- Items purchased are e-services, e-goods, basically non-tangible or intangible items.
- Report of the problem PAST 30 days.
- Seller had less than 50 Feedbacks.
- Payment thru your money accumulated in your Paypal account rather than via a buyer-favorable Credit Card or debit card.
- Seller is NARU'd by the time auction problem was reported
- Contacting your Credit Card or debit card company BEFORE allowing Paypal to settle the matter.
- Payment thru paypal via a buyer-NONfavorable Credit Card or debit card.
- transaction involves misrepresentation
- transaction involves the seller sending you a rock or phone directory with delivery confirmation
- the auction ad says "this is a Playstation BOX only" and all you receive is a box
- the auction ad says "this is a link for a Playstation box" and all you receive is a URL link by email
- the auction ad says "this is a picture of a Playstation" and all you receive is a picture by mail or email
- the auction ad says "this is an auction for a printer" and you receive a damaged printer but the ad mentions nothing about the condition of the item
21.
(1 points) How can you tell Feedback padding?22.
(5 points) How can you tell Feedback shilling?23.
(1 points) Most high priced items on ebay that sell for low prices, especially with BIN, are fenced in some way and scams in some way.24.
(1 points) Seller says he'll give me a tracking number once I pay.25.
(7 points) What's the BASIC computer protection software I should have?26.
(1 points) Ebay & WU emailed me that it's safe and guaranteed to buy from this guy.27.
(1 points) I can throw away any printed records of emails and printed auction ebay ads after I receive my items.28.
(5 points) I'm checking up a business to see if it's a scam business or bad business. When looking at Better Business Bureau or other agency/website ratings, if a business has a SATISFACTORY rating:
a) the business is a good business that follows ethical/legal practices
b) the business has passed all the good business & customer service guidelines set forth by that agency or ratings site
c) the business is a bad and/or scam business
d) you don't know what type of business you're dealing with yet and so you still need to do more research
29.
(1 points) Most people on ebay leave negs when they are deserved.30.
(1 points) It helps me bidding to know about all the 1) different scams and sucker games on ebay and 2) item I'm buying as far as ebay price, market price, price in my local area, frequency of item, alternatives to my item, what's the likelihood of that particular item being sold at that ebay price based on contacting manufacturers, retailers and possibly other experts.31.
(5 points) My friend got a deal on a Macintosh computer. He's not that smart, so I can get one, too.32.
(1 points) My feedback will suffer if I don't pay, even though I suspect fraud. So I should pay?33.
(1 points) It's my first, 2nd, or 3rd NPB and it's the end for me? But i think it's a fraud. But i'd better pay the scam seller anyway?34.
(25 points) What are the DIRECT clues and INDIRECT OR SUPPORTING clues for Acct hijacking?35.
(25 points) What BENEFITS do you get BUYING FROM A WELL-KNOWN, RELIABLE RETAILER or Manufacturer OR BUYING IN THE FLESH NEARBY YOUR HOME that you will almost never get ON ANONYMOUS "WE'RE ONLY A VENUE-DON'T CALL US IF YOU'RE RIPPED OFF" EBAY?36.
(1 points) Misrepresentation makes up what percentage of ripoffs on ebay?
a) 10%-20%
b) 30%-40%
c) 60%-70%
37.
(1 points) I made my password my wife's name. I'm real smart, especially after I talked about her with other ebayers and/or on the ebay boards and/or on the internet.38.
(1 points) If you suspect the seller of being a scammer, it's considered by ebay "auction interference" to check up on a seller's auction by emailing that seller's other bidders about your suspicions.39.
(10 points)
Here's the seller's ebay profile comments. He has 200+ feedbacks, 99% positives, 1 negs/neutrals. Most of the feedbackers are buyer feedbackers. Let's assume you're bidding on a $1,000 item on his May 18, 2004 auction.
Why would you NOT bid on this seller's auctions??
40.
(10 points) The seller is a seller on a website on the internet outside of ebay. His address and phone number and business name are verified in the phone directory.It's o.k. to buy from this seller.
41.
(1 points) Most designer brand items on ebay aren't counterfeits. Even if they're counterfeits, they're good knock-offs.42.
(1 points) Many experienced buyer feedbackers with 200+ feedbacks commented on my seller that he's o.k. so it's o.k. that I buy that $1,000 laptop from him.43.
(1 points) My seller has 58,000 feedbacks, 98% positives. The negs don't look too damaging and the negs look o.k. since most of the buyers are new ebayer buyer feedbackers are 0 or low feedbackers. It's o.k. buying items from this seller.44.
(1 points) I can only find my item from a seller outside the US. He has excellent feedback and I've checked his feedback backwards & forwards. Can I check his contact info in ebay's database?45.
(5 points) All the feedback and Contact Info was correct, but the seller turned out to still be a bad seller who sent me damaged goods falsely stated as "good condition" in the TOS. The seller has been NARU'd by ebay. I need to go to Court against this fraudster seller. What should I have done once I placed my bid and right after the auction ended?46.
(12 points) I was bidding on an auction. The auction's ended. I've just gotten an official ebay email from the seller wanting me to pay him at the specified address. What should I check first (BESIDES CONTACT INFO) before I just send off payment?47.
(1 points) I won an auction and tried to download the software from the URL the seller emailed me, but there was nothing at that URL. I think i was ripped off. I paid by paypal. I think I'm still covered under Paypal/ebay protection plans.48.
(1 points) I get a phishing email with dangerous links. I looked at it and maybe clicked a link but then deleted the email. It's o.k. now for me to continue doing what i normally do with my email.49.
(1 points) I bought $4000 worth of items a year or so ago from this excellent seller. He's emailing me now and telling me he's got good deals. It's safe for me to buy from him.
50.
(5 points) Why avoid buying expensive as in 3 digits or over $$$ items on ebay if paying by escrow.com or Paypal via Credit Card or debit card?51.
(5 points) What 5 main things should you control while on ebay?52.
(1 points) You want to bid on an laptop auction from Andorra. What's the other name for Andorra?
53.
(20 points) Here are 2 sellers with their negative feedback comments in detail. Both sellers have about 70% of their transactions with ebayers BUYING something from them ranging from low $ to high $ with their most recent transactions all with buyers. Seller A posted positive feedback for his negative buyer feedbackers once he received payment. All recent feedback for the past 3 months(and there were many that were clickable for auction details) for both sellers do NOT look like feedback padding, feedback shilling, or account hijacking. All positives are strong. None of the positives look "soft." Which seller has better feedback, Seller A or Seller B?
SELLER A
98%, 100 total feedbacks with 2 negatives
| Comment | From | Date/Time | Item |
|---|---|---|---|
| Misrepresented item | Buyer 1 (204) | March 14-04 | 7777777777 |
| Never sent item | Buyer 2 (335) | Feb-03-04 | 8888888888 |
++++++++++++++++++++++++++++++++++
SELLER B
96%, 100 total feedbacks with 4 negatives
| Comment | From | Date/Time | Item |
|---|---|---|---|
| Misrepresented item | Buyer 1 (0) | Aug 04-04 11:03 | 1111111111 |
| Reply by Seller B: Auction ended yesterday Aug 03-04. Retaliatory Feedback bomber. | Aug 04-04 12:00 | Wasn't sent item. Been waiting a long time!! | Buyer 2 (22) | Aug-03-04 11:05 | 2222222222 | Reply by Seller B: I was holding your check. Look at my TOS. | Aug-03-04 12:00 |
Follow-up by Buyer 2: I got the item. Sorry!! Thanx! | Aug 04-04 12:00 |
Didn't give me enough time to pay. Jerk! | Buyer 3(15) | Aug-02-04 10:04 | 3333333333 | Reply by Seller B: NPB. Been hounding you for weeks to pay! | Aug-02-04 10:22 |
Didn't get item. | Buyer 4 (22) | Dec-27-03 12:04 | 4444444444 | Reply by Seller B: It's only been 1 week. And it's Xmas!! | Dec 27-03 14:05 |
Follow-up by Buyer 4: OK I got it. Perfect. Thanx. | Jan-03-04 9:00 |
54.
(1 points) Seller wants me to pay at Escrowse.com a legit-looking Escrow site. It's o.k. for me to give my personal/financial info to this site.55.
(1 points) Just previewing email in Microsoft Outlook or Outlook Express does not allow trojans onto your computer.
56.
(1 points) It's o.k. to have personal and/or financial information on my computer as long as I have a firewall and latest Anti-Virus scanner/anti-spyware.57.
(1 points) The legitimate business is offering me 30 days free trial of their item. Is this a scam? If yes, how?58.
(1 points) Just the act of placing a bid on an ebay auction will let the scammers have my password and username.59.
(1 points) Just hitting the BIN, or Buy It Now Button will let the scammers have my password and username.60.
(50 points) I've done weeks of research online outside of ebay and off ebay but I still can't find what i'm looking for whether it be price or quality. Now, i want to do research on ebay. What are the steps I should take from research until after the end of the auction?61.
(1 point): Non-delivery makes up more than _______ % of the online-auction complaints the FTC receives?(one choice only)
a) 10-20%
b) 30-40%
c) 50-60%
d) 70-80%
e) 80-90%
62.
(1 point)The majority of scam artists use phony contact information in conducting their scams.63.
(7 points)You receive an email telling you to click on the links to check on your account on ebay. What is the best course to take IN THE CORRECT ORDER?(may have more than one choice)
a) Email the scammer back and tell him to screw himself.
b) Click the links to see where they REALLY go.
c) Delete that email.
d) Cancel your present email address and Change your email address immediately.
e) Call up ebay or go to the forum advice boards and ask them if they actually gave you that email.
f) Forward the email to ebay's spoofing dept so they can keep track of the activities/trends/locations of the spoofers.
64.
(7 point)The seller emailed me about the laptop before, during or after i made payment. Among the choices below, which is correct?(one choice only)
a) I should receive a response from Ebay.
b) I should receive a response from Square Trade.
c) Ebay provides insurance for the transaction.
d) Square Trade provides insurance for the transaction.
e) Fedex or UPS or other shipping company will contact me.
f) ebay & Square trade(a branch of ebay) are only a VENUE for sellers to list, like the newspaper classifieds but worse. They NEVER GET INVOLVED DIRECTLY OR INDIRECTLY WITH ANY TRANSACTIONS BETWEEN BUYERS AND SELLERS. All of the above are scam message LIES by the scam seller. Contact should be broken with the scammer and YOU SHOULD NOT PAY OR SEND ANY MONEY. CANCEL YOUR PRESENT EMAIL ADDRESS AND GET A NEW EMAIL ADDRESS SO YOU WON'T GET CONTINUED TO BE TARGETED BY HIM OR OTHER SCAMMERS.
65.
(57 points)Below is how Buyer A bids and buys on ebay.Buyer A wants to buy a $2,000 laptop computer for his work and a $1,000-worth NEW CURRENT FASHION Gucci bag(as a gift for his mom). He'd like to get a deal. However, Buyer A won't bid on seller's auctions because the seller('s):
- mainly has FB from seller feedbackers.
- promises ridiculous stuff like free or discount s/h, free or discounts on other items or says ebay or Square Trade or USPS or paypal would insure the transaction
- lists his location as "Mickey's Land."
- lists his location that is 6 states away from Buyer A or tells Buyer A to send payment that is 6 states away from Buyer A when his auction ad location stated he and his item(s) were in Buyer A's state
- lists his location that is outside the U.S. or tells Buyer A to send payment outside the U.S. because he's temporarily on a business trip or family emergency trip to Europe even while his auction ad location stated he and his item(s) were in Buyer A's state
- lists his location as N.Y., New York while in the past, he listed it as Houston, Texas
- wants Buyer A to send payment to Miami, FL when in the past, his auctions listed his location in Portland, Oregon
- wants Buyer A to send payment to London, Paris, Spain, or Romania when in the past, his auctions listed his location in Phoenix, Arizona and seller says he's in London on business and the item will be sent from the U.S.
- lists the currency in his auction ad as Euros or other currency and his past or other auctions list it in $$'s
- won't accept Paypal via CC.
- has FB where a feedbacker called him Dave and now in the email, the seller says his/her name is Mary.
- has FB below 700.
- doesn't show all the sides and angles of the item in the pic.
- didn't take an actual pic of the item since his auction ad looks like it came from a manufacturer's site.
- looks like he stole the pic from another seller on ebay or somewhere else online.
- states in his ad that they're selling "information" only even when the title of the ad says "mobile phone."
- only received 43% of his FB from buyers.
- has most of his buyer feedbackers have FB below 500.
- has negs about misrepresentation
- has negs about non-delivery
- has comments about misrepresentation hidden in his positive FBs
- has comments about non-delivery hidden in his positive FBs
- has been an ebayer less than 5 years
- has 13 pages of CURRENT ongoing auctions whereas in the past, only half a page of ongoing auctions were listed at a time
- has many BINs, 3-days or 1-day auctions
- has preapproval required
- has private auctions/private FB
- ebay-listed phone number was called by Buyer A and the person who answered knows nothing about the ad
- has a P.O. box as an address
- has an anonymous email like yahoo or hotmail
- has bad english spelling/grammar
- wants money wire transfer of Western Union or Moneygram or Egold
- wants Buyer A to use a fake escrow site
- wants Buyer A to deposit/transfer funds into his bank account
- wants Buyer A to pay in cash, money orders, or cashier's checks or checks
- wants Buyer A to pay via Paypal via his paypal account and not his buyer-favorable CC
- wants Buyer A to pay via bidpay
- wants Buyer A to pay via C.O.D.
- wants Buyer A to pay a small upfront fee first
- neighbors say they know nothing about his business once Buyer A called them
- ebay-listed phone number was called by Buyer A and the person who answered says he knows nothing except he works for a company that employs him as a delivery manager so they can use his paypal account
- has really bad comments from buyers from ripoffreport.com and/or the BBB and/or epinions and/or other ratings agency
- has positives below 99%
- hasn't sold enough $2000 laptops which is what buyer A is looking to buy
- is using a cellphone number instead of a landline phone number which is listed in the phone directory
- has only been a resident in his present address for less than two years
- has FB which all look the same like "Great seller A++++++"
- has excellent FB posted from feedbackers less than 2 days after the end of the auction and item is not downloadable/emailable and shipping is not speedy with any type of FedEx or other as speedy shipper
- has not sold in the past 3 months
- has too many TOO-GOOD-TO-BE-TRUE deals
- is selling 6 pages NEW CURRENT FASHION Gucci bags
- mainly sold beanie babies in the past and is now selling $2000 laptops
- is stating on his ad that the item is "As is"
- is stating on his ad that the item is "MINT"
- hasn't been active in the past 3 months and so has auctions which are too old so that it's hard to tell where he sold from and what he sold in the past and for how much $$'s
- is located in another country
- is located in Florida and buyer A is located in Oregon
- does not have a business license and doesn't pay business taxes, especially since he doesn't accept escrow.com or Paypal via your buyer-favorable Credit Card
- is not bonded, especially since he doesn't accept escrow.com or Paypal via your buyer-favorable Credit Card
- is not following the laws in his state as far as having requirements for being an "auctioneer" and/or consigner e.g. Ohio, Illinois
- has a satisfactory listing at the BBB
- according to the many of the seller's past feedbackers which Buyer A emailed, say that their transactions with the seller were really only for items under $20
- has many of his feedbackers located in one state
- according to many of the seller's past buyers which Buyer A emailed, say that their transactions with the seller were for items not even related to the item(s) the seller is selling now
- past buyers which Buyer A emailed, say that their transactions with the seller were great since the received items were in NEW, JUST LIKE RETAIL condition AND they all came shipped PROFESSIONALLY PACKAGED in NEW Amazon.com boxes
- past buyers which Buyer A emailed, say that their transactions with the seller were unenjoyable since he sent them cheap fake ugly knockoffs or bootlegs and they were too scared to leave neg FB or they didn't realize they were cheap fake ugly knockoffs or bootlegs until AFTER they left great FB for the seller
- past buyers which Buyer A emailed, say that their transactions with the seller were not enjoyable since the item(s) described as "new" by the seller in his ad & emails usually broke after a week or month which was AFTER they had already left great feedback for the seller. Consequently, the seller would not refund or replace the item(s) unless buyers sent back the item at their own s/h expense (which was usually as much or more than the cost of the item) after which time the seller was usually not available upon email or phone calls by buyers
- states on his ad or email to email him at another email instead of his ebay-listed email
- has name/address/phone number that does not exactly match what's in the phone directory or with the phone operator
- is selling an item which is in a high fraud ebay category like electronics, computers, game stations, cars, motorcycles, luxury designer items, autograph items, popular ticket events, gift certificates, rare art/collectible items and Buyer A has decided he doesn't want to risk his $$$$'s on anonymous "we're only a venue" ebay and Buyer A has decided he wants RETAIL BENEFITS like manufacturer warranties, rights to return for refund or replacement if he or his mom don't like the items or if something goes wrong with them, and quick, excellent customer support
- is selling items that are 3 $$$ digits or more $$$$ items and Buyer A has decided he doesn't want to risk his $$$$'s on anonymous "we're only a venue" ebay and Buyer A has decided he wants RETAIL BENEFITS like manufacturer warranties, rights to return for refund or replacement if he or his mom don't like the items or if something goes wrong with them, and quick, excellent customer support
***And in conclusion, Buyer A has decided to buy his $2,000 laptop and $1,000 Gucci purse (for his mom) at reliable well-known computer and designer or upscale retail shops.
From the below 4 choices, what is the best description of Buyer A?
Buyer A is:
- overly cautious about who he buys from so he may be wasting his time and he may be missing out on a lot of deals.
- will be ripped off easily.
- overly picky but will never or rarely get burned
- is hard to please and will not be satisfied with any seller on ebay.
66.
(6 points)You win the auction. Then, the seller asks you your name & address and tells you to money wire the total payment after you receive it. Fair, right? What's wrong.67.
(2 points)You won an item that was misprepresented so you reported it to ebay. The seller has no other negative/neutral comments during or after the period you filed the report to ebay and he's still selling on ebay even a week after you reporting it to ebay. True or False----->> You'll ALWAYS get your money back (per the ebay buyer protection plan) right way within 2 weeks from ebay.68.
(6 points)You pay for an item by going to bidpay.com using your Credit Card. You later find the seller lied to you about the item, but Bidpay won't give you back your money and the Credit Card company won't help you. Why is this so when you paid with your Credit Card?GO HOME OR Go to a quiz question not on this page or the next page