Silvia
Education:

MBA
2002 - now
City University Bellevue, WA, USA

BSBA (Bachelor of Science in Business Administration)

1997 - 2001
City University Bellevue, WA, USA
Major: Business Administration

Coursework included:

Operations Management
International Business
Marketing - Understanding & Influencing Consumer Behavior
Advertising
Effective Organizational Communication
International Relations
Principles of Information Processing
Global Economics
Decision Modeling and Analysis
Intermediate Composition
Comparative European Ethics
Introduction to Philosophy
Approaches to Critical Thinking
Financing Organizations
Interpretation of Financial Accounting
The Effective Organization
Writing for the Professions
Principles of Macroeconomics
Microeconomics
Fundamentals of Accounting
Calculus
Interpreting Statistics and Data
Information Systems
Overview of the European Union
Introduction to Political Science
International Law
Contemporary Environmental Issues

*Honors: Dean's List

High School Diploma:1997

Professional Experience:

2002 - now:
DIRECTOR in a multinational company - Invitour Poprad (International Virtual Exhibition of Tourism)
Responsible for the results in the firm
Managing 5 employees
Supervising web page and information center creation
Preparation of financial grants
Preparing web pages about tourism, countries, accommodation, and other facilities in Slovak, German, and English language
Translating documents and web pages
Searching for information
Marketing
Dealing with customers and closing contracts

1993 - 2001:
TRAVEL AGENT - Travel Agency SATUR Poprad (the biggest travel agency in Slovakia)
Responsible for administration and for a part of the accounting
Selling tickets for airplanes and busses
Working in the exchange office and as a cashier
Selling variable discount cards for students and tickets - I increased sales by 50%
Closing insurance policies
Ensuring accommodation in Slovakia and abroad
Listening to customers' concerns & ensuring their satisfaction

**At the beginning, I was the youngest member of the team and I was working there also during the high school as a volunteer.  I was by the transformation of the travel agency from a state owned firm to a private.


June - September 1999:
SALES CLERK - Cedar Point, Sandusky, OH, USA
Operated and run a small store
Responsible for ordering merchandise and part of the administration
Dealing with customers

***Honors: Employee of the Week

Interpreter and Translator for different companies (Volunteer)

Languages:
English - (Certificate ALI)
German - (State Exam)
Slovak - (Native Language)

Skills
leadership skills and ability to motivate others to achieve great performance
verbal and written
communication skills
excellent
organizational skills with ability to meet critical time schedules
strong
problem solving skills with the ability to achieve strategic objectives
team player to the core
many other skills and abilities

Other Qualifications:
Driver's License since 1997
Computer Skills: MS Word, MS Excel, MS Power Point, The Management Scientist
Version 5.0, T602, PEAR, Internet, Jasc Paint Shop Pro
Fluent in the use of Mac PC and IBM PC
Tourist Guide Certificate since 2000


* I will send you all documents and reference letters upon request.
My Favorite Links:
Invitour
City University
If you are ineterested in offering me a job, contact me ASAP.
Silvia
Name:
[email protected]
Email:
CV
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