UNIVERSITI TEKNOLOGI MARA

Fakulti Pengajian Maklumat

Faculty : Faculty of Information Studies

Course : Diploma in Information Management

Subject : Information Technology in Information Agency

Code : IMD 204

Credit Hours : 3

Contact Hours : 3

Subject Status : Core

Semester : 3

Pre-requisite : Nil

1.0 SUBJECT DESCRIPTION

This subject discusses the principles and usage of information technology in information agency activities. Extensive discussion on contemporary issues such as human resource sharing and information delivery is being emphasized and the importance of the IT to enhance the services of the information agency.

2.0 OBJECTIVES

At the end of the course, students should be able to:

2.1 Understand the concepts and principle of IT

2.2 Understand the various types of information agency

2.3 Know the appropriate and importance of IT activities in every department in information agency

2.4 Understand all the activities in the information agency

2.0 CONTENTS

1 Introduction to IT

1.1 Definition of IT
1.2 Purpose and functions of IT
1.3 Usage of IT in information agency
1.4 Role of IT in managing information in information agency

2 Introduction to information agencies in different environment

2.1 Libraries (virtual/digital) / Information center / Resource center
2.2 Archives / Record Center
2.3 Museums / Galleries / Memorials
2.4 Data Administration and Office Environment

3 Activities and services offered by information agencies

3.1 Activities

3.1.1 Administrative
3.1.2 Acquisition
3.1.3 Processing / Cataloguing
3.1.4 Serial
3.1.5 Reference
3.1.6 Circulation
3.1.7 Reprographic
3.1.8 Preservation / Conservation

3.2 User services

3.2.1 Circulation
3.2.2 User registration
3.2.3 Loan policy
3.2.4 Reference and information services

3.2.4.1 Inter-library loan
3.2.4.2 Internet
Local databases
External databases
3.2.4.3 Document delivery
3.2.4.4 User education and training
3.2.4.5 Evaluation and response

4.0 METHODS OF INSTRUCTION

Lectures
Tutorial

5.0 EVALUATION

Individual:

Assignment
Quiz
Mid Test
Final Exam (60%)

6.0 REFERENCES

Adam, Roy (1990). Commuication and delivery systems for librarians. Hants: Gower Publishing Company Limited.

Deegan, Marilyn and Tanner, Simon (2002).Digital futures: Strategies for the information age. London: Library Association Publishing.

Lanhens, R. David...[et al.](eds)(2003).Implementing digital reference services: Setting standards and making it real. London: Facet Publishing.


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