LANG201

A Letter of Bad New

Quick-Link Travel
7/F Prudence Centre, 208 Queen’s Road Central, Hong Kong
Tel: 2786 4872 Fax: 2746 8989



16 May 2005

Ms Sin Sze Ngar
Management Trainee
Vertex
23/F Eagle Centre
10 Queen’s Road Central
Hong Kong

Dear Ms Sin

It is our honor to have you and you colleagues giving us a proposal presentation, in the Prudence Center, on 28th April. I would like to thank all of you for your sincere effort exerted on our company analysis and suggestions for our further improvement.

Actually, I was highly impressed by the new training concept, “Coaching”, owning by your company, which emphasizes a collaborative partnership with clients. I believe it would be especially good and effective for boosting performance in management and supervisory level. However, there are critical budget and time constraints for us to accept your offer. As one of our major concerns is the work attitudes and performance of the majority of our frontline drivers, it would be too costly for us to have coaching on all of them in order to have significant overall improvement. Moreover, most of the programmes you offer us last for weeks. It is unaffordable for us, as it may interrupt our daily bus services delivery.

It is our pity that we cannot accept your kind offer at the moment. However, I do appreciate your training concept of “Coaching” very much. I would not hesitate to contact you if I see any cooperate opportunities between us in the future. Once again, thank you for your continuous support for our company.

Yours sincerely,

Eva kung
Eva Kung (Ms)
Senior Human Resources Officer