected But cannot Browse | 4. Connection Very Slow | 3. Frequent Disconnection | 4. Connected But Cannot Browse |
| 5. Modem Faulty | 5. Connection Very Slow | 6. Modem Faulty (Package With Modem) | |
| 7. Modem Faulty (Package Free Modem For 1 Year Warranty) | |||
|
1. Connection Failure ~THANK YOU~ |
1. Connection failure (DSL
Blinking)
| ||
|
2. Frequent Disconnection
~THANK YOU~ |
2. Connection Failure (Error 678)
USERNAME : @streamyx, CONNECTION FAILURE, DSL LIGHT STABLE, ERROR 678, MODEM : , RESET MODEM : YES, OS : PACKAGE : , REQUEST O&M ADSL TO CHECK... ~THANK YOU~ | ||
|
3. Connected But cannot Browse
USERNAME: @tmnet, CONNECTED BUT CANNOT BROWSE, ALREADY CONFIGURE DNS, IP ADDRESS :, SUBNET MASK: 255.255.255.252, MODEM : , PACKAGE: , REQUEST O&M ADSL TO CHECK... ~THANK YOU~ |
3. Frequent Disconnection USERNAME : @streamyx, FREQUENT DISCONNECTION, DSL LIGHT sometimes blinking, Reset modem : YES MODEM : , PACKAGE: , OS : , REQUEST O&M ADSL TO CHECK... ~THANK YOU~ | ||
|
4. Connection Very Slow
USERNAME: @tmnet, CONNECTION VERY SLOW , ALREADY CONFIGURE DNS, IP ADDRESS : , SUBNET MASK: 255.255.255.252, BANDWIDTH TEST: , MODEM : , PACKAGE: , REQUEST O&M ADSL TO CHECK... ~THANK YOU~ |
4. Connected But Cannot
Browse USERNAME : @streamyx, CONNECTED BUT CANNOT BROWSE, ALREADY CONFIGURE DNS, MODEM : , PACKAGE: , OS : , REQUEST O&M ADSL TO CHECK... ~THANK YOU~ | ||
|
5. Modem Faulty
|
5. Connection Very Slow USERNAME : @streamyx, CONNECTION VERY SLOW , ALREADY CONFIGURE DNS, Bandwidth Test : , MODEM : , OS : , PACKAGE: , REQUEST O&M ADSL TO CHECK... ~THANK YOU~ | ||
|
6. Modem Faulty (Package With
Modem) USERNAME : @streamyx, MODEM FAULTY... PLEASE REPLACE MODEM , PACKAGE WITH MODEM , MODEM : , OS : , PACKAGE: , REQUEST O&M ADSL TO CHECK... ~THANK YOU~ | |||
|
7. Modem Faulty (Package Free Modem For 1
Year Warranty) USERNAME : @streamyx, MODEM FAULTY... PLEASE REPLACE MODEM , PACKAGE WITH FREE MODEM FOR 1 YEAR WARRANTY, MODEM : , OS : , PACKAGE: , REQUEST O&M ADSL TO CHECK... ~THANK YOU~ | |||