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Increased availability of electronic information has led libraries, particularly in schools, colleges, and universities, to develop important relationships to their institutions' computer centres. In some places the computer centre is the place responsible for electronic information and the library is responsible for print information. In some educational institutions librarians have assumed responsibility for both the library collection and computer services.

As technology has changed and allowed ever new ways of creating, storing, organizing, and providing information, public expectation of the role of libraries has increased. Libraries have responded by developing more sophisticated on-line catalogs that allow users to find out whether or not a book has been checked out and what other libraries have it. Libraries have also found that users want information faster, they want the full text of a document instead of a citation to it, and they want information that clearly answers their questions. In response, libraries have provided Selective Dissemination of Information (SDI) services, in which librarians choose information that may be of interest to their users and forward it to them before the users request it.

The changes in libraries outlined above originated in the United States and other English-speaking countries. But electronic networks do not have geographic boundaries, and their influence has spread rapidly. With Internet connections in Peking (Beijing), Moscow, and across the globe, people who did not have access to traditional library services now have the opportunity to get information about all types of subjects, free of political censorship.

As libraries have changed, so, too, has the role of the librarian. Increasingly librarians have assumed the role of educator to teach their users how to find information both in the library and over electronic networks. Public librarians have expanded their roles by providing local community information through publicly accessible computing systems. Some librarians are experts about computers and computer software. Others are concerned with how computer technologies can preserve the human cultural records of the past or assure that library collections on crumbling paper or in old computer files can still be used by people many centuries in the future.

The work of librarians has also moved outside library walls. Librarians have begun to work in the information industry as salespeople, designers of new information systems, researchers, and information analysts. They also are found in such fields as marketing and public relations and in such organizations as law firms, where staffs need rapid access to information.

Although libraries have changed significantly over the course of history, as the following section demonstrates, their cultural role has not. Libraries remain responsible for acquiring or providing access to books, periodicals, and other media that meet the educational, recreational, and informational needs of their users. They continue to keep the business, legal, historical, and religious records of a civilization. They are the place where a toddler can hear his first story and a scholar can carry out her research.

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