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SUMMARY OF SPECIAL LIBRARIES

 

What is a special library?

 

            Special libraries are libraries that develop extensive and selective collections of materials to serve a specific constituency with specific needs.  Special libraries usually exist as satellites of larger institutions.  They can be part of private corporations, public libraries, or academic institutions.  A few examples of the “specialties” of special libraries are: business and industry, music, law, film, medicine, theology, and science.

            Special libraries are different from other libraries in a number of ways.  First, as already stated, special libraries are created to serve the information needs of a specific audience.  Usually, but not always, special libraries are used by professionals working in the area of knowledge that the library collects materials on.  Special libraries that are satellites of public libraries are most often the exception; they usually provide information services to a more diverse and less specialized public.

            A second way that special libraries are different from other libraries is that they are more actively involved in what Lerner (2002) calls the “information cycle.”  The “information cycle” is  the process of collecting the most current research in a field, bringing those publications to the attention of professionals working in the field, and collecting any research that those professionals then do in response to the initial research (169). 

            The main focus of the special library is not on creating and managing a large, diverse collection of materials.  Rather, the focus is on actively providing a specialized information service to the users.  Special librarians often develop user profiles, and create what is called an “alerting service.”  An alerting service, as described by the Library Association Industrial Group (1986), is when special librarians provide users with “material or information on a particular topic or topics at regular intervals in a format specified by the user in advance.”  In an alerting service, special librarians try to anticipate the specific information needs of individual users, and collecting relevant information from such sources as journals, newspapers, books, web sites, electronic databases, or the internal correspondence of a corporation.  The information also has to prepared for user retention, meaning it has to be presented in a format that allows the user to quickly and effectively understand what it is (15-16).

            In addition to alerting services, special librarians provide two other information services:  they conduct reference interviews and information searches in response to user inquiries; and they can provide adjunct services such as editing, translating, archiving, and public relations.  Adjunct services are costly and time-consuming, however, and are usually not available to every library user.  A service is the focus of the special library.  Batten (1975) writes that “the ‘collection’ is but a means to an end...the end is service, and the special librarian should never lose sight of this fact.” 

            A third difference between special libraries and other libraries can be seen in the scope of the collection.  In order to provide users with the most current research in their professions, Lerner (2002) writes that special libraries are not so much concerned with the collection of “materials deemed to have both intrinsic worth and permanent reference value.”  Rather than focusing on collecting reference materials with long-term usefulness, special libraries focus instead on collecting recent materials with most immediate worth to the constituency.  For this reason, the collections of special libraries are constantly changing.  Lerner provides a concise summary of the form and function of the modern special library: 

 

The true concern of the special library is the information that its clientele will need today and tomorrow.  If the special library is doing its work effectively, its clients’ needs will change rapidly, in response to an ever-changing environment that it has helped to create. (169)

 

Why did special libraries evolve?

 

            Lerner (2002) posits that special libraries came into existence in response to the explosive growth in knowledge of science and technology than began in the Renaissance.  “As geographical and scientific knowledge grew, so did the number of professions devoted to their application.  With them arose opportunities and occasions for the development of specialized libraries to serve them.”  Special libraries then evolved from being simply depositories of specialized knowledge to taking a more active role in the creation of new knowledge.  Special libraries “expanded [the] range of materials with which they dealt” and became “concern[ed] with all stages of the information cycle, not just the finished product--the aspect that traditionally concerned public and academic librarians” (168-169).

            Dana (1991) offers a broader perspective of what factors contributed to the evolution of modern special libraries since the middle of the 20th century.  In addition to the growth of technical and scientific knowledge, Dana writes that modern special libraries were created largely in response to a tremendous increase in the amount of materials made available in print since the mid-1970s:

 

As modern production, commerce, transportation, and finance have grown and become more complicated, they have found in print a tool which can be well used in the effort to master the mass of facts...but so much of it [is] in print as to make that which is printed almost impossible to control. (57)

 

            Another factor that Dana believes contributed to the creation of special libraries is changes demanded in library method by the users.  Library users that required a wealth of specialized and current information on a specific subject were unlikely to find it in an unspecialized library, due to the high aggregate cost of collecting and preparing such materials as periodicals, journals, and newspapers. Special libraries also addressed the need for collecting “ephemeral materials,” which are useful to a select audience for an indeterminable (but usually short) period of time.  Examples of ephemeral materials that special libraries might collect are pamphlets, advertisements, flyers, and memos.  Dana points out that “today [ in 1991] it costs a library of moderate size from twenty to fifty cents merely to prepare and put on the shelf each one of its collected items...and this takes no account of binding” (58-59).  For this reason, public libraries often cannot afford the time and expense of collecting ephemeral and specialized materials.

            The Special Libraries Association (SLA) began in 1909 as a cooperative effort between the Newark library and the library of the Merchants’ association of New York.  It began with 30 members, but it is now a national organization with many branches.  It unites all special libraries in the common cause of providing specialized, current, and accurate knowledge to their constituencies.  They publish the journal Special Libraries, and hold an annual conference for special librarians.  The SLA is actively involved in providing special librarians with the information and support they need to maximize the potential of the libraries they work in.

 

Conclusion

 

            Special libraries, like any other library, are intended to provide its users with the most pertinent and current information needed in a specific area.  Although we have provided a general overview of several different types of special libraries, our list is in no way an exhaustive one. From examining the information we have provided, you may find that special libraries, though each considered one, are quite varied from one to another.  Not only are their collections specific to a particular field, but their histories, employment opportunities, and salaries are also unique to each library. The staff in a special library varies also. You may have from one to several librarians on staff depending on the size of the library and the demands on the staff. If you are looking to enter an area of special librarianship or want to learn more about the field, each specific library has its own attributes, which differentiates it from all of the others, however, they all come together to form the area of special librarianship.

 

Updated December 1, 2003

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