financial imperatives

• P&L; planning and budgeting.

• highly motivated to maximise positive profit outcomes.

• Active and direct contribution to controlling Cash flow and accounts receivable .

client relations

• Business to Business/Government (B2B/G); maintaining, growing, problem solving, contract negotiations, proposals and tenders.

• key focus on the 'top' clients (presently 13) and the clients who have the potential to make the top.

• encourage and involve all staff members to have ownership of the client relationships.

business development

• targetted long-term growth potential clients, customised solutions & services, sought out complementary capability partnerships.

• enjoying networking through the research industry, AMI, Sydney State Chamber and Monash & MGSM alumni events and functions.

human resource management

• management by personal contact; clearly stating expectations and to freely express how I feel.

• all aspects of recruitment.

• one-on-one informal progress reviews (over coffee).

• performance reviews undertaken by the executive team.

marketing

• have yet to experience an organisation that is marketing centric with an outward client orientation.

• preparation of marketing & communication plan.

• dedicated user of contact management software eg., TRAKKER, ACT2000 & ACT6 to run personalised communications programs.

quality & corporate governance

• champion owner/s and shareholders best interests.

• team member: gained accreditation under ISO9000 (1990s) and Australian Standards AS4752 (2006).

• consciously promote the need for confidentiality and fidelity.

Positions previously helded

Swire Shipping Agencies - Manager, Sydney