HAFEZ ATAUR RAHMAN

   

Personal Information
  • Marital status
    		•  : Married with two children
  • Nationality
    		• : Bangladeshi by Birth
  • Date of Birth
    		•  : 28th of February 1970
  • Place of Birth
    		• : Dhaka
  • Religion
    		• : Islam
  • Present Address
    		•  : Arabian Advanced Systems (Naseej)Old Akaria Bldg. Setten St. Malaz
  • P. O. Box No.
    		• : 20129
  • Riyadh
    		• : 11455 , Saudi Arabia
  • Phone
    		• : 966 (01) 4770477 Ext 232
  • Fax
    		•  : 966 (01) 4783512
  • Mobile
    		• : 966 - 052463707
  • Email
    		•  : [email protected]
  • Permanent address
    		•  : 317/7 A, Khilgaon Tilpapara Dhaka 1219, Bangladesh
  • Phone
    		•  : 088 (02) 7215083 / 088 (02) 7212679
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    Academic Qualifications
    Degree Obtained Institution Year of Passing
    Tahfiz Quran Tahfizul Q'uran School, Dhaka 1983
    Secondary Islamic School Al- Arabia, School, Dhaka 1988
    Bachelor of Q'uran & Hadith Al- Wazzan Sharia Law University, Dhaka 1991
    Bachelor of Commerce Jagannath college, Dhaka
    1992
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    Professional Training
    Professional Experience

    July 1999 - Present Arabian Advanced Systems (AAS) - Customer Support Department / Naseej Accounting Section
    http://www.naseej.com

    Arabian Advanced Systems Head Office is located in Riyadh, Saudi Arabia. It has branches in Jeddah, Khobar, Dubai, Kuwait, Lebanon and Egypt. Arabian Advanced Systems has about 150 employees. Naseej is one of the leading Internet Service providers in the Kingdom of Saudi Arabia.

    Responsible Naseej C. S. D. / Supervisor Naseej Accounting Section

    Nature of Duties

    Store Management :
  • Receiving & issuing Internet cards through billing systems.
  • Receiving requests both from distributors over the kingdom and branches in preparing to issue the shipment.
  • Taking the physical inventory stored cards monthly.
  • Preparing daily, weekly and monthly reports regarding stock status.

    • Accounting Section :
  • Checking subscriber's emails.
  • Issuing and sending monthly invoices to subscriber for renewal.
  • Following up payments of subscribers via fax and renewing their subscriptions.
  • Helping customer support staff in providing accounts information to customers and distributors.
  • Checking the signup information of new subscribers.
  • Modifying and updating data of the new subscribers.
  • Daily report of sold cards. Other reports per request.
  • Suspending and reopening subscriptions and compensations as well.
  • Receiving all documents concerning Samba subscribers from the supervisor and entering them in the billing system and keeping them in separate files.
  • Every day we charge for new or renew of samba then issuing a card and activate them. If any problem occurs we contact the subscriber in order to solve it.
  • Monthly withdraw from credit unlimited subscribers.
  • Checking with the Financial Department account affairs and data for customers and distributors.
  • Providing Financial Department with information about customers and distributors.
  • Following up programs and cards with the branches.
  • Supervising, developing and checking billing program with Development Section.
  • Following up the daily reports with the supervisor.
  • Transferring subscribers' balances into days or hours by cards manually.

    • Naseej subscription office :
  • Giving demonstrations to new subscribers about Internet and email services.
  • Dealing with the subscribers politely.
  • Using billing systems and receipt voucher program to provide sophisticated services to customers.
  • I was involved in doing primary signup to activate new connections and renewal.
  • Internet & email settings and Configurations of customer's PCs'.
  • Installations, Configuration and Trouble Shooting of customer's PCs'.
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    Additional experience

    In addition, I have been participating regularly, since 2000, in the Gitex Computer exhibitions held in Riyadh. Through this experience, I have been in constant touch with the general public attending the exhibition and also carried out random sale of Internet cards at the counter.

    Sep 1997 - Apr 1999
    Secretary / Computer Operator/ Assistant Accountant
    Dept. Of Bidding & Quantity Surveying. In Al- Imam Muhammad Ibn Saud Islamic University, Riyadh.


    Nature of Duties:
  • Preparing Yearly Budgets of all projects of the university. Then submit to finance and economy ministry for approval.
  • Taking care of the yearly inventory all the project of university.
  • Every month internal auditing.
  • Investigation bill of institute of university (around 60 institute)
  • Preparing monthly payment report (graphics chart) for all company under the project university for submitting to the director of general manager of university.
  • Checking with the Financial Department the account affairs and data for customers and distributors.
  • Preparing and typing all kinds of letters and memos. (Arabic/English)
  • Filling of incoming and out going letters and memos. (Arabic/English)
  • Data Entry related to accounts (Arabic - English)

    • Sep 1993 - Apr 1997
    Secretary / Computer Operator
    Execution Control & Materials Approval Division In Al- Imam Muhammad Ibn Saud Islamic University under the ministry of higher education, Kingdom of Saudi Arabia.


    Nature of Duties:
  • Preparing and Typing Arabic Letters.
  • Computation & Monitoring Of Incoming & Out Going Letters And Filing To The Register.
  • Expert In Graphic Works.
  • Data Entry (Arabic - English)
  • Maintaining all personal and subject files.
  • Distributing incoming letters fax / mail to the concerning department.
  • Arrange appointments, receive telephone calls for manager.
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    Language Proficiency
    Language Speak Read Write
    Arabic Excellent Excellent Excellent
    English Good Good Good
    Urdu Excellent Excellent Excellent
    Hindi Good Medium Medium
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    Professional Qualification
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